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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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The heels I ordered from Fashion nova were a very good it on me. I walk comfortably in them without tensing up or getting pinched. Fashion nova's size guide is pretty good.
The collagen eye patch has really helped to keep me looking fresh in the midst of finals exams. You can hardly tell that I only get sleep about two hours every day.
My boyfriend has a hard time shopping clothes for himself, mostly because he is very picky when it comes to clothes. I introduced him to fashion nova and he says he likes a lot of their men's collection items.
The cornelia wrap coat from fashionnova's outdoor collection is an elegant, lady-like coat that keeps you looking stylish while keeping you warm.
Fashionnova's delivery service has excellent timing. They never take their time in delivering and instead you could feel that they try their hardest to get you your orders as fast as they possibly can.
My problem area is definitely the waist. My arms and thighs are small enough and I could be considered slender if only my waist would cooperate. Thankfully, FashionNova's waist shaping brief exists.
Ordered a few times from this company. It's a hit or miss. Ordered some items and never got it. Had to dispute with CC company. Ordered items on another purchase, received them, but had to return 99% of them. Have not received any store credits after 5 weeks. Had to dispute this with CC company as well. Will not bother shopping here anymore.
It's easy to get discounts in Fashion Nova. It's even easier to process it. I don't have to argue with customer service to get my items discounted.
Fashionnova's volcanic ash mask does deep cleansing of your pores and leaves your face looking brighter and feeling softer. I always apply this daily.
FashionNova's size guide is quite the helpful tool. All my dresses fit me perfectly. The shoes I ordered were perfect for my feet, too.
The kabuki brush set is full of high quality brushes that won't have "hairfall" no matter how long you use it. The way they are shaped individually also helps in getting makeup done perfectly.
To me, fashion is everything. First impressions of a person includes the judging of what they wear. I believe that you have to look good for people to even give you a chance to know you better. I always get good responses when I wear fashionnova clothes.
The Ana suede belted jacket I ordered from Fashion Nova is such a great piece of clothing. I get compliments every time I wear it. Sometimes I pray for colder weather so I could wear it.
Delivery service is great. I can't ask for anything better. My items are complete and unscathed when I receive them, and I never get delays.
I bought enough butt lifter shorts from fashion nova so I can wear one everyday. The additional booty boost has also boosted my self-confidence and I am happy with what I see when I look at it.
Transacting with fashionnova is such a breeze. I never get inconveniences like my money was never received and stuff like that. I also like how I always get what I paid for.
I used to have a very hard time trying to hide the blemishes on my face until I discovered Fashion Nova's concealer. It's so easy to apply and you can trust it to keep hidden whatever it is your hiding.
It's very relieving to find that the dress I ordered from fashionnova is definitely my size. I underestimated the size guide, and now I'm very thankful that it exists.
I tried on FashionNova's derma masks because of the great reviews on them before. I have to say that my favorite so far is the multi vita brightening mask, because it make my skin look like a doll's.
As a fashion lover, I am so grateful to fashion nova for having such an awesome online shop. I love browsing the clothes in here and I love how easy getting fashionable clothes is thanks to fashion nova.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

