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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I have been a fashionnova fan ever since October of last year. My shopping experience was that good, I kept up my orders with fashionnova and they never disappointed me, not even once.
Prompt transactions and delivery. Fashion Nova's clothesline is just what I need in a day to day basis. I've never looked at any other online shop since I got stuch well right here.
I have saved much of my paycheck since FN. I get to buy what I need for such fair prices. And I don't need to buy a lot every now and then because their items don't get damaged too often.
I'm a fan of stretchable pants ever since I was young. I've lost 20 pounds over the year and my preference did not change. They're my comfort clothes and FN's got a variety of them for me.
When you know it, you know it. I knew I found my go to shop when I learned about FN a month ago. I adore their services and their pieces are of high quality.
FN's oversized over alls are so comfy like my great old set of pajamas. They're very stylish, too. Comes with different catchy statements and patterns. I could wear it all day.
My bestfriend's party this weekend is themed "everything in red" and I've got nothing red in my wardrobe. I detest it that much, but she loves it. Gladly, FN's provided me with subtle shades of red I can go with. Thanks a lot.
Fashionnova is my newfound happiness. I get so relaxed when I visit the website and shop new apparels for myself. It's my kind of self healing. And I like it that my packages always come on time.
I've tried other online shops before I ended up in Fashion Nova. How different this shop is. The range of sizes and inventory is crazy. I love the art they put into the clothes they make. The services are good as well.
The dresses at fashionnova are the epitome of grace. They're carefully made and designed so beautifully. They're very soft and comfortable when worn, too. I love the texture, the material, the little attention to details.
I love FN's additional policy. What's that called? I guess that was the return policy where you have a chance to return unwanted or damaged items. Not that I have experienced a take back, but this policy is actually really nice.
This shop totally brings out the sass in me. The items are so easily mixed and matched with each other. They look and feel good. They're not overpriced, too.
Fashionnova don't sell substandard clothes, just quality items. And that's what I love about this shop. They're well oriented with their market and the services are satisfactory,
FN is the only one for m sister and I. We're not trading this for any other shop. They've got everything we want and in colors that we like. The delivery is super reliable as well.
I don't know what I would do without FN. I'm super thankful for your affordable get ups and summern and spring pieces. They're very cozy and trendy, too.
Amazing delivery services and ease of order and transactions. I love how everything is so well put together. They're customer-friendly and got a lot of deals and discounts everytime.
I find a lot of great and lovely finds in fashion nova. They've got almost everything in this shop. I love how they're so keen with the details of their clothe and that their staff online are so professional and friendly at the same time.
I'd like for Fashion Nova to have more collection expansions 'cause their stuff are just so good. It's top quality and very trendy. I'm always in the in with their collections. Love it, Fashion Nova.
I just availed free shipping today since my orders went over $ 75. It got me excited, cool stuff fashion nova! I'm looking forward to my package. I've been eyeing this shop for a week now ever since my sister suggested it.
Fashionnova silk pajamas feels so cozy and cool when worn. I love the texture so much and they don't actually get damaged that easily. They're affordable, too, for their quality.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

