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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Illinois
1 review
2 helpful votes
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Excellent service
January 9, 2019

I loved the clothes that I purchased! They were true to size and I had no issues with sizing or style! It fits really nice and suits well in tan! Will definitely consider purchasing from here again! Fast shipping and no hassle.

Date of experience: January 9, 2019
New Jersey
1 review
1 helpful vote
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Satisfied customer
January 9, 2019

Very satisfied with the product. Comfy, flattering and very affordable! The Products are so beautiful and the customer service are great.

Date of experience: January 9, 2019
Florida
1 review
2 helpful votes
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High quality
January 9, 2019

The quality of the product was exquisite! I received it exactly how the models wore it, it hadn't been altered with. The shipping was express, too! I will definitely be purchasing more items from here again!

Date of experience: January 8, 2019
Illinois
1 review
2 helpful votes
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Winter clothes
January 9, 2019

Saw this on Instagram and wanted to buy clothes for Winter. Loved the product and color range! The quality is truly amazing!

Date of experience: January 8, 2019
Texas
1 review
2 helpful votes
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Fast website
January 9, 2019

Their website is simple and easy to access! Was able to find what I was looking for! Great website. Great job Fashion Nova!

Date of experience: January 8, 2019
New Jersey
1 review
2 helpful votes
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Happy customer
January 9, 2019

I was so excited when it came in the mail, it fits nicely, and is very pretty. The color's nice and vibrant! Thanks Fashionnova!

Date of experience: January 8, 2019
Texas
1 review
2 helpful votes
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Excited for summer
January 9, 2019

This is the first swimwear I've purchased online that has fit perfectly and was true to size. The materials feel of such high quality! And shipping was fast! Will definitely be purchasing again.

Date of experience: January 8, 2019
Florida
1 review
2 helpful votes
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Swoon worthy
January 9, 2019

Once these heels caught my eye, I couldn't let it go. I kept revisiting the website... thinking it was too expensive, probably a bit edgy but may have problem if you wanted to wear it for so long. But the color looked yummy!

Date of experience: January 8, 2019
Virginia
1 review
2 helpful votes
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Lovely but large
January 9, 2019

As other reviewers have noted, got a pretty ruched top. I really love the design. However, it is too big for my frame. For reference I am barely 5'1" and about 105 lbs. I ordered my usual small.

Date of experience: January 8, 2019
Pennsylvania
1 review
0 helpful votes
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The best
January 8, 2019

This shop has the best items for me. The items seemed personalized. Fits my curves so well, I'm loving it. The ease of transaction makes me want to add more to the bag. The delivery is fast, too.

Date of experience: January 8, 2019
Texas
1 review
2 helpful votes
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Super fast
January 8, 2019

FN's got super fast delivery system. The transactions are so easy to process and the items are so wonderfully made. I love everything they have to offer. This brand is one of a kind.

Date of experience: January 8, 2019
New York
1 review
2 helpful votes
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Diverse choices
January 8, 2019

The diversity of choices to choose from in Fashion Nova is just mind blowing. I love how this brand has got the sizes for all. The models on their website also represents women and men in all walks of life and sizes. The on time delivery is impressive, too.

Date of experience: January 8, 2019
California
1 review
1 helpful vote
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Celebrated
January 8, 2019

No wonder fashionnova is a celebrated brand, I've had experiences to match as to why. Wow. Just wow. Amazing items and fast delivery. And for very appropriate price range. I'm so glad my sister recommended this shop.

Date of experience: January 8, 2019
New York
1 review
1 helpful vote
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Faithful
January 8, 2019

Ever since I discovered fashionnova, I have stayed faithful to their products. How could I not when they've got all I need from tops to boots. I've ordered two more pair of jeans two days ago. I'll be getting them today, can't wait!

Date of experience: January 7, 2019
California
1 review
1 helpful vote
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Committed
January 8, 2019

I am committed to this brand every piece seems to be well thought of and are products of long, hard commitment. The pieces seem to be tailored specifically for my fittings. I love how FN had such a wide stock range of their collection.

Date of experience: January 7, 2019
New York
1 review
1 helpful vote
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Going forward
January 8, 2019

I just had a very positive shopping experience with fashion nova a month ago. I'm so going forward with this brand. The jeans are my favorite. I wore the pair I ordered last week earlier today and I loved it.

Date of experience: January 7, 2019
Arkansas
1 review
1 helpful vote
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Stress free
January 8, 2019

The system and the processes to follow in this site is so convenient and stress-free that's why I'm always lured to add more items to bag. Great service, easy transactions, quality items. Love this shop!

Date of experience: January 7, 2019
Florida
1 review
1 helpful vote
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Gets me
January 8, 2019

This brand just really gets me. Their designs on hats, tops, and bottoms fit my personality so well. I can always find something that appeals to me I'm an online shopper in FN for months now and I'm really happy I found FN.

Date of experience: January 7, 2019
Texas
1 review
1 helpful vote
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Just the same
January 8, 2019

Fashion Nova's services has been consistent since day one. The delivery is just the same as always, on time. The dresses are my personal fave. Just the right length for me and they're very fit to my figure, giving me that extra confidence I need.

Date of experience: January 7, 2019
New Jersey
1 review
1 helpful vote
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Buying from fashion nova is a a step you can't ever take back. It's addicting and very enjoyable! The items are to die for high quality and very classy. The delivery is prompt and the items are so neatly arranged. Received my 3rd purchase today and I loved it!

Date of experience: January 7, 2019