Fashion Nova
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From the business
Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
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Fashion Nova Reviews Summary
The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Fashion Nova's sport bras don't just look cute. They also do what they're made for. They provide great support. My boobs don't hurt or look distracting when I do exercises like jumping ropes anymore. I made sure to buy a lot of those.
I have ordered from FN and will definitely keep shopping here in the future. I have nothing to worry about anyway. If I ever have different tastes or if I ever change dress sizes in the future, I can rest assured that FN will always have something for me.
I ordered 2 jackets, 3 pairs of jeans and 5 blouses. It seems that fashionnova is really thorough. I got all of themnothing added, nothing missing. I don't think I really need to check anymore.
Whenever my friends need something, I recommend them to go shop at Fashion NOVA. It's a really safe recommendation to make to friends because the service is reliable, the price is afforable, and everything looks great.
I feel like a totally different person when I put on fashion nova clothes. They're just so fresh and stylish that my confidence really shoots up. Of course, it automatically increases my appeal. Fashion and confidence makes gorgeous.
I feel like a totally different person when I put on fashion nova clothes. They're just so fresh and stylish that my confidence really shoots up. Of course, it automatically increases my appeal. Fashion and confidence makes gorgeous.
I bought a really cute charm bracelet from Fashion Nova and I was worried about it because it looks so precious. I was worried that one drop would be enough to destroy it. It turns out I was wrong because it lived through a few drops so far and a tug of war between me and a small child.
I feel like fashion nova really gets it. The only way to survive as a company is to make sure your shoppers are loyal. They surely have mine due to all the timely deliveries and the quality items and the reliable customer service.
I ordered an item with a promised one day shipping. I tried to lower my expectations, but I felt really excited when it came. One day shipping is real!
I ordered a jacket first then a week later I ordered a skirt. I got them both at the time promised. They don't conveniently forget that you ordered another item.
I paid upfront immediately when I order from fashion nova and they've always made sure they hold up their end of the deal.
I worried a lot when I ordered during the holidays. But FN came through for me even though it must have been difficult to handle a lot of orders.
Fashion Nova has the best stuff! They have a lot of different styles to choose from and they all have quality material.
I'm really loving that FN sells boyfriend hoodies. Guys shouldn't get all the good stuff to themselves.
I love Fashion Nova's Stole your boyfriend's oversized hoodies. Now I actually don't need to dig through his closet.
I feel like a winner already when I wear fashion nova's black/gold lounge set for my track and field training.
Fashion Nova's clothing is well made. The blue mini zip up skirt I ordered always zips up nicely. Great job!
Fashion Nova is all cool & nice until your package gets delayed, you need to return something, or you're trying to contact them. Customer service is HORRIBLE! No exaggeration. I had an order that was delayed like twice. I bought two birthday outfits early enough but did not get them on time because of the delays. I contacted them to see how I can return the item when it got here. It took me forever to get a hold of them. It got to the point where I had to call them as soon as they opened, and even then, I would be place on hold for a good thirty minutes. THIS makes NO sense at all. If I didn't call within the first hour or two, I would go to voicemail... even when they were open... After I got a hold of them they told me I could just "return the package back to its sender". I did this and y'all... two months passed... three months passed and I still did not get any refund for my items. I talked to a store representative to get my full refund instead of store credit and they said it was okay because I had no control over my delayed order. It took three months for them to send me back my money. And although they even promised the shipping money back too because I did pay fast shipping, they never sent it. I talked to MULTIPLE people that said they placed an order for me to get my full refund... They were all unprofessional and sounded so unsure & hesitant. The first did nothing, the second said he would do so but the third told me that person just gave me store credit which is not what I was promised. The third person hung up on me, and the fourth finally gave me a refund but promised that the shipping money would be back in my account within the week but that didn't happen. I just stopped contacting them after that. I gave up. For an order that was late on their part, an order that I sent back unopened, it took forever to just send me a full refund. Last time I will be shopping here. Getting my money back shouldn't have taken litterally 3 months!
I had to dance in the leather skirt I got from fashion nova. Relieved it didn't rip or anything. Great material.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members