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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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New York
1 review
2 helpful votes
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Ruffle top
February 14, 2019

I love how the ruffle tops were made. Fashion NOVA likes to make sure that every inch of their product is of good quality. The ruffles have good threads on them and they won't get loose easily. The ruffles are also made strategically and it has worked really well on me because it distracts the other person from my flat chest.

Date of experience: February 13, 2019
California
1 review
2 helpful votes
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Professional top
February 14, 2019

I bought a few professional tops from fashionnova because they all look professional but cute and it gives people a feeling that you're approachable. I didn't want to stick to my dull, grey office clothes anymore.

Date of experience: February 13, 2019
Florida
1 review
2 helpful votes
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One-shoulder sweater
February 14, 2019

Fashion Nova has a great way with style. Typically, sweaters should cover your whole torso because that's just what sweaters do. This lavender sweater I got was a one-shoulder sweater and it's just as warm as a normal sweater except it looks sexier and edgier. The exposed arm can be convenient to neutralized the heat when it gets too hot.

Date of experience: February 13, 2019
New York
1 review
3 helpful votes
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Elegance
February 14, 2019

I normally don't look as elegant as I did when I put on Fashion Nova's red dress that had a long slit at the side. I look like a proper lady for the first time in my life and I really like the change I saw in myself when I wore it. It's like discovering a new side of me. Just because of a dress.

Date of experience: February 13, 2019
New York
1 review
2 helpful votes
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Vivid colors
February 14, 2019

Whatever you see online in the fashionnova website, will really look the same in real life. The colors would be just as vivid, just as festive. You're never scammed with fading colors or receiving the cheap-version of the item.

Date of experience: February 13, 2019
New York
1 review
2 helpful votes
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Rose sweater
February 14, 2019

The sweater I ordered from fashion nova is absolutely beautiful. It was in this cute rose/berry color and it made me look great even when I'm all covered up. What little skin is exposed is enhanced because of the color.

Date of experience: February 13, 2019
North Carolina
1 review
2 helpful votes
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Trusted
February 14, 2019

I have a bad habit of ordering clothes when the event that I'm going to wear them for is just a few days away. I always trust that FN's delivery service would arrive on time. So far my trust hasn't been broken.

Date of experience: February 13, 2019
Colorado
1 review
2 helpful votes
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Package care
February 14, 2019

I noticed that all my orders from Fashion NOVA are packed carefully. The delivery guys don't just shove it anywhere in their vehicle. My orders are always properly folded and there's no damage or dirt on them ever.

Date of experience: February 13, 2019
Massachusetts
1 review
2 helpful votes
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Ivory mini dress
February 14, 2019

The ivory mini dress from Fashion Nova fits perfectly on my figure and it's color is literal ivory. Delivery service must have handled it well because the Ivory is as pure as I've seen it online. No dirt or discoloration.

Date of experience: February 13, 2019
California
1 review
2 helpful votes
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White boots
February 14, 2019

I fell in love immediately with the white boots I saw on fashionnova. I ordered it right away. I'm confident I won't be disappointed when it gets here because every fashionnova shopper I know tells me they have great products.

Date of experience: February 13, 2019
California
1 review
2 helpful votes
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Unbothered heels
February 14, 2019

The unbothered black heels from fashion nova is both fashionable and functional. The thick heels and thick soles make it very durable and less accident-prone. I could walk around in it all day and the heels wouldn't tire me out. It makes my feet look great, too.

Date of experience: February 13, 2019
Texas
1 review
2 helpful votes
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No confusion
February 14, 2019

Fashion Nova really gets my deliveries right. I always get the right size, the right color, and there's never a missing item. I appreciate this because I've gone through this sort of thing before with other sops, but so far, none with Fashion Nova.

Date of experience: February 13, 2019
Wisconsin
1 review
2 helpful votes
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Cake dress
February 14, 2019

I bought fashion nova's cake dress for my birthday because it gave off a festive feeling. The colors on it were vivid, the ruffles are cute, and the layers aren't awkward to look at. Though I look like my cake, I look incredibly sexy.

Date of experience: February 13, 2019
Florida
1 review
2 helpful votes
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Maxi dress
February 13, 2019

The maxi dress from Fashion Nova has me feeling like a goddess. It's both modest and sexy. The fit is perfect and my cleavage looks great but not in a slutty way. I love how it balances modesty and sexiness.

Date of experience: February 13, 2019
California
1 review
0 helpful votes
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Fishnet
February 13, 2019

Wearing fishnets are always sexy. The fishnets at fashion nova have solid material. They stretch enough to you could put it over your legs comfortably, but they're tough enough to withstand overstretching whether accidental or intentional.

Date of experience: February 12, 2019
California
1 review
2 helpful votes
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Butt lifter
February 13, 2019

FN's butt lifter booty shorts are a big help. I usually feel really self-conscious about my rear area because people usually point out that I have no $#*! whatsoever. FN's butt lifters not only gave me a booty, it gave me a perky, spankable one.

Date of experience: February 12, 2019
Ohio
1 review
2 helpful votes
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Timeliness
February 13, 2019

Fashion nova deserves five stars with their timeliness alone, to be honest. Not a lot of online shops nowadays actually deliver when they said they would. I hate all the waiting I had to do and I appreciate how I don't wait at all for my fashion nova products.

Date of experience: February 12, 2019
New York
1 review
2 helpful votes
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Delivery time
February 13, 2019

I love FN's delivery service. There's nothing worse than seeing something you absolutely want online and then wait for it for FOREVER. I get my orders on time, which is no longer than a few days. When I get especially impatient, I pay extra for next day delivery and I really do get them the next day.

Date of experience: February 12, 2019
California
1 review
2 helpful votes
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Thigh highs
February 13, 2019

I saw that fashion nova's thigh high stockings can be really sexy so I tried it out for myself. Wearing them gives a sexy edge to my whole outfit. It makes me look confidently sexy. It doesn't form holes easily so I can wear them for as long as I'd like.

Date of experience: February 12, 2019
California
1 review
2 helpful votes
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Lace chemise
February 13, 2019

The lace chemise from Fashion Nova's lingerie section has a dominatrix feel to it so I ordered it. I feel like a whole new person in them. I feel more confident in my own skin and this newfound confidence really helps my sex life. It's also pretty tough that it doesn't seem to be a one-time use thing.

Date of experience: February 12, 2019