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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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Fashionnova's attention to details with their products is highly commendable. I like their minimalistic designs the most. They've got a lot of these designs in their top and jean collection.
FN has such wonderful selections. I love their dresses and beauty products the most. I've owned a lot of pieces from this shop already and their beauty masks have improved my complexion in about two notches better,
The packages that I get from fashionnova have very easy seals on their boxes. It's easy to unwrap without damaging my actual items. The delivery system and transaction processes are very convenient as well.
The quality of items I got from this shop are really good. They've got scarves and a lot more to offer. Their footwear collection is a sight to see the most. They've got almost everything I could possibly think of.
I returned items long ago, I was not satisfied with your clothes, I still get emails. I don't want them. WHY is there NO unsubscribe button ON YOUR DAMN WEBSITE?! Ya'll are manipulating af. You say the "Unsubscribe" button is at the bottom of your emails. I literally sent you the image of an email you sent; THERE'S NO UNSUBSCRIBE BUTTON. Then you say I can unsubscribe with the manage link you send, but when I get there the only option I have is TO SUBSCRIBE. I blocked ya'll asses. Goodbye.
I wish I could do zero stars. The package of over $100 was delivered to another address and signed by a name I don't know. The customer service is horrible. They answer slow and are not taking responsibility. I'll never use this site AGAIN
This shop is such a trendsetter. They've got the fanciest designs for dresses, tops and bottoms in the market. Their fabric is cool to touch, too, and they don't wear out too often.
Fashion nova always comes to my rescue everytime I'm in fashion crisis. I don't really dress up that much, but when I do, I trust Fashion nova with the choice of clothes I should get.
This shop never fails to put a smile on my face. I just got my parcel today and it was everything I ever hoped for with my delivery. They've got unique patterns and pratical cuts in their pieces.
What I like most about fashionnova is that they have the softest materials used. The dresses I brought last weekend were so cool to the skin. Their accesories are nice, too. ALl are hypoallergenic.
Fashionnova has got the most beautiful sunsuits I ever owned. The designs are so intricate and they get delivered so quickly, too. Thanks a lot for your services, Fashionnova.
Vintage patterns with the blouses and dresses at fashionnova are so appealing to me. They look so fashionable like an aged wine, better with time.
My shopping experience online has never been better. FN has provided me with great apparels that lasts a long time. Too many options to choose from on apparels from head to toe.
Affordable apparels are everywhere in Fashion Nova. I've been her for a year now and I have been consistently receiving my packages on time, each package are sealed even better than the previous ones.
This shop is better than the other online shops I follow. They're affordable and guarantees great customer service. All my items arrive on time and they are so well packed, it's too good to be true. But I've been a buyer for months now and they are consistent with their services.
I return with my own money but never get store credit why? I did contact cs but no one can ever explain what happend. Why?
I ordered 3 dress in S and it feels like 2X. I ordered 4 jeans in L and its fell like XS. What should i do? Contacted the cs and no one even respons me
I purchased a swimsuit for $39.99. It was not true to size. I wanted to return it. Found out that I only get store credit and because it is a swimsuit, I only get partial store credit of $20.00. Additionally, I would have to pay $10 to FashionNova to have them send me a return shipping label. So, I would be left with $10 and they just took $30 from me. I will never shop on this site again.
Fashion Nova's got a lot of great affordable pieces for grabs. They even have scarves in different hues and designs. I love everything about this shop.
Nine weeks ago I have made an order (#*******) for the first time at fashionnova. I immediately paid with pay pal.
I have never received a tracking number and no one answers to all the emails I have sent.
This never happened to me anywhere else. It's really frustrating to be treated like this! Very very bad service! I guess only bloggers receive their goods:-/
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

