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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Great stuff, stylish clothes and chic accessories. Fashion Nova's got super quick delivery system, too. The parcels always arrive on time with no miss! You should try and visit the website yourself. Are you ready?
I love their site because its cute and you can choose from a wide variety of options. And well, who doesn't like sales and discounts, right? Thank you FN!
What I love about fashion nova is that they answer to the complaints of their customers in a quick and orderly manner. They quickly address your concern, change the wrong order, and apologize for the inconvenience. Truly remarkable.
One time I ordered this pair of jeans. I thought they will arrive by next week. However, they arrived sooner than I expected. And they have never cut off in terms of the product quality. I was glad I ordered it at Fashion Nova.
One time, my mom asked me where I get my stuff. Then I introduced her to FN, and now both of us are buying our stuff in FN, like we have our own thing. So thank you Fashion Nova!
With only my allowance as a means, I can still shop in fashion nova without thinking if I still have extra cash because of their affordable prices and big discounts. So much love with their cheap prices.
I like fashionnova because their items are not just of good quality, but also are trendy and unique! My friends always ask me where I buy my stuff, and I always say only at fashionnova.
I thought that I can have my products by the end of the week. But I was amazed that FN have delivered my items in 5 days. And the products were really good! More power FN!
What I like about Fashion Nova is that they never run out of fashionable clothes to order. And their new arrivals are to die for!
As a mother of two, I dont usually find time to pamper myself. But when I discovered fashionnova, it had given me a moment to buy things that I deserve. Thank you fashionnova!
Before, I really dont trust online shopping due to some people that says they are very slow and their products are below standard. But, FN is not your typical online shopping site. They are fast to process, they deliver quick, and their products are superb.
Quality items for reasonable prices. The deals are fantastic and the services are very convenient. The customer support is also really professional and friendly. Thumbs up!
FN captures my personal style. I like how the items they put up seem to fit figure so well. It feels like the items are made exceptionally for me. Great services, very convenient transactions.
I have two sunday dresses delivered to me last friday. They're actually gifts from my sister inlaw. I tried it on and I would just have to say that the dresses are so comfortable to wear. I don't know how much this costs but I sure enjoy wearing them. I'll be slaying these dresses later tonight! Thanks Fashionnova.
Fashion Nova is a waste of time and your money.
I placed an order on Nov 23rd 2018 of two dresses I was going to wear for the holidays. I kept an eye on tracking and it said delivered on Dec 8th BUT I never got it. I had to file a claim, which took FOREVER. They responded back finally TODAY Jan 7th 2019 saying "looks like your order was lost in transit here is a store gift card in the amount of your order" Um WTF NO.
I have waited more than ONE month for them to even respond to my inquiries and they just give me a gift card. Do they really think after all that BS that I'm going to order from them again.
They take literally like 2 weeks to respond to you, then they don't even ask how you would like a refund just give you credit. I have been dealing with this for over a month why would they think I want credit.
Please don't waste your time and money on this stupid crappy service company.
I made my first purchase at the end of October. I received the items at the end of NOVEMBER! The items did not fit and the quality was much like clothing sold at Rainbow.
If you are a first time customer please note that you will ONLY receive a credit, if you are not pleased with the item(s) you purchased.
I had no choice but to purchase from this company again being that I was given a credit for the returned items and I was not going to just give them my money which would have been what I did if I did not use the credit they issued.
You pay for return shipping. The return shipping cost was $21.98.
I've ordered two pairs of jeans last Thursday and it arrived on Saturday. The items complimented my backside so well and are very comfortable to wear. It's a Saturday hoorah, indeed.
Fashion Nova has got numerous phenomenal finds that's worth a run for your money. The dresses are my personal favorites. The jeans are also to be looked out for. They give out discounts, too. Over all, amazing shop and great services.
As a working mom, it's hard to find time to go to a mall and buy my stuff. But because of fashion nova, all of my stuff are just a click away.
I first heard about FN from Jenny, a colleague of mine. When I saw the reviews, it entices me to try and purchase items just to see how it really works. My items arrived last weekend and I am so happy with the quality of items I got. The delivery is as promised. Nice.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

