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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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What a job well done, Ive never got issues with fashion novas shipping and delivery. They were presented in boxes to ensure the security of the dresses I have ordered. They have never been torn and damged which shows how they handle orders well. The approx. Time of waiting I should make is 2 days only.
Love how the fashion pieces were updated consistently to new and modern dresses that are mostly sexy ones. A good site for those whore daring and also for those conservative. Always on trend and the dresses are instagram worthy!
It was already been a habit for me to order a piece of clothing from fashion nova once my funds hit the bank! I swear, its totally worth it! Dont even bother to hesitate ordering because if so, youll be missing out a lot! Right now, im enjoying their shipping services as it always gets on time, the way they tell so. Its a win-win situation for me. So glad I have found this site.
Just in! Received my package! I swear, it was a different feeling and the feeling I had was mixture of happiness and fulfillment. Im just so glad to receive the dress I have worked hard for the last month. Fashion nova has also put me into ease because of their 2 day shipping fee which promises free delivery in such a short amount of time. Totally, a worth buy.
It is totally easy for a woman to get hooked in this site because this totally a fashion haven! Orders can be received in just a short amount of time and base on my experience, it usually takes them 2-3 days to deliver. The dresses are the number fuel for our addiction and I hope fashion nova can sustain it
It usually takes time for online shops to answer calls but I was surprised with FN! They handled my request with care and they are responsive to my calls and e-mails which puts me in an advantage and therefore, making me trust them more.
Regardless of many reviews, I will still order stuff from here! What matters most for me is the quality of the dress Im getting and fashion nova has them! Win-win for the both of us
Their problems when it comes to delivery is either minimal or zero! Theyre that impressive so I always make sure to make my orders here. My transactions can even get thru instantly without any hassles which makes fashion nova my first choice when it comes to online fashion shopping.
I know that the clothes are cute but PLEASE listen to me when I say DO NOT buy anything from fashionnova, it is just too risky. I ordered about $300 worth in clothes and to my disappointment, about 50% of the merchandise had to be returned either because it did not fit according to the size chart or the colors were different than what was portrayed on the website. To add insult to injury, fashion nova does not provide a return label therefore, it cost me about 15 dollars to return the merchandise on top of the the money that I had already paid. Can you believe that it has been a MONTH since the items were returned and I still have not received my $90 refunded back to me via gift card as stated on the website. This is outrageous! I can not continue to buy from this company knowing that not only will I have to pay to return items that may not be true to size or color but also, I have to wait over a month to receive my money back! The last time I shopped at fashionnova, I had a similar problem and had to go through the bank for my refund. DO NOT SHOP HERE, THERE ARE TOO MANY WEBSITES WITH CUTE CLOTHES TO DEAL WITH THIS!
I decided to order from them because a friend highly recommended them to me. I spent a large amount of money on the clothes and the website advertised because of this I received free 2 day shipping. I ordered on november 15th and my order was not sent out until the following Wednesday, November 22 I then didnt receive the package until Saturday the 25th. I understand the holidays may have backed them up but I dont understand how you can advertise 2 day shipping then take a week to send it out. On top of this I didnt even receive all of my items! I tried contacting them every way possible about my package taking so long. They take forever to respond to emails and they do not actually answer any of the questions. They never responded on Facebook messenger like they claim they do and when you call you get sent to a voicemail and they do not actually call back! Im sorry but its 2017 what business doesnt have call waiting at this point! To sum it all up they falsely advertised, take forever to send out packages, forget items, and have horrible customer service availability and skills, I will never order from here again and do not recommend it to anyone!
I call myself a fashion nova addict because I cant stop those orders from coming! I really love the whole concept and it made my life as a girl more easier than it is before. I know dont need to go out to buy clothes at malls and couture and thats pretty much a yey! For me.
4th order was shipped fast. I have ordered a midi skirt and I totally like it, been dying to have it for a day already and because of the fast shipment, I got it in just 2 days! Waiting and anticipation is finally over!
Never thought that the CS would help me and I also thought that the problem I had would be unsolvable. I tried calling them and Im surprised by how fast the reply was, typically 3 minutes tops and no forwarding to other agents happened. The agent was cheerful and my unsolvable problem became solved in just 10 minutes! With FN, nothing is impossible
Never would have thought that theyre also selling these but anyways, it was still a good thing to have. No more need to go to shoes store because the quality is all just the same! Typically, fashion novas quality is much more plausible than the rest so if you had the chance, try out fashion nova, the same manner as I did.
Lingeries are made to be sexy and should be wearable for almost anyone who would love it. Im kinda chubby and so far, I havent encountered a single problem about wearing one but instead, I wanna thank and praise fashion nova for the great buys I had. Been ordering here in the past few months and I could tell that they would last forever!
I was really surprised by how the upgrade on the looks was made by FN, I mean, my crush noticed me! That was a girls greatest dream and now were close! Thanks to FN for making me a beauty because of your clothes. Works like a charm!
I dont have that much time to go out anymore so I only resort into ordering online and thank god, I can still do it! I can have a lot of time bonding with my little angel and the thing I still need to do while doing it is to wait! Fashion nova is the easiest shop online for single moms like me and for any girls out there.
Shipping has never been this quick and who would have thought that we can do shopping and items can get shipped in just 2 days!? Well, fashion nova revolutionize it so that we can enjoy these quick shipments weve been wishing for long!
I recently bought a shoes at a mall and I think it lacks something. Then I thought that it needs a partner. Luckily, fashion nova has some great jeans that can actually be paired with my shoes! Got surprised about it and I immediately requested a checkout. Now Im enjoying this fabulous combo in such low price. What a great time to be alive
Never found a site this good and I gotta say that fashion nova nailed it! I have been frustrated for waiting for too long like weeks and months but fashion nova changed my frustration into happiness. Fashionnova ships my orders in merely 3 days! A great job!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

