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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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New York
1 review
0 helpful votes
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So good
September 6, 2017

I began requesting dress from fashion nova after my sister suggested the organization.
The garments I acquired were great quality and came quick with conveyance. At the present time I am sitting tight for one of the dresses I need to return stock with the goal that I can wear it this end of the week. My lone dissension is that I can't achieve a live illustrative to check whether or when the dress with be restocked. Fingers crossed.

Date of experience: September 6, 2017
Canada
1 review
2 helpful votes
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Horrible Service
September 6, 2017

They're lying about 2 day delivery. Bad customer service where they don't bother replying to you. I do not suggest buying from this place.

Date of experience: September 6, 2017
Washington
1 review
0 helpful votes
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Good Sizing
September 6, 2017

Never knew they conveyed sizes 3X as of not long ago. They don't have hefty size models on the site, which I trust they do wind up doing later on, however somebody on Twitter presented the connection on their bend page on Instagram so I submitted a request. Such a nice sentiment, to the point that sites like this additionally think about the thicker individuals. Fashion nova fan.

Date of experience: September 5, 2017
Pennsylvania
1 review
0 helpful votes
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Quality is astonishing
September 6, 2017

Wow, if I could give Fashion Nova more than five stars I would. Quality is astonishing, costs are top notch, and delivering is so quick and normally free. Their dresses and pants sit wonderful on my bends and my sweetheart loves when I wear FN! Continuously get compliments!

Date of experience: September 5, 2017
Florida
1 review
0 helpful votes
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Lovely store
September 6, 2017

This store is awesome for stylish pieces and it is moderate. The quality is astounding at the cost. It is certainly my most loved store. But sometimes the delivery is not on time, maybe if they would make it more faster they will have thousands of customers.

Date of experience: September 5, 2017
Missouri
1 review
0 helpful votes
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Awesome organization
September 6, 2017

Fashion Nova is an awesome organization to buy the most high caliber of garments, shoes, and furthermore frill. They never let me down they give me the immense qualities. I love to purchase dresses at fashion nova.

Date of experience: September 5, 2017
New York
1 review
0 helpful votes
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Good Clothes
September 6, 2017

Love the way the garments feel and the shading choices are extraordinary. Never have an issue with finding my size to fit me impeccably. I love the color of their dresses. Just having issue with the delivery, it was delivered 5 days after. Other than that there's nothing to say but fantastic!

Date of experience: September 5, 2017
Oklahoma
1 review
0 helpful votes
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Astounding organization
September 6, 2017

Astounding organization! Love the garments and the conveyance is moderately modest and snappy for an American organization (for global requests). Fashion nova offer a very cheaper price with good quality product. I would love to tell my friends regarding this stuff.

Date of experience: September 5, 2017
Missouri
1 review
0 helpful votes
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I adore the store
September 5, 2017

I adore this store! They have the cutest garments and the quality is very pleasant. I arrange from them as often as possible and they generally send my request out inside two days. This is my most loved store ever. I would definitely buy again at fashion nova.

Date of experience: September 5, 2017
Virginia
1 review
0 helpful votes
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Good Customer Service
September 5, 2017

I heard a great deal about Fashion Nova and their quality dress and determination. I requested an of pants and I was truly astounded with the look and fit on me and the shipment was on time. The staff is cordial when it come to having inquiries, and they answer on time.

Date of experience: September 5, 2017
Canada
1 review
4 helpful votes
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False advertising
September 5, 2017

I order the 2 day shipping and paid a 6 extra dollars just to get it fast it has now been 2 weeks and its hasn't even shipped to canada yet? I try to cal them on customer service line they claim there office is closed when i call whichis a week straightand ive left about 3 emails about 3 days a part from each other and still NO REPLY, I will not be ordering from this site or tell anyone to order of this site very bad customer service

Date of experience: September 5, 2017
Texas
1 review
3 helpful votes
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RIP OFF
September 5, 2017

RIP OFF

Never order from FASHIONNOVA. I ordered a pair of shoes from them a month ago. I have emailed and never gotten a response. If I could I would give you zero stars. Save your money and shop someplace else.

Date of experience: September 5, 2017
Pennsylvania
1 review
4 helpful votes
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No order
September 5, 2017

I placed my order with FN about two weeks now i got the 2 day shipping after day 5 i emailed FN about my order and confirmation number and yet no response i emailed them again and got no resoonse i been shopping at FN for 4 years now never had a problem until now and it was my hard earned money one item was supposed to be for an even that i had to miss because they never sent me my order im very unhappy and i will not be promoting them on my social media neither will i be purchasing from them again.

Date of experience: September 5, 2017
Georgia
1 review
0 helpful votes
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Nice Product
September 5, 2017

My involvement with Fashion Nova has been okay. I was frightened to arrange in light of a couple of remarks, yet dispatching was on time and i got every one of my pants that I requested. Wowser, their pants are the ideal fit. I have been wearing similar pants again and again. I cherish how stretchy they are. Going to arrange another 5 soon.

Date of experience: September 5, 2017
Florida
1 review
0 helpful votes
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Good cost
September 5, 2017

Fashion Nova has truly gotten enormous over the most recent few years. I shopped with them in the past all over, yet now that they're getting so known, I have been requesting far additional. Evaluating of all things are great. I have seen comparable things on other form stores and they over value them.

Date of experience: September 5, 2017
Colorado
1 review
0 helpful votes
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Extraordinary style
September 5, 2017

Garments have an extraordinary style as should be obvious for yourself on the web. Exceptionally moderate for the individuals who can just manage the cost of two or three things (you really end up getting more). Charming embellishments as well. I adore the stunning models as well. All so excellent and not all that super thin. Great fashion nova.

Date of experience: September 5, 2017
Florida
1 review
0 helpful votes
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Love it
September 5, 2017

Much thanks to you so much i adore fashion nova the dress i cherish how you folks have an incredible client benefit, i value all that they stayed in touch stayed up with the latest on all that i'm quite recently so happy with the entire procedure i will dependably shop with you folks. I love everything that I got from this company. It came in a timely manner and everything was so cute.

Date of experience: September 5, 2017
Texas
1 review
0 helpful votes
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Satisfied jeans
September 4, 2017

I'm beyond any doubt all of you heard that they're known for their pants and it is so valid! I got the Covering Pants' and i'm so enamored. I have them in like 4 hues and wear them all the time that I now need to purchase different sets. My next buy will be the Shimmering pants! The material is so stretchy and comfortable! I adore that they're high abdomen as well. I love fashion nova.

Date of experience: September 4, 2017
South Carolina
1 review
0 helpful votes
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Best Organization
September 4, 2017

BEST DAMN Organization! Extraordinary garments. Incredible delivery! Extraordinary bundling! Awesome costs for the quality! Extraordinary client advantages! They were out of a best. They discounted me and sent me 10% off coupon for the inconvenience. Incredible showcasing! I can regard it. FOREVER a client at Fashion Nova.

Date of experience: September 4, 2017
Illinois
1 review
0 helpful votes
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Awesome
September 4, 2017

This organization has awesome promoting techniques. I saw some of their advertisements on FB, however what attracted me was their Instagram accounts. They have both a Fashion Nova Bend account and a Fashion Nova account. I saw them on the mainstream page again and again, and now every one of my companions have no less than two-three sets of garments with them. I looked at the site, found a cluster of charming garments and my shipment came in around 3 days. The sacks were pink (love pink anything). I was truly content with everything.

Date of experience: September 4, 2017