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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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It is safe to say that fashion nova is a perfect site. I have searched for a long time for this site! Shipping is probably worth it as they deliver items in a business day basis (no Saturdays and Sundays) and thats a cool thing to have. Definitely would attract more and more customers.
Fashion nowadays is slowly changing and if youre not updated with it, fashion nova will surely help out a lot. Sorted on the item sections were almost all brand new design for any category! What I love most is the design of their dresses but mostly, all of them are just plain or minimalistic rather. It is suggested to visit their site often to get more of fashion updates and feedbacks
Nothing more to say about their service but the items on their site is highly commendable. So I have ordered some things from here last week and they just arrived in 3 days which is something new. My orders were a pink flip flops, tight-$#*! jeans, and a matching top for it. I could really say that it is a celebrity quality since the materials used were so smooth and soft. Currently testing now if its durable. Will update once again sometime.
I am a shoes and footwear collector so I check contents everyday on fashion sites and recently, fashion nova has caught my attention. I waste no more time and ordered some bulked ones and those were handpicked really well by me. So glad that it arrived just 3 days after checkout. Must try!
This was my first and last time ordering from them! Placed my order was in stock online, made my purchase then 4 days later they sent me an email saying the refunded me and never did! Disputing with my credit card company in the morning
If youre looking for a reliable source of dresses, look no more further cause fashion nova is probably the one youre looking for. We have already both a ton of fashion pieces in here that me and my friends used to swap with and were having fun! These dresses also doesnt deteriorate that easily so its 100% quality assured.
Its the modern time! And fashion needs to evolve along with the time. One thing that I have found terrific in fashion nova is that there tops are well-designed and fits almost anyone who buys them. I personally find it amusing for a store like this to feature a ton of discounted pieces in a daily basis and I mean wow! What a steal!
The worst customer service I ever seen. Can never get through to talk to a live rep. Just an automated service that greets customers with "welcome to fashion nova's fabulous customer care. Nothing fabulous about it. Takes too long to ship items, handles refunds poorly, doesn't communicate when item is not available, poor customer service. I am fed up with fn. Great clothes, but poorly run company.
I ordered a dress from there and have not received any information on when my item will be coming. The order number they gave me when I enter it to track my package said item not found. The customer service number is just a damn recording never can get a real person which is sad because I hear so many people saying good this about their clothes. SMH
I ordered 2 shirts. I looked closely and one of the shirts had deodorant stains and a slight smell of perfume. When I contacted customer service about a refund they told me that I could only get store credit. Meaning I'm being forced to make future purchases with this company. Then I had to wait 2 days for a automated reply. What bothered me most of all they wanted me to pay for the shipping. Shipping on a used shirt that was sent to me as used! What kind of ridiculous customer service is that? They should be embrassed that they even sent a shirt like that. Never again will I make any purchases from their site. It's a shame this company is still active providing horrible customer service.
Just love it! Comfy and cute.
I don't know what to add? I've already ordered several times there and was satisfied for most of the articles. And their jeans' reputation is real!
Fashion nova doesnt just sell dresses but they also have some great accessories to offer. They are pretty well-rounded and is maybe the reason they are strong and trusted by a lot of customers. Would buy again sometime if given the money and chance
Never been did I get disappointed with fashion nova. The sizes and the clothes I need is basically all over the site and theyre just waiting to for me to buy them. Within the right time, you can get some great deals and save off a lot, these can also be shipped internationally with ease and less-worry.
My wife and I always find this site as a good site to shop her clothes. I provide the money and I see it as a good investment since its very cheap when compared to other sites we have tried. Some didnt even shipped the orders we made and I went mad with it. Fashion nova ships the orders urgently and we can get the orders in due time. We both love this.
Yes, from top to bottom, they have those and they were all looking sexy! Models are doing great jobs to showcase the dress potential. As soon as I select one, I will definitely order one right away. Fashion nova is the best when it comes to their big library of dresses and free shipping for just 2 days. Would like to thank them for these.
They have updates on their Instagram so it makes me well-updated with their selections and deals. This is a great thing and a plus to have for an online shops since it becomes an advantage. They also are reaching a lot of people than before with social networks! Congrats and good luck FN
It was everything I need and like stuffed in one and presented to me! I personally found the selections to be beautiful and worth buying. Prices starts low but those with higher ones are definitely worth it to get. This site is perfect for those people low on budget and has a lot of money. Lot of choices to have, Really worth the time.
It might be rough for others to get involved with online shopping but for me, it is my life. Fashion nova has done great things for me in the past few weeks and I am sure that this is already love! I will order more aside from this ocean blue dress that just came last week!
I have always admired fashion nova as a whole but since I have encountered a problem, the customer assistants came to the rescue. Because of that, I have came to idolized them! They are polite, caring and most importantly, they answer calls and e-mails really fast! Would not seek more online shop than this.
Top grade materials have been used for fashion nova dresses and Im here as a witness. I have so many dresses that I have ordered from them and so far, everything works fine. No wardrobe malfunctions or anything that will cause harm or embarrassment for me. I approve of this
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

