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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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On other shopping sites the styles all stay consistent, everything looks and feels the same. But there are a lot of cute options on Fashionnova. I find it hard to decide what I want to order because everything is adorable and catches my eye.
All of the clothes on this site are the ones that I have ordered are brilliant to the touch, and although sometimes they may end up not to my liking, I keep them anyway because I can find a way to make it work. This site is splendid.
Website is simple and easy to use, with a convenient 'previously viewed items' list that you can click through if you decided you wanted another look at something. Styles are very varied and lovely. Nice customer loyalty system, with eligibility for free shipping! Will definitely use again.
The clothes style is very fashionable and modernized. I really love to shopping here. I highly recommend this website if you are a big fun of there style clothes:-))
The design you guys have on some are really nice and my best friends thinks its cute.It also make us spend more time together looking at stuff to see what we like and don't like. Thank you for all the things you done.
The spring collection are so tempting! The order process has now seem to be changed and whats more its faster than previous so loving it! And more importantly! The free shipping had just made my day... love you. Thank you so much!
They used to be one of my faves. Since last December, not sure what happened but their customer service dropped. No returned emails, incorrect refunds, no callbacks, i can go on and on. Very disappointing as I really do like their clothes but the idea of dealing with them upsets me.
I love this website but they need to update their products more often. Every time I have ordered from them there is always one item that I order that says its available then within less than 24 hours it says the item is no longer available. Its very frustrating. Otherwise I love this site and what it offers to people who can't go to shop.
I like how they check for items in stock and if there isn't they fix your order for you and refund your money. The shipping is fast as well. I love what I've purchased so far. On my second round of shopping.
It was my first time shopping at Fashionnova and I was overwhelmed by the fantastic range of items offered. It was a very user-friendly website, with great photos and product references. I'd definitely be back soon to check out their new range
I have shopped with Fashionnova a few times now, and I can honestly say the service I have received has been stellar! There is an enormous range of products that are well categorized and easy to sort through. The quality of the products I have received have also been excellent. The checkout system works smoothly and is easy to navigate. So far Fashionnova has proven to be a store I will continue to visit.
Quality waiting for improvement Delivery very fast, good taste of fashion but the quality needs to be improved
I really liked the clothing on here! It's so different from the clothes that i get from my mall where i live! It's clothing are so freaking cute! :D
I love shopping at Fashionnova. There are so many different choices and unique fashions that I always want to buy more than I need. I only wish that there were more sizes that were a little bit larger so that I could find more things my size. Overall, very fun and easy website to shop with.
Whenever my closet needs a fresh start, or I've got to replace a few fashion essentials I always go to Fashionnova. Browsing is convenient and simple, and delivery is prompt. Fashionnova saves all of my information so that I placing an order is always a breeze even if I don't use paypal. The clothing is always exactly as depicted and fits exactly as described. I'm always getting deals and coupons via email. And with styles so slick and dynamic, that's just a bonus.
I can always count on Fashionnova to have the cutest clothes, accessories, and bags! There's so much brands to choose from, from cute to sophisticated. The order is completely secure, and I can guarantee a safe delivery. I've ordered from this site many times before, and I've been satisfied so far. I wish I could just shop in a phsyical Fashionnova shop, not just a site though. I'd go there so much! I know they've opened up a store in CA, but hopefully they'll open more in more places! Thank you Fashionnova for providing such good clothing!
Fashionnova has such a huge selection, and a lot of it is extremely affordable. Its super fashionable and cute stuff; I can always find what I'm looking for, and for really good prices.
Endless amounts of clothes from different countries! Lots of cute things and prices aren't too bad especially when they go on sale!
GREAT SITE, PERFECT NAVIGATION. MAKE EFFORT IN SHOWING EVERYTHING ABOUT WHAT I AM BUYING, NOW I WAIT TO TRY AND REVEIW
I order from Fashion Nova when there are special occasions or when I feel like splurging and I never had problems in the past. I ordered the Jersey Tunic the other day and the order was confirmed, everything was fine. I was just waiting for the tracking number. But then I received an email saying that they are issuing me a refund instead because the shirt was out of stock. Imagine how disappointed I was. I really liked the shirt. It would have been okay if they refunded me with money which I can use to buy from another store, but they just gave me a Gift Card. Oh well, maybe Ill just look for something else to buy on the site.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

