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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I have came across fashion nova when finding some jackets for aesthetic purposes. I will be attending a party next week so I thought of something new to try. I currently have a red dress so I figured that a red jacket/blazer would suit it. Well, fashion nova has it and upon analyzing the dimensions and other descriptions, I decided to order it. Expecting the delivery to arrive tomorrow, cant wait.
I have been ordering from this company for about two months. A friend recommended I try them to see what I think. I am not in the need for anything so I order a few things just to sampyle product. First of all they do not keep accurate stock. Secondly there 2 days shipping is very rare out of about 10 orders I only received a couple in 4 days never two days. Third my last order was placed on Nov 29 today is Dec 12 and my order is still saying unfulfilled. That is very bad service. One thing I can say is the product is good quality so if u don't mind waiting on your product or taking a chance that what u order maybe not be in stock once u placed yo order this is a great place to shop...
It was my first time trying this kind of thing, ordering an item online. So I found Fashion nova thru an ad and decided to give it a try. I saw a cute top with fancy colors and I think it will really fit me. So before placing an order, I emailed the customer support first for reassurance. To my surprise, within an hour, it replied! WITHIN AN hour! Wow. I was impressed and decided to quickly place my order. The item I want arrived on time and it really fits me. Really happy with my first time with Fashion Nova
I have been ordering from fashion Nova for the third time already. So far their service is good but then it changed FOR GOOD! Just yesterday, I received my flannels and Im wearing it now. So cool. The thing is, the package came 1 day earlier that what theyve promised. I can say that Im really impressed with fashion novas service. Will make orders again soon!
So it was our exams and I tell you, it is one hell of a week. I have an appointment on Sunday and I need a change of clothing. So I surfed the net and came across this site, fashion nova. It was godsend! I was blessed. I was really busy and the thought and concept of this online shop is perfect for me. I ordered a classy yet fashionable blazer here and quickly contacted their customer support because Im kinda worrying. They confirmed that my item will arrive on 3 days. And it really did! Right now I have that blazer in my closet all thanks to fashion nova. Keep it up
As a single mom, I dont have enough time to visit dress shops anymore because of my son. But when I found out about fashion Nova, I was really surprised and happy at the same time. I will never have to leave my son to do my shopping because of fashion nova. Even their services are too good to be true. Items ships on time and are on quality form. Will stay with fashion nova forever!
I was amazed by finding out Fashion Nova. It was referred to me by my friend whos a loyal buyer and customer here. It was just my 3rd time ordering but Im already having a good time. Just last two days, I ordered a blue dress and guess what? It arrived on time as stated on my checkout. To my surprise even the specifications and the design were on point as on the online and when it arrived. Probably doing an order again maybe next week. Kudos to the fashion nova team!
Can't say more with the shipping, ordered my flip flops just last month on 22nd and it arrived in the morning of 25th! Considering that I'm actually far, their shipping is worthy to praise and btw, the flip flops was 3 pairs so it was a great relief to have them early. Fashion nova gave me the sense of relief that I really need, Love it!
Fashion nova is really worth it! Its rare for me to make investments, and im not more likely to buy online but with my past and recent orders from fashion nova, They had always been doing great! I still remember my very first order when it came on time, in just 2 days! Totally worth my time and effort
I now see users suggesting FN in social media and I really get their reason and statements. I tried fashion nova only once and I'm pretty much amazed by how swift my order has been made. It was quick to arrive at my house and I always thanked fn since then. Hope to see them expand more some time.
Ever since my bff introduced me to fashion nova, I have always loved every single time I have allotted in here. My wardrobe has been colorful ever since because of the great and quality clothed they offer. Totally love fn!
What you can do with fashion nova is limitless and what I can order is also the same! I have tested it and fashion nova's clothes are really worth it to have since the materials used we're all in great quality. I can assure that everyone who'll use the site will find it amazing, just like me
I ordered products on 12/4/17 with the 2 day option. It is now 12/12/17 and products havent even been shipped. I bought my wife bikinis for our trip to the Caribbean which we leave on 12/15/17 and will not be receiving them until after that. SMH. Customer service is a joke and the automated email responses are useless. Thank you for upsetting my wife on our anniversary. Oh and your return/cancellation policy needs to be amended. Why cant i cancel my order if my products still haven't been shipped. You are quick to take my money but not willing to put it back and quick to fulfill your 2 day shipping right? Fashion Nova is a joke and will be lucky to be in business in 2018. I will be filing a dispute with my bank and also submitting this to the BBB. FRAUDSTERS! STAY AWAY!
This review is not enough to describe how grateful I am to FN. I have been a customer for 3 months already and so far, I am enjoying the 2 day shipping fee free! It was basically, the most useful feature on site and I will not stop patronizing fashion nova till the day I hate fashion.
I have been shopping and shipping in this site for 4 weeks already or 1 month and I could tell you that it is really worth the try. They ship easy and smoothly, no hiccups when it happens and thats the best thing that I have found in them. Great company!
I am a model and I need my racks to be consistently filled with dresses and nothing works well when ordering in fashion nova. I am glad when using this because I can easily use in my photo shoots my selected dresses because they ship in less than 5 days! And in my end, it usually is 2 days. Thank you for being there for me FN!
If you have money to throw away then this is the place. I paid them almost a month ago I have reached out numerous times but the only response is a automated message and no one ever takes care of it I am no longer a customer I have been using this site for 3 years sad I have to look elsewhere... Shame they have my money and merchandise
Really cant believe that with just 50 USD below, I can already own some quality jeans for such a short time! The two day shipping is a breeze and a must try for some speculating internet wanderers out there. I love the color of the jeans that I have recently bought, fashion nova is really something Dont be afraid to try out fashion nova, theyre soo worth it.
Their lingerie collection is straight-up sexy! Any girl can literally wear it and look sexy! I love how most of their lingerie collection is colored black which gives it a unique vibe and a different one also. Users of the site and fashion novas service can enjoy a lot of discounts and promos when checking on it regularly.
And I wasnt surprised by that because I have been a fashion nova user for such long time and only one time did I encountered a problem. Their promised shipping always comes in handy whenever I need quick replacements for some malfunctioned dresses I own. Note: they usually ship 2-3 business days so just be patient with the shipping.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

