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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I immediately placed my order the moment I set eyes on fashion nova's gold mini dress. It's elegant, sexy, and it really catches the eye.
I am a plus size woman and I'm glad to be included and recognized by fashionnova. Fashion is for everyone, no matter what size. They also make sure the clothes are just as good as the ones for the skinny people.
This new blouse I bought from fashion nova has the most appropriate name, "can't hold me back". It really makes me look sexy and powerful in that blouse.
You can be street smart with your money if you opt to shop at Fashion Nova for your wardrobe. They last a long time and they never go out of style.
I like wearing pastels and I am glad fashionnova put together a whole pastel collection so I have an immediate go-to when I visit the site. Pastels are elegant and cute and very lady-like.
It feels like fashionnova knows my exact size because every time I order, the clothes always fit right. Their size guide is amazing and very effective.
The blue biker short set from FN's wear to work collection has really caught on in my workplace. I wore it last week and today I saw two co-workers wearing the same thing in just a different color. I love spreading the love for fashion.
I always feel like my money is in good hands because I'm sure that fashionnova is not scamming me for my money. I am assured that my clothes will arrive, and I am receiving the best of their services.
I feel so sweet in the sweet escape selections I'm wearing. The colors are vibrant and I look so full of life. It feels like I'm a rainbow in a cloudy crowd. I like standing out in the crowd in these sweet clothes.
I ordered a top in the beginning of July. It got stuck at customs and it took a month for it to actually arrive, and when it did, I was required to pay extra money to receive it. I declined and asked for the package to be returned to the sender. The package was eventually lost in the mail, i was waiting for like 2 months and I saw there was no information on its whereabouts. I contacted fashion nova and we started an inquiry, during which I was promised a full refund since I couldn't order anything from their website without having to pay more money to get it. I was issued a gift card with the amount, which I asked to turn into a full refund. The refund was only partial, as the initial payment was also done by using a gift card. It took me 3 months to realize that, because each time I contacted their customer service, I was answered by 'copy paste' replies, such as 'it may take 7-10 business days for the refund to appear in your bank statement'. Only after a few attempts to explain what happened, they eventually said that because the refund is made to original form of payment, most of the money was returned to an older gift card I used. When I tried to explain that the old gift card is still disabled, I was met once again with a person impersonating a robot, as the copy paste replies resumed. I literally have up after 5 months of trying to get my money back. They still owe me $35. Each time I tried to reach them via phone, I was put on hold for 20-25 minutes and then the call disconnected. Do yourselves a favor and stay away from them. You can get better clothing without this headache!
I always feel comfortable in whatever I order from Fashion NOVA, whether it be a tight-fitting dress, booty shorts, or high-heels. I appreciate their size guide for making sure of fitting because there are no fitting rooms in an online shop.
The high-waisted flare I bought from fashionnova is a huge hit in the company. I look like such a lady boss and I look so put-together because I still manage to look chic while working away like a slave.
Fashion Nova prices are merciful. These high-fashion clothes are a blessing without the heavy consequences of spending a lot of money. I got so much out of the little money I could save for clothes.
Everything I buy from fashionnova always comes in my size thanks to fashionnova's quality size guide. It feels good to get something that's your size and you don't feel the need to do adjustments.
My husband didn't think so at first, but in the long run, buying fashion nova items save you money because you are buying things that lasts for years.
The ruffle romper shows and hides the right amount of skin. It shows enough to make you look sexy and hides enough of my fat to make sure I absolutely look sexy
I bought a new pantsuit for work and I really like the color I bought it in blush. I feel like I'm the only blooming flower in the office because I'm surrounded by a lot of dull-colored pantsuits. I promise to make this a trend.
Fashionnova already has great affordable prices and yet they have discounts every now and then. They have spin to wins and a pop up would occasionally occur to inform of a 20% discount. It's a good way to save money.
Fashion Nova's sweet escape collection is colorful and I love it because it's perfect for days when I'm feeling especially happy or girly. I feel sweet when I wear those clothes.
I have no worries at all whenever I order from fashionnova, no matter what type of clothing I order. I can trust that their size guide would make sure it fits me right.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

