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Fashion Nova is the top online fashion store for women. Shop sexy club dresses, jeans, shoes, bodysuits, skirts and more. Cheap & affordable fashion online.
















The overall reputation of the company is marred by significant customer dissatisfaction, primarily stemming from issues with order fulfillment, shipping delays, and inadequate customer service. Many customers report receiving incorrect or damaged items, difficulty in obtaining refunds or exchanges, and a lack of accessible support. While some customers have had positive experiences with specific products, these are overshadowed by the overwhelming number of complaints regarding the company's reliability and transparency. The prevailing sentiment suggests a pressing need for improved customer service practices and a reevaluation of fulfillment processes to restore consumer trust.
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I had a situation with the number of dresses that was delivered on my door yesterday, it lacked two pieces. I contacted the support care team and they responded well, even offered a discount with the undelivered items. Great service
Love every single purchases I make with fashionnova. It's perfect for women in all walks of life. I truly appreciate their considerations regarding the need of women for comfort without compromising style.
The off shoulders I got on FN last Saturday were to die for! The pieces are so cute and matches well with the plaid shorts I purchased a month back. Will scan the website later for more trendy pieces
The designs at Fashion Nova are all so wonderful. Their matching sets are easy to put on and are very comfortable, too. They've got friendly service and perfect fittings. Therre's no better place online.
I love the new outfits I got from Fashion nova. The design of the tops I got are so good at hiding my flabs and they all flatter my figure. Everything's attractive and well-priced.
I am impressed with the type and quality of services fashion nova offers and constantly delivers. They never disappoint. The dresses I ordered were beautiful and I'm set now for tonight's dinner, thanks to you.
FN items are so entertaining. They never run out of new clothes to add to the collections. I get my packages on the right days as well. Great job so far. Keep it up.
There are a lot of things I love in Fashion Nova, but I am particularly fond of their haute dresses lately. Everything is just so beautiful. They're stylish and very sheek. They're classy, too.
I am a satisfied buyer of fashionnova ever since January of this year. The services are already top notch. My packages always arrive on time and my items are wrapped wonderfully. I love my new pair of jeans and will be visiting the website sometime again next week..
I just want to say thank you for a great shopping experience. With the items I got last weekend, I can honestly say I have never received a pakcage delivered with so much love. I'll definitely shop here again. Thanks again, FN.
Thanks for your services, fashion nova. I got my purchase already and my items looked perfect. They were safely shipped and they look exquisite in person.
For someone who hates going to malls to run errands and all that stuff, FashionNova is such a safe haven. I get everything I could ever need here, fashion wise. I have been an enthusiast since I discovered this shop months ago and it has been worth the investments so far.
Sure finds are everywhere in Fashion Nova. They've got everything you are looking for and they have a speedy delivery as well. Almost all tops are comfortable, stylish, and matches well with my old pair of ripped jeans.
I love putting on face masks thrice every week. They just help improve my complexion a lot. Fashion Nova's face masks are one of the best I had, by the way.
Horrible customer service and no appreciation for long time customers. Such horrible people working. Had issues with the coupon code THEY advertised on ig that didn't take. And apparently there was "nothing" they could do about me paying an insane amount.
I get fascinated everytime I receive my packages from fashion nova. Their items got fancy designs and details that I don't get from any other online shops.
What I like most about fashion nova is that they have almost everything available in practical hues. Their work clothes are my favorite. They've got pretty nice cuts on their blazers and tops.
Quirky tops available at fashionnova any time of the day. They've got plenty of codes that you can use to get discounts on their apparels. I find it really nice.
Numerous chic hoodies and jackets fat FN. I own two pieces over 6 months now and they're still as good as new. I've recommended the shop to my colleagues already.
Answer: I received a full refund via original form of payment which was Paypal. I emailed them daily, reported them to the Better Business Bureau and opened a claim with PayPal. They sent me a store credit but I refused it and threatened legal counsel. Money was refunded in full 3 days later. Do not let this establishment bully you.
Answer: Do not order from this company you will regret it
Answer: Out of the six times I ordered from fashionova I received my items four times the two times my order never arrived I received no assistance from them but a vague response and no follow up when I e mailed back. They offer no refund or assistance at all when trying to locate a package you will have to work with your bank in order to get some resolve, pathetic company who only ensures celebs are getting items delivered and satisfied while everyone else they treat as peons who they can care less about. If your not insta famous they don't ensure a smooth customer experience for you and you will soon be left disappointed. Great merch but not worth the frustration.
Answer: I placed an order on cyber Monday, it's now Dec. 8th and I have not received my items. Not my items or a tracking number but they sure took my money! I just want my money back at this point.
Answer: Do not order from them - i placed my order on april 12th for $287 USD tracking number does not work and they refuse to answer my emails
Answer: FN website it states, "If your tracking information states that your package was delivered and you have not received it. You must address this with the United States Postal Service. Fashion Nova does not hold responsibility for packages that state to be delivered. We do not issue refund for packages that state being delivered."
Answer: Same... placed 2 orders for my vacation. The 25th and 30th of Nov. Needed the dress for my birthday weekend away. I got one dress when I came back and the other one is being delivered today. Just terrible. Bad customer service. Can't reach nobody by phone. All emails I recieved were automatic responses. Not personalized at all
Answer: The same thing happened to me, I never received my items because after they took my money they realized that the items Ive ordered were no longer in stock. They sent me a cyber gift card. The website clearly states that the gift cards will be sent when a returned is made but if I never received the items why cant I get my money back. Im reporting them to the Better Business Bureau
Answer: Don't waste ur time its better u go get a dress from another store, cuz you won't be receiving your dress on saturday, i oredered 23 pieces of cloth from them and am yet to receive none for the past six days
Answer: 5-7 days... maybe even 14 days. They lie about 2 day

