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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Yesterday marked my seventh order and I'm not going to stop there. I get new items I lvoe every time I visit FN website. The colors are ever changing with the new additions and the styles get better and better.
The knitted sweaters I bought from fashion nova last week really hit home. They looked like my granny's work when I was young. I don't know how fashion nova does it, but I'm liking this shop even more everyday.
Fashion Nova's delivery system is very swift with their services. The transactions takes so light effort from me to finish, too. The more I order from this shop, the more I grew confident that I'm served the best service I deserve.
I got mypackage earlier today, thanks Fashion Nova. My 2 piece sunsuit looks fabulous and my glass slippers are have comfortable soles. I like them a lot.
FN's black crop joggers are good for early morning exercises. The delivery was fast and my orders were processed so easily. I get amazed everytime. I hope you keep at it, FN.
For a gym goer like I am, Fashion Nova's variety sport shorts are must haves. They're soft and warm when worn. They're stretchable, too. Just the right material and length for workouts.
You don't help your customer. You seem to rub fr us. It's not far. My ordered was never delivered. The camera outside my house is proof that it was never delivered so why does the status say that it was. Shame on you all scamming people like that. I will get to the bottom of this
Could anything be more chic and edgy than a mesh short from fashionnova? I don't think so. Or maybe I just love it too much. I got three pairs in three different shades and I'm looking forward to new variants.
Very prompt delivery and well packed boxes, as expected from this shop. I just want to say that I loved my neon lime belted dress from last week. It suits me real nice. Shapes my figure perfectly, I'm crazy about it.
The black electra latex jumpsuit at fashionnova is so tempting to have. I have to rethink my priorities if I do, but it's just so good. I had it with me now anyway. Hah. I regret nothing.
FN's new bright side short set is so comfy and chic. I love how extra confident I get wearing it to gym. They're just my kind of sporty and sexy rolled in one. I got two pairs in yellow and black.
White blanched jeans are my thing now, after I purchased two pairs from FN last weekend. They fit me comfortably and I love how they how off my lean legs so well.
I received my box today and the items are insanely good. My brother loved the jeans I got him and my mom was so happy to try on the mustard skirt I got her. Thanks, fashion nova. I'll be back next week.
I just love dresses with flowers printed all over them. I'm glad fashionnova's got a lot of variety for it. They come in different colors, too. I had such a wonderful time shopping fashionnova.
FN keeps on sending such vivid, energetic vibe throught their products. They've got everything in black, white, mustard, pink, violet, you name them. The sizing chart is amazing, too. They've got pretty items for plus size women and men alike.
River flow yellow maxi dress at fashionnova was everything I wanted when I ordered it. I just got my package yesterday and I'm so happy with it. Thanks a lot, fashionnova. You never fail to deliver exactly what I need.
Plus size tees at fashion nova are so well thought off. As a plus-size myself, I appreciate that Fashion Nova provides a whole separate set of collections for us. The designs are very dynamic and versatile, too, and it's hard to come by something like that everyday.
The big notorious tunic short sleeves top I got from FN last weekend was so cool. The design was everything and the cloth was so soft when worn. They got delivered in no time, too.
Fashion Nova's bogo free shoes are here for real. The animal prints on the sandals are so good in person. I regret not adding more pairs to my purchases last week.
Fashionnova items are pieces that would definitely last for a long time. It's a great deal of an investment in clothes. I never regretted every item I purchased from Fashionnova.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

