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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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However, I can't give it 5 stars since this was my first order and only went through small parts of the site. While saying this, there wasn't anything taking away from the site either. It was presentable, attractive, simple, and plain nice. I look forward to using this site in the future.
So far I have had no bad experiences with fashionnova everything I ordered I have kept or have returned if I didn't like it. I love using this website and will continue to do so in the future.
I wish they had some larger sizes, but I can find a lot of cute dresses and outfits that are in my size! If they had larger sizes in every dress they carried, I would definitely buy a lot more.
So far, all the items that i ordered from Fashionnova arrived in good condition, not to mention their sizes which fit me perfectly.
The prices are great plus they have tons of cute stuff. I would 100% recommend fashionnova to friends and family.
I placed a order 2 weeks ago. Says on there site takes 2-3 days 2 receive Tracking # says my order which came from CA. Is in FL. I live in IL. It went wY past where I live. They have 2 phone #s which no ONE ever answers. And endless emails with no answers. They have no clue where my order is. They r of no help
Plus looked up guy I have been emailing from there company for 1 wks. He had lengthy criminal record for fraud burglary & stealing identity
I wAnt my order. Not my m9bey stolen. WILL B CONTACTING BBB on them. Worst customer service & worst company ever
I really enjoy buying clothes from Fashionnova. Most of the products are high quality and style. It is during sale season so many of the beautiful products are being sale, which is a great opportunity for customers to purchase expensive products that they can't purchase before.
I've mostly had good experiences from the clothing I buy from this company. Everything is packed correctly and shipping is on time.
Beautiful designs on clothes, shipping right on the guarantee days. Love the page overview, very convenient to find stuffs.
I ordered from Fashionnova twice already, totally in love with all products and the customer service. Thanks FN!
Got a happy shopping experience. The products are like the pictures, good quality. I like this shopping website which is really convenient!
I really like the security it has, it makes me feel secure about shopping online! I will definitely repurchase again! Highly suggested and recommended to all my friends :)
Fashionnova has very nice customer service and free shipping over just $25! Such a bargain for people like me! The clothes are also really cute and fitted for every occasion.
I just love this website and buy most of my clothes here. And if you ever got a question, the customer support is a great help. Really.
This website has a large choice of clothes so you're sure to find something you'll like! It sells everything, the price isn't high (there's always sales) and the free shipping for 25$ is a bonus I fell in love with.
The Quality of the products are pretty good and there a lot of choices for me to choose. However, the bad thing about Fashionnova is they ship very slow and I have to wait for like 20 days almost. But overall, it is a good website for shopping online.
I've shopped on fashionnova for a while now, and I've had good experiences with them. Not only are they pleasant to work with, their shipping is fast and they carry quality products, I highly recommend fashionnova as a great place to buy unique goods!
I am a loyal Fashionnova costumer because I know the prices justify the quality (and sometimes the price is pretty low even though the quality is super high) I have bought so many things from this store! Clothes, Shoes, bags, lifestyle stuff, and I am never disappointed.
I have used this online shopping site a few times. Fast selections and fast shipping. Two thumbs up! Wonderful shopping site
Very beautiful and wonderful thing to buy and access to our wonderful I have two good items and ask for the case of good packaging and shipping and good speed
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

