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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Texas
1 review
1 helpful vote
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Grateful for
February 7, 2020

I am grateful for the staff here at FN, they were super helpful and quick to respond to my concerns online. The tote that I ordered was exactly as promised, thanks a lot.

Date of experience: February 7, 2020
Florida
1 review
2 helpful votes
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Slim fit
February 7, 2020

Got my slim fit high waist jeans earlier and they are such perfect fit. Thanks for the accurate sizing chart, you never fail me fashionnova. I will definitely order more on my next visit.

Date of experience: February 7, 2020
Tennessee
1 review
0 helpful votes
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Fur boots
February 7, 2020

I believe every girl should at least own a good pair of fur boots. Especially during winter now, FN boots are very convenient for the season. They have soft soles and are very light, too.

Date of experience: February 7, 2020
Canada
1 review
1 helpful vote
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Don't shop here
February 6, 2020

First off, my order was lost. It took a whole month to get a gift card. And when I did replace my order the online section would keep putting in the wrong size for my clothes. When I thought I finally got it to stay to what size I wanted and confirmed my order, it changed it back to a different size. Will never shop here again, such a pain of a company.

Date of experience: February 6, 2020
Florida
1 review
1 helpful vote
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Thanks a lot
February 6, 2020

Thanks a lot fashionnova for answering fast to my queries and concerns online. I love how easy it is to change my orders and process the swap in just few minutes. Definitely saved me from worry.

Date of experience: February 6, 2020
Florida
1 review
0 helpful votes
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Consistent
February 6, 2020

The services here are consistent allthroughout the year, I never get any delays with my deliveries and the items are always properly packed. No tears or mix ups ever happened to me with FN.

Date of experience: February 6, 2020
Maryland
1 review
0 helpful votes
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Very precious
February 6, 2020

My fashinnova items are very precious to me, especially my floral dresses. I ordered two more additional dresses last week and they are equally as pretty as the ones I already have.

Date of experience: February 6, 2020
Ohio
1 review
0 helpful votes
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Belts
February 6, 2020

I just received the belts I ordered and they were super fun to wear. I match them with the different jeans I have in my closet.

Date of experience: February 6, 2020
California
1 review
0 helpful votes
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Chic rings
February 5, 2020

My bestfriend and I decided to go for a commemorative pair of rings for this December and we got the zodiac ones here at Fashionnova, they were super chic and of quality too.

Date of experience: February 5, 2020
California
1 review
0 helpful votes
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Fantastic services
February 5, 2020

Fabtastic services, a 10 out of 10. I love how easy everything is here. No scam! Even the skin care products are a delight.

Date of experience: February 5, 2020
Texas
1 review
1 helpful vote
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Cool for the winter
February 5, 2020

My new pink fur boots are so cool for the winter. The bomber jackets are even prettier this year as well. I await my purchase's arrival this Friday. Can't wait.

Date of experience: February 5, 2020
Georgia
1 review
0 helpful votes
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New sneakers
February 5, 2020

I am in love with the new sneakers I ordered just yesterday. The pair looked so aesthetically good online, I can't help myself from adding them to bag. I regret nothing.

Date of experience: February 5, 2020
Illinois
1 review
0 helpful votes
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Extra large tees
February 5, 2020

Extra large tees can still look fashionable with Fashion Nova. It's crazy how they have almost a piece for everyone, even plus-sized women and men as well.

Date of experience: February 5, 2020
North Carolina
1 review
0 helpful votes
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Thanks
February 5, 2020

Thanks for the reliable services and quality clothes. I could not ask for more. I have a closet full of fashionnova clothes and I regret not a single piece.

Date of experience: February 5, 2020
Illinois
1 review
0 helpful votes
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Maria
February 5, 2020

Maria was so happy to tell me that her packages from FASHIONNOVA has arrived already. Thanked me for recommending her the shop. I waiting for my fur boots today tho, got jealous with her purchases last weekend.

Date of experience: February 5, 2020
New York
1 review
0 helpful votes
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It's been two months since I order from them it says it delivered and it's not even my address. I try to contact them, their customer service is the worst. I will never ever will buy from them. I got another online services better than them. I will not spend a penny from fashion nova again

Date of experience: February 4, 2020
California
1 review
0 helpful votes
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Plus size shirts
February 4, 2020

I appreciate how fashionnova has a separate collection for plus size women like myself. I love the plus size shirts the most because the designs are not limited and there are variations that are very trendy and feminine.

Date of experience: February 4, 2020
Virginia
1 review
0 helpful votes
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Unisex
February 4, 2020

There's a lot of great unisex styles on fashionnova. Normally some would look great on girls only or boys only, but the unisex they have here actually look great for both parties.

Date of experience: February 4, 2020
Florida
1 review
0 helpful votes
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Tulle gown
February 4, 2020

I feel so princess and magical in my pink tulle gown. The dress hardly shows a lot of skin but I feel really beautiful in it and I think that's what really matters. I hope to buy similar items in the near future.

Date of experience: February 4, 2020
New York
1 review
0 helpful votes
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Shapely
February 4, 2020

Fashion Nova's shape wear is an impressive collection. They actually have something that would solve my flat $#*! problem. The butt lifters look surprisingly natural. No one would be able to tell.

Date of experience: February 4, 2020