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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I was pretty clueless about fashion until I started shopping at fashionnova. I just wore the clothes they had and suddenly I'm branded as a fashionista. I eventually became fashion savvy the more I explored the site.
Fashion Nova's liquid lipstick is the best. For girls who always has to use lip balm or petroleum jelly before applying lipstick, this is best for you. They're also really even on your lips.
FN's size chart sure is something. It's almost like sorcery. The fit of all my orders is scary accurate. It's just right for me and I don't feel any discomfort when I move around.
The delivery service of this online shop is impressive. They're consistently on time and they do proper protocols like updates and package care. I have not experienced any delays, but if they ever had any it wouldn't be as bad as other shops. Fashionnova has the best delivery service.
Fashion Nova always replies back to all of my concerns and they always make sure I have nothing more to ask them and that I'm satisfied with their answers. It's quality service.
I am so excited for prom. I'm a nominee for prom queen and thanks to fashionnova, I'm gonna win this thing. Their ready for my close up' prom dress is just what I was looking for.
FN always manages to give me my orders in my size. It's always an accurate fit whether I buy tops, jeans, or shoes. That size guide they have is very effective.
I'm not exactly flat-assed but I have huge boobs and I wanted my $#*! to match to have this nice balance. Fashion nova's buttlifters were just right for me and they don't feel like they're squeezing the life out of my butt.
My dress came damaged from Fashion Nova the zipper was broke. Since I was out of town, I didn't open my package until a week after it was delivered. I emailed fashion nova and they told we they couldn't help me because it was past two days since it was deliverered. This place is a scam. I cannot believe that I have a broken dress that I can't even return or exchange. Horrible customer service.
I was sent an incorrect clothing item that was completely different than what I actually ordered. I ordered a black kimono in a size small and I received a large maroon cheap looking bandage dress. I sent it back right away but never received a credit (as they don't give refunds) But they said they would not give me credit because I did not let them know before I sent the package back. Mind you, I had to pay for return shipping as well. So now I paid for something I never received and I paid for $16 return shipping all because of their mistake.
I ordered some pants and blazers online returned them and they told me I can only get store credit. I originally paid for the items through paypal now I can not get any of the money i spent back because they only send gift cards -.-. BEWARE!
The sequin dress I ordered from fashionnova will definitely have me be the talk of the whole party. Nobody really does sequin dresses, but I'm feeling pretty confident in this one.
Size really matters when buying from a fashion store. Nobody really expects to get a perfect fit when shopping online, but fashion nova has always managed to get me the perfect size.
The pricing on fashionnova outfits are cheap when you consider the high quality and gorgeous designs. These clothes can really last and will endure in washing machines. The effect you would have on others is also priceless.
The shapewear fashion nova sells is pretty impressive. They have everything for every insecurity. In my case, I so needed the bodysuit. The overall slimming effect is just what I wanted.
Fashion nova is selling face masks alongside makeup products and I think it's genius because every girl should be able to put makeup on without worrying that it would eventually dry their skin in the long run.
The prices at fashionnova are really affordable. They also have this last chance section where there are tons of pretty outfits that are highly discounted. It's a huge steal.
Fashion Nova has finally sorted their dresses and whatever was prom worthy were out in the prom collection. The selections are all beautiful and flattering, I bet any girl who shops here would have a good chance at being prom queen, or as best dressed.
Fashion Nova has been able to get their customers' size accurately due to their very effective size guide. I bet there are way less inconveniences for both the shop and the clients due to this.
Lashes are extremely important. They're like the cherry on top of your make up. Fashion nova has great lashes and glue that really sticks without irritating or hurting your skin.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

