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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Florida
1 review
0 helpful votes
Follow Dorothy W.
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The sizes are accurate and the cloth itself as well. To avoid any unlucky purchases, measure yourself in detail and watch out for the reviews. That will make sure that You won't regret your purchase later on.

Date of experience: August 7, 2018
North Carolina
1 review
0 helpful votes
Follow Lynda F.
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They have a large variety in styles and the adorable items you can get as well! I feel way more confident wearing something that sticks out from the mass! :D

Date of experience: August 7, 2018
North Carolina
1 review
0 helpful votes
Follow Eunice P.
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Fashionnova has amazing stuff overall. Where I come from the clothing style is extremely boring and everyone dresses the same.

Date of experience: August 7, 2018
Kentucky
1 review
1 helpful vote
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High recommend
August 7, 2018

Highly recommended, amazing deals over such good quality items. Great service provided, 5 stars! Very user-friendly, various ranges to choose from.

Date of experience: August 7, 2018
Illinois
1 review
0 helpful votes
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Good quality
August 7, 2018

I hope to get all the items on time, all my previous orders were delivered quickly. Also great packaging. Good quality

Date of experience: August 7, 2018
Virginia
1 review
0 helpful votes
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Great Website
August 7, 2018

A website i trust to supply high quality products at reasonable price. I use it regularly and am yet to be disappointed in any of the products purchased and if i have had any problems with shipping the customer service has been great and efficient.

Date of experience: August 7, 2018
New Jersey
1 review
0 helpful votes
Follow Ashley F.
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I can spend hours looking through the products they offer which they do at a good price. I will definitely be purchasing through Fashionnova in the future.

Date of experience: August 7, 2018
Ohio
1 review
0 helpful votes
Follow Nadine F.
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I just bought like more than $100 worth of clothes from all the best natural brand! I can't wait to try! Thank you fashionnova for the amazing selections, easy to browse website and hassel-free check out! Your website is the BEST! Thank yooooooou! :)

Date of experience: August 7, 2018
North Carolina
1 review
0 helpful votes
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I am so excited to have found fashionnova! I have never had the chance to view so many products and be able to choose which one will work best for my wardrobe!

Date of experience: August 7, 2018
Florida
1 review
0 helpful votes
Follow Heidi J.
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Its nice
August 7, 2018

It has everything from clothes to life style, it even has a section where it can be ship the next day, the only disappointing part is when the clothes i want are in one size, the one size are too small for me.

Date of experience: August 6, 2018
Texas
1 review
0 helpful votes
Follow Agnes R.
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I really love how they have pretty clothes, their quality is amazing and even if the shipping is a little slow, all the items arrive sound and safe.

Date of experience: August 6, 2018
Iowa
1 review
0 helpful votes
Follow Mable R.
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The shipping is pretty reliable and the product always arrives in mint condition. I'm so glad a friend recommended this site to me!

Date of experience: August 6, 2018
California
1 review
0 helpful votes
Follow Nina R.
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Excellent service! Fashionnova has a lot of variety and other products which i dont see in other online sites.

Date of experience: August 6, 2018
New York
1 review
0 helpful votes
Follow Helen G.
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It's a very diverse online store that has different styles of clothing. I really enjoy the constant discount opportunities that they post a lot.

Date of experience: August 6, 2018
California
1 review
0 helpful votes
Follow Betsy C.
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SO AMAZING
August 7, 2018

This website is great for getting all my products. They have everything I need and the checkout process is fast, easy, and reliable.

Date of experience: August 6, 2018
New York
2 reviews
3 helpful votes
Follow Dejah C.
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I was a loyal customer of fashion nova until one day I didn't receive my order and they offered no compensation nor help. The basically told me I was out of luck. Be careful ordering from this site.

Date of experience: August 6, 2018
Texas
1 review
1 helpful vote
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Fashionnova is Classy but fun! My only critique is that I wish they carried more things in larger sizes. Keep up the great work!

Date of experience: August 6, 2018
Colorado
1 review
1 helpful vote
Follow Chelsea M.
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So Great!
August 6, 2018

I can't say enough about this site! Such amazing items, yet such great prices! My niece fits everything perfectly, and it's just her style!

Date of experience: August 6, 2018
California
1 review
1 helpful vote
Follow Vickie C.
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The site is very user-friendly and has a varied selection of merchandise. It was pleasant to browse and the ordering and payment are very easy and in-hand. Looking forward to receiving my order!

Date of experience: August 6, 2018
Florida
1 review
0 helpful votes
Follow Alexandra R.
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Website is user-friendly, and it takes away the hassle of having to go on missions to find the things you need. Awesome :D

Date of experience: August 6, 2018