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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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The customer service was excellent and their response time was very short. I got so many compliments on the dress that I bought from this site, from the fitting to the material.
I ordered a single pair of jeans over a month ago, my order was accepted and after a month had passed since i made my order (their excuse was "we're moving so expect a delay of up to 10 days", which they disclosed after I had made my order) I decided to contact Fashionnova, they told me (after a long delay AGAIN), that i can cancel my order. I did, and now, two weeks after i cancelled my order they sent me an email that they just shipped my package and therefore I can't cancel the order. Great jeans, horrible company with the worst customer service I have encountered ever.
Super cute stuff but they have ALWAYS come late! The last order was for Halloween, ordered it 2wks before Halloween and go it 3wks AFTER. It said the order could be cancelled and I did, it said it was cancelled w/ a refund and they still sent it AND charged me.
They are very good and have great stuff and if you have any questions they will reply you asap. The shipping is fast and if you need it urgent you will get it very very soon. I really like the products and my rating is definitely 5!
I got my item a few weeks ago my first order on Fashion Nova and I'm very satisfied with all the products. Was 2 dresses and a croptop. And I can say that looks like in the photo, suits perfectly on me and the quality of the fabric was just great I was surprised!
Clothes are very original and beautiful in good value. Very large selection of clothes! Quality is good, the material of my clothes is very soft and pleasant so I'm happy! Good shipping cost, contact with customer service.
Arrived quickly the clothes wore mega fine with a great trim and very well made, did not expect less from the store. Everything very well packaged and well done, I am very satisfied with the store and all her affection and attention with my person
I specifically noted my ordered that I need it before the event and it came way earlier than expected. I'm glad they do follow instructions as simple as that because it did made it on time for the event I am attending to. Plus I love how the print turned out. The size fits me well and its the same on the photo on their website. Had a great transaction with this shop!
If you are looking for a good shop to shop for fashion, this is the one for you. Surprising, always with discounts and lots of ideas for every occasion.
The dress fits so well and the fabric is of good quality. The delivery was also fast. This is one of the best sites that I have shopped from. I am happy with my product.
Fashionnova is an excellent online portal for all fashion lovers. They have amazing collection from latest fashion and the price range is really great on pocket. I have shopped once there and completely fall in love with the quality of the stuffs I had ordered. The clothing category is awesome, you should definitely try that. There are also sales going on, hence you can get a great deal..
I have begun to catch the taste of online shopping. Every time I look for online stores abroad because the prices are much lower than those in my country and the quality of the products is much better. Such a store is Fashionnova.
When you think you look bad, sad and boring you should visit this shop. I found there clothes that were unavailable anywhere else. Shipping was very fast. Quality is amazing, prices quite low. The most important is I feel good with my style now. I will order more products of course. Love FN!
I bought a full outfit via this website online shop FN and was left very satisfied with my items. For me, the shipping was not as long as I thought it would be. The prices were very affordable which made me happy. Also, the customer service was good on this online.
If you are looking for the latest trends, you're in the right place! Fashion Nova is fantastic! They have a lot of super creative fashion collections and the clothes are really fabulous. I intend to make purchases in the swimwear section.
Great online store for shopping. I ordered a bunch of tops and dresses and they are very great quality and good size. I paid with PayPal and they shipped it very fast, I received my order in 3 weeks. I would recommend this store as they have great quality for cheap prices.
I ordered came to me very fast. I pay and I got my items it a few days later. It was very fast! I totally recommend shopping in Fashion Nova.
There are numerous categories, among the many I have appreciated, shoes, bags and accessories, swimwear. There are fantastic! Now, on this shop there are sale and free shipping on orders over US $ 99. It's very cool.
The winter sweaters are very soft and warm, the fabric is very yummy, I bought 2 sweaters, a rose and a blue, my package arrived in 15 days, the goods really are good, the freight price is a little expensive, but the parts are very cheap then it pays off. The service was good and fast, they are very friendly and they treated me very well, I want to soon buy more sweaters, the quality is really good, I'm satisfied, ok, thank you, see you soon
Shopping online is easy but trusting the online shop you haven't shop before is kinda hard. Good thing that Fashion Nova is a trusted online shop that I found. All of their clothing are amazing in quality. Their service and customer handling are just awesome. I'm so impressed. Excellent place for fashionista
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

