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Fashion Nova

fashionnova.com
general, casual, evening & party, swimwear men, womenAge 19-25, 26-45
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From the business

Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.


Clothing item from Fashion NovaFashion apparel by Fashion NovaMerchandise from Fashion Nova clothing lineFashion Nova fashion product

Business Highlights

General

Year Founded: 2006
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $76

Returns

Return Policy: free
Return Instructions: products must be unworn, unwashed, and have original tags attached and returned in their original packaging. does not provide cash refunds
Restocking Fees: no

Sustainability

Sustainability Score: We avoid
Recycling Program: no

Product

Style: general, casual, evening & party, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (S, M, L, XL, XXL, XXXL, 2X, 3X), Women's (2XS, XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: email
Support Email: [email protected]

Payment Options

Payment Methods: card payments, PayPal, financing, Google Pay, Apple Pay, Amazon Pay
Buy Now Pay Later: Zip Pay, Afterpay, Klarna

How would you rate Fashion Nova?
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Fashion Nova Reviews Summary

The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
872
value
805
shipping
860
returns
790
quality
778
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Tennessee
1 review
1 helpful vote
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No loss
February 22, 2019

When you shop online, you invest your time, money and effort into getting this one outfit that's just so worth it. With fashion nova, you don't lose anything. You get what you worked for the right size, the right color, undamaged, and on time.

Date of experience: February 22, 2019
Connecticut
1 review
1 helpful vote
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Hot mama
February 22, 2019

I appreciate how there's a hot mama section at Fashion Nova. Pregnant women are stressed and haggard enough, we deserve to look good in the midst of this very special but very tiring part of our lives.

Date of experience: February 22, 2019
Texas
1 review
1 helpful vote
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Coming soon
February 22, 2019

The coming soon section has me waiting almost impatiently for all the new in coming awesome products fashionnova has in store. Just when you think you've seen the best of fashion, here comes more from fashionnova.

Date of experience: February 22, 2019
Colorado
1 review
1 helpful vote
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Stay in
February 22, 2019

FN's lace teddies really gives a powerful sexy effect. With that came the confidence in me to wear it boldly. It really had me and my partner staying in on Valentine's.

Date of experience: February 22, 2019
Texas
1 review
2 helpful votes
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Simple site
February 22, 2019

I like how fashionnova's site is easy to follow. I find that all the necessary info is already displayed without looking crowded. The site is also well organized so I don't have to look hard to find what I need.

Date of experience: February 22, 2019
Texas
1 review
2 helpful votes
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Profit
February 22, 2019

Who really profits when you buy from fashionnova? If you think about it, you don't lose. You get a quality material that you could probably keep for years yet it would still look as good as the day you received it. It makes you look amazing and you could probably hand it down to younger siblings.

Date of experience: February 22, 2019
Maryland
1 review
1 helpful vote
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Active sports bra
February 22, 2019

Just wearing Fashion Nova's sports bra counts as a proper top. Not only is the design great, but it's supportive to women who do intense workouts. You can workout without your breasts bothering your momentum.

Date of experience: February 22, 2019
Massachusetts
1 review
1 helpful vote
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Mauve jumpsuit
February 22, 2019

Aside from the gorgeous color, I love Fashion nova's mauve jumpsuit because it hugs my body but there are places where it's loose so it's also breezy. It's just so comfortable to wear and it doesn't restrict your movements.

Date of experience: February 22, 2019
New Jersey
1 review
1 helpful vote
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Must match
February 22, 2019

If you buy a top from fashion nova, I advise you buy a bottom from fashion nova to match it. Otherwise, the contrast in quality with other brands is just too obvious and it gives off an awkward impression. There's just such a huge gap in quality with other brands.

Date of experience: February 22, 2019
California
1 review
2 helpful votes
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Track
February 22, 2019

The tracking number works and I have no problems with my orders. This is a good sign in that it means you're actually getting the product instead of just getting scammed.

Date of experience: February 22, 2019
Minnesota
1 review
1 helpful vote
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Express delivery
February 22, 2019

Fashion Nova has really fast delivery. I paid a bit extra for next day shipping and it was definitely there the next day. The money is worth the early shipping and Fashion nova can really follow through.

Date of experience: February 22, 2019
Ohio
1 review
2 helpful votes
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Excellent service
February 22, 2019

The customer service at fashionnova is nothing short of excellent. They accommodate you without making you wait too long and they guide you properly. They're not half-hearted in efforts to assist customers.

Date of experience: February 22, 2019
New York
1 review
2 helpful votes
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Size guide accuracy
February 22, 2019

FN's size guide is scary accurate. I never feel like any of the things I ordered are too tight, too small, or too loose. They're all perfect for me. FN can map out the comfortable fit for you.

Date of experience: February 22, 2019
Georgia
1 review
2 helpful votes
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Affordable style
February 22, 2019

High fashion has never been this easy to reach until now, thanks to fashion nova. I only work part time at small diner and even I could afford the kind of thing Kylie Jenner wears. Being poor doesn't necessarily equal to shabby.

Date of experience: February 22, 2019
Rhode Island
1 review
2 helpful votes
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Consistent
February 22, 2019

When I first ordered from fashionnova, my delivery arrived within a few days. I've been a loyal shopper for months now and all my deliveries arrive on time. Fashionnova's fast delivery wasn't a one time thing. They're consistent in their fast delivery.

Date of experience: February 22, 2019
Florida
1 review
2 helpful votes
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Brilliant service
February 22, 2019

Brilliant service, the t shirt was a little on the small side so I ordered the bigger one and sent the small one back for a refund as we wanted the tshirt quickly. Used the online chat to talk about returning the product which was great and the refund was processed very quickly. Really pleased I found this site and will definitely use again.

Date of experience: February 21, 2019
Maryland
1 review
2 helpful votes
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Easy to order
February 22, 2019

Easy to order and dont have to necessarily create an account in order to proceed with your purchase. Fast and efficient delivery service. All clothes are great quality and wash very well. Love this shop.

Date of experience: February 21, 2019
New Jersey
1 review
2 helpful votes
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Overall service
February 22, 2019

Great service, delivery and returns very quick/simple. Sizing issue simply resolved by phoning up and getting exact measurements. Overall very efficient business and handles all matters very professionally.

Date of experience: February 21, 2019
Missouri
1 review
2 helpful votes
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I love these clothes and they are always delivered promptly. Some are s little pricey but good value when you see how much the adult versions of some of these brands cost.

Date of experience: February 21, 2019
Wisconsin
1 review
2 helpful votes
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Boys Washed Denim Jeans
February 22, 2019

Easy to order from the website so much so my 18 year old grandson orders himself. I will buy from Fashionnova again, excellent service..

Date of experience: February 21, 2019