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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Every time fashionnova has new arrivals, I find myself ordering a lot. Like, I have a whole new wardrobe, every time. It's not my fault they all look so good.
Love the products. They have the best price and the fastest service. Love it cant wait to order my summer clothes soon.
I've bought clothes a couple of times from Fashion Nova and have been delighted with every item. But the range they stock is wide and I love the clothes. Good service too. I'd definitely recommend Fashion Nova and will continue to use them.
Only ordered a pair of socks and was so impressed with the delivery got a text and email with exact tracking details told me where I was in line for delivery very trustworthy
I would recommend this company to anyone. They have a great range of trendy clothes, and their service and efficiency is second to none. Their prices are also very competitive.
First time using this retailer was in december last year and it was fantastic. Receive me the goods quickly and in perfect condition. Would definitely recommend. Thanks!
Fashion Nova do exactly what they say they will do, which is not always the case nowadays Good service and good products.
Excellent selection so always come back to view when I am looking for something new to purchase. Items received quickly. Have contacted their staff on a couple of occasions for return or exchange queries and they are always friendly and try to help.
Fantastic website I am able to find lots of designer wear for my bestfriend at half the price than if she was in women's size good quality fantastic service great delivery needed to speak to someone re an order they were very helpful and supportive throughout the call great customer service.
Very good kept intouch with me by email even when I sent back for another size will definitely use again
Sent out straight away one was too short for my lad sent it back got it straight back no hassle. Top class!
A very good selection of branded fashion clothes (which normally I struggle to find) at good prices and very fast free delivery. Will definitely be using this company again.
Once again we have received excellent service from FN. It's now our 'go-to' website when looking for clothes for my duaghter. We really appreciated the 10% discount voucher that arrived while we were debating whether to buy a jacket, it made our minds up for us! Delivery was very fast and we appreciated the updates. We won't hesitate to continue to use this site.
The company was very helpful I had a problem logging so the company communicated with me via connect of my choice in this case over Facebook and help me till the problem was solved.
It's very Easy to order from Fashionnova. Their delivery service is excellent, they even sent a photo to my phone of the safe place the parcel had been left!
This is a great site. I found more choice on this site than I had found anywhere else. The products arrived the following day, packaged well. I would not hesitate to use this site again. Very happy with the overall service
Fashion Nova they are very helpful and friendly service. Reliable company with quality clothing provided excellent service would use again
I have used fashionnova a lot since my first order 1 year ago and have always been pleased, I have recommended them to lots of friends who are wanting nice clothes
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

