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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Fast shipping anywhere to the world is also very cheap. I would recommend this company to anyone who is looking for a good clothing store online.
You can refine your search however you like with just a few clicks. Not to mention, the prices are very cheap compared to other retail stores.
I've bought from fashionnova multiple times. Their website offers great styles of clothing and an easy to use format
I've been ordering from fashionnova for the past month and i have to say there predictions on shipping dates are always correct.
Their clothes are good quality ones. You can find anything you need on their website. There are clothes to suit to many different styles!
FN, is a scam, they do not ship your purchases, and even better they say they shipped it to the 'wrong address', there's nothing called 24-hour customer service, they do not respond to your messages, emails or calls!
I love going to the website and wish shopping, and sometimes I can't resist an item they have on sale or different new clothes it just speaks to me. So much fun and everything I have purchased has been of excellent quality.
I had a very pleasing experience dealing with Fashionnova.com. I was having a problem viewing the item I wanted, and it was late in the sale date available. Customer service was able to fix my problem and extended the sale date for me to place my order. Also, I couldn't be happier with the product that I purchased.
They are truly fantastic. Super transparent, excellent customer service. 10/10 would recommend to all.
The quality of the product was great. And when I had several items needing returned from a large order, they were very helpful and it was so easy, even online, to do so.
I ordered something from fashion nova and the first thing that went wrong was the shipping. I didnt see my purchase at all and when I contacted them they said they would give me a store credit and they have not. I expected this 2 months ago. What really pissed me off was when I called them I was on for 2 hours and no one answered. TERRIBLE WEBSITE AND SERVICE. This is a total scam. Will never shop here ever again
The website layout, customer service, time to ship are all excellent. I have made 4 purchases in the last 6 months. Pricing wise, if they are on sales, products are value for money but you really need to do your price research. All products received so far have all in order.
Great quality items, good shipping. The good customer service. All my shoes, dress, and clothes come from the fashionnova website.
I ordered a cute two piece outfit on this site and there was a problem with delivery due to a part of the shipping address was put in wrong and that was my fault. I tried to see if I could have it edited but the site said it was too late since it had already shipped. I couldnt pick up the package at my local post office by confirming personal info but by only contacting the sender (fashion nova). Before I could get a response back about my package they had already shipped my package back to the company. I emailed agAIN asking for a refund and was emailed back saying that Id get store credit back and I was okay with that since Id just purchase the same outfit again. Its been two months now and I still havent gotten my store credit or a response about my purchase and thats very upsetting with the service they are providing
Good quality clothing for cheap prices. Helps satisfy my fashion trend needs! :) Good Job Fashionnova!
Shipping time can extend for a while. Be careful of sizing. Overall quality and experience is good from Fashionnova
LOVE! This website from overseas :) Easy to navigate this website, reasonable prices overall and shipping was simple all in all great experience. Thank you
Fashionnova always ensure the products deliver to their customers. Level of product quality is definitely within your acceptable range
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

