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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Fashion Nova had a bunch of really great sweaters on sale that I just helped myself to. I ended up buying a lot and I have no regrets whatsoever. Every sweater I bought feels so warm and fuzzy and I would be willing to have more of that.
It's the fit that's really the key to pulling of a certain outfit. If it's not good at he right places, the outfit won't work the way it's intended to. Thank God FN has that really helpful size guide.
Fashion nova's size chart is really effective. I make sure to use it properly every time so I don't have any problems with any of my orders. From tops, to bottoms, to shoes, everything fits me comfortably.
The response from fashionnova's customer service is pretty quick despite the fact that I sort of expected them to be slower sine they must have a lot of queries and concerns form other customers.
FN has great customer service. They're always able to assist me well and I don't have to wait a long time just to get a response. They're also very reliable and they can explain policies to you.
Fashion Nova's delivery service is top notch. They're always able to deliver on time and nothing would be missing or damaged. Since it's possible to always deliver on time, how come other shops don't do it? Tsk tsk.
I've had the best sleep whenever I wear the pajama set bought from Fashion Nova. It just feels so soft and warm around my body like I'm being cuddled to sleep.
A good fit is essential but hard to fulfill since the hundreds of online shoppers would have a huge size range. Fashion Nova found a way to solve his and has implemented a very accurate size guide for shoppers. It's a smart move from FN.
I put on my orders the moment they arrived. They fit me well. I always do a second test on new clothes. I would sit down and see if I get uncomfortable or if my belly fat would start spilling out. They didn't. All my orders fit me comfortably.
I wanted a quick delivery so I paid the extra fee for next day delivery. My package had magically arrived the next day. I'm really impressed with fashion nova's delivery service.
I don't have to record delivery times from other online shops so I can make a good comparison with fashionnova's delivery service, because it's so obvious. Fashion nova is clearly first place in deliveries. They always get you your orders on time.
The little white lies top from FN has a very cute style. It's sort of long-sleeved and rather loose and ribbony in front. It's elegant and sexy, especially the mauve colored one.
I should have bought at least two more high-waisted jeans from fashionnova. I wore the one I bought almost every other day because they hide my bellyfat so well and my waist looks so slim in them. I try to choose tops that go well with it just so I could wear it.
I bought fashionnova's pumps from the glass collection section. They're so solid and it shows off my feet. The pumps make my feet look cute and they give off a magical feeling because they're transparent.
I've been looking forward to go to work more now since I started wearing fashion nova items to work. I love how my coworkers were all mindblown by my choice of outfits. It's like they thought it was illegal to look cute in the office, it's funny.
Fashionnova's delivery service is something other shops should follow. They're consistently on time and there's no damage or dirt on any of my packages, and there were no incidents of missing or mistaken items.
My wallet is happier now that I've started shopping at FN. I'm a happier, more satisfied shopper, yet I don't have to shop as much anymore. The clothes have quality material so I don't have to buy new ones every so often because they wouldn't look old or worn out easily.
The wear to work section at Fashion Nova has given me a lot of fun styles to choose from for my workplace outfit. I'm sick of my dull, professional outfits and I've been dying for more fashion in the workplace. The clothes are perfect and they don't violate my workplace's rules.
Fashion Nova's eyebags treatment has done wonders for me. I've been staying up late working on my thesis so the baggage under my eyes have been extra heavy. Now they don't look so bad, they're hardly noticeable. They'd be completely gone if I keep this up.
Thanks to fashion nova's scrubs section, I have a lot of fashionable scrubs to choose from. I always thought that the scrubs were a bad part of my day at work, because the ones I got from the mall are so not my size and there were limited designs to choose from. Now I like the way I look when I work and I cannot stop stealing glances from reflective surfaces.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

