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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I was suspicious about the prices at first, but I'm definitely hooked now, and would recommend it to anyone. I mean anything you want you can find here.
Products have been always perfect and good quality. I especially love the dress, shoes and shirts they are all beautiful!
The 1st time I shopped it took a very very long time to receive my items, I let them know and the 2nd time it came very fast. I am so happy that they listen and helped
Love this website! They have the cutest and trendiest clothes at the best prices! The dresses especially! This is my go-to store for any occasion! Definitely recommend! :)
Honestly, even though there are some products that arent really like the pictures, the site is pretty reliable and cheap. My kinda thing
Pretty good website and easy to navigate. Cute stuff, but I wish there were more reviews for stuff. Good job FN
I bought a dress for them which took over 3 weeks to get to me. (where I missed the event I bought it for) when it finally arrived this morning, I noticed half the buttons were undone when I unfolded the dress to try it on one of them Just fell off! I also noticed at the bottomthere are loads of threads hanging off that were not finished. Poor workmanship is not something I expected form such a hyped up business. The sizing was a different issue altogether. I am a UK 12/14 with this having such great reviews and saying it have great stretch I had no doubt that it would fit-boy was I wrong! After 20. Mins squeezing into the dress, with help with the buttons there was still some that would not do up. To say I'm Disappointed in fashion nova would be an understatement. I'll. Never buy from them again.
Ordered a package on July 1st prior to 1p.m. Package was supposed to arrive on July 3rd. I payed extra to receive my package to match my bathing suits for my cruise. My package is still sitting at Fashion Nova and I have to now spend more unexpected money to complete my look. I looked forward to ordering more clothes next week, I'm now very skeptical. I want a refund since my order is still at headquarters and I'm now on my trip without my pieces. Smdh
I honestly thought that fashionnova was a bit dodgy but after buying a few items, I have fell head over heels with this website. Thanks FN
I couldn't be happier! I was suspicious about the prices at first, but I'm definitely hooked now, and would recommend it to anyone. I mean anything you want you can find here, what's there not to like?
Very good shipping, never had any problems :) Products are always awesome! I can't wait to purchase from fashionnova again!
Can take a little bit of time to arrive, but the clothes are so cheap and of good quality. I've already ordered more than four times there, and I'll keep ordering on this website.
The things I've bought so far from the website have arrived safely and were very well wrapped. Definitely going to buy again from them.
I always recommend Fashionnova to my friends and family. I love all everything about it from their clothes to their accessories to their amazing customer service.
You can get really good deals and the jackets are always so good from this website. The earrings are cute too! Sizing is always a concern with online shopping so obviously read reviews well, they can tell you whether to size up or down
Good products, only have bought t-shirt but i am happy with the products and they are authentic. Great job Fashionnova!
It was very easy to purchase and edit my shopping bag I also enjoy that so often there are sales and coupon codes that allow to people like me that doesnt have much money be able to purchase quality products to very low prices. I just places my first order, as soon as I get it I will review them as well. So far it had been really good.
Love this company. I had my reservations about shopping online but since my first buy I could tell this is a very serious and devoted company and so I advise all my friends to buy here too and will keep on buying here! Cheers to all of those who work to make this company as great as it is!
I really had no problem, the customer service is correct and I every time can't wait to get money to order again haha! Honestly this is my favorite place to shop, Thank you!
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

