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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Ohio
1 review
0 helpful votes
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Fast assistance
November 25, 2017

Customer support are really perfect when something order related problems occurred. My colleague happened to bumped into one and I told her to contact CS asap since they got a good reputation about solving problems. I WAS RIGHT! She came back to me and told me that everything was resolved and now fine. Fast af!

Date of experience: November 24, 2017
Florida
1 review
0 helpful votes
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Going to bulk order again
November 25, 2017

Because of the treatment of my orders that I have received, I will surely order more soon and probably, in bulk again. All of them are in good condition, good carrier and delivery service provider of choice from fashion nova, really praise-worthy. Its also free by the way! Take note of that.

Date of experience: November 24, 2017
California
1 review
0 helpful votes
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Its rare for me to see cure midi dresses online but this site utilized them! These midi dresses will surely please everyone around me and thats my intention on getting one. Cant wait to get them as they are currently being shipped now, Will arrive in 3 days or less, hopefully.

Date of experience: November 24, 2017
Florida
1 review
0 helpful votes
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DO NOT WASTE YOUR MONEY! Be careful and research properly. Got scammed last time so I just made my choice to just stick with fashion nova and so far, no scamming has been happening. Services works well and fashion pieces are on high-quality.

Date of experience: November 24, 2017
New York
1 review
0 helpful votes
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Friendly customer support
November 25, 2017

I love how they are chatty and talkative and most importantly, approachable on phone. These traits really did helped on solving my problem because of their initiative an professionalism. I will call sometime again If I encountered some problems. Cheers!

Date of experience: November 24, 2017
Florida
1 review
0 helpful votes
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The site was well-made and it is perfect for showcasing the collections of fashion nova. I have been a fan since then and I have been following their rosters almost weekly. Good thing about fashion nova is they update so that new and modern style customers can still enjoy their products and services. Really adaptive and I totally love it.

Date of experience: November 24, 2017
North Carolina
1 review
0 helpful votes
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My shipment was issued really quick and it was delivered upon the day of my purchase. It arrived my my house in the next days 2 days (as promised) wont go anxious because of it, thankfully! No damages or shipping issues so far.

Date of experience: November 24, 2017
Alaska
1 review
0 helpful votes
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Doesnt feel restricted
November 25, 2017

Im free when it comes to fashion nova and this site is also free! Anyone across the world can enjoy shopping at the leisure of their house 24/7. Fashion nova is a great site, personally when making online shipments and orders to ensure the safety of the product(s) that are being and will be shipped.

Date of experience: November 24, 2017
New York
1 review
0 helpful votes
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It was the first site I have encountered when trying to go shopping online. It really did a great job being my first time and the nervousness and fear that was in me before was replaced with trust and awesomeness after the very first delivery they did.

Date of experience: November 24, 2017
Georgia
1 review
0 helpful votes
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I really adore each fashion piece here! I just cant get enough of it just by ordering so I window shop in this site every day! I will order soon!

Date of experience: November 24, 2017
Texas
1 review
0 helpful votes
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The blouse fits right!
November 24, 2017

I had some problems with other fashion sites including clothing that doesnt fit and I literally hate it! Fashion nova on the other hand makes sure at the very least that all of my clothing were right on fit. They have some sort of disclaimer in the form of their product specification and that is more than enough for me!

Date of experience: November 24, 2017
Louisiana
1 review
0 helpful votes
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At first hear and glance, Fashion nova really is too good to be true. Specially their 2 day shipping I wasnt sure about it until I have tried it out. Its now my 3rd time ordering and everything goes fine just like the very first time I have ordered. Many thanks.

Date of experience: November 24, 2017
Louisiana
1 review
0 helpful votes
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We love fashion nova
November 24, 2017

Shopping here really does take me back to those times where I shop with my mom for clothing for Christmas! The nostalgia is so hard and my mom approves this! Mom also uses this and so far, we are both satisfied and happy. She especially praised fn on a review about their exceptional shipping, another thing that keeps us using fashion nova.

Date of experience: November 24, 2017
Massachusetts
1 review
0 helpful votes
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Sexiness overload!
November 24, 2017

From top to bottom, fashion nova makes sure that youll be sexy! The top I have ordered was kinda loose but its fine, It was my style and it will add up to the looks Im aiming for. Bottomline: Fashion nova is a great shop for those who wants to be sexy with the right and affordable price.

Date of experience: November 24, 2017
Washington
1 review
0 helpful votes
Follow Eunice F.
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For girls out there, be sure to try this site out. I believe that nothing will match fashion novas offerings. They have a lot of category and my favorite part is their romper section. I literally wanna buy it all! All of them in different colors. When ordered bulk, They also doesnt take too long to deliver it since they have a promo and that is their 2 days shipping! Thats a great offer and I would gladly grab it. Thanks for this.

Date of experience: November 24, 2017
West Virginia
1 review
1 helpful vote
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Unprofessional
November 24, 2017

I always adored their clothing everytime I saw their advertisement, I finally had money to buy things Ive been wanting from this website. I picked out things I wanted and made an order, only to be emailed days later saying it was refunded because my billing was incorrect well if it was incorrect then how was money successfully taken out of my account? & it took days to communicate back with me which you can only do through email with them, the only good thing is I did get my money back but it took days of going back and forth and when it happened I researched and read sooooo many reviews Of the same thing and how people have gotten ripped off, I was really looking forward to my new clothes but everything they have is 99,9% out of stock and they dont tell you that until AFTER you place your order, I also recieved only one thing from them and it was a two piece crop stop and skirt, I am a size 3 in jeans and a small maybe medium here and there in tops I ordered a size medium in this crop too outfit a little worried it would be too big or baggy or hopefully it would fit just right but when it came in the mail I tried it on and cant even fit into the shirt! Their sizes are unrealistic and you have to be pretty much a size 0 to fit in anything. So with my rant being over I never got any of my clothes that I picked out which I think it was really because they didnt have half of them in stock but made an excuse that it was something on my part and their sizes are unrealistic. I always dreamt of their clothes because of how stylish it is but dont waste your time its all for the gram and celebrities they use to show off their clothing they could care less about anyone else.

Date of experience: November 24, 2017
California
1 review
0 helpful votes
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Legit 100% free shipping
November 24, 2017

Though there are rules, the shipping they offer is perfect for gals out there whos struggling in budgeting like me! Free shipping doesnt also sacrifice the time since we can get it really easy and fast because the average waiting time for items to arrive is 2-3 business days and that, for me, is more than enough!

Date of experience: November 24, 2017
Oregon
1 review
0 helpful votes
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Until now, the very first cloth that i have bought was still the same of quality even though i have already used it a lot of times. It really is i high quality and approved long lasting, perfect for those who's finding

Date of experience: November 24, 2017
Illinois
1 review
0 helpful votes
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My items that i have purchased in fashionnova.com arrived in a convenient parcel which is safe, at least for me and when i received it, it really feels like a dream come true! They also fit well because it is also an important thing. Safe and fast shipment here in FN!

Date of experience: November 24, 2017
Indiana
1 review
0 helpful votes
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One call away, thats what I call them. They can also resolve issues slowly and Im pretty sure anyone can catch up with their pace. They always take their customer's situation into consideration and i think thats a great practice for customer support agents. Well done and great job guys

Date of experience: November 24, 2017