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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

Hong Kong
2 reviews
11 helpful votes
Follow Sharon T.
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Fashion me is SCAM
September 19, 2018

Ordered and paid in May but never received any goods despite one email exchange. Never received any order confirmation but they already took money from my credit card! Phone number is fake. Don't Buy!

Update on Oct 8th: received an email from Fashionme today after chasing them on a tracking number they said they would send me but still never arrived since Sep 15th. Their email today said they shipped on Sep 25th and asked me to a link to a tracking number. Guess what - you are right, as many other reviewers said: the link is linked to a "webpage not found" - Fake again! Fashionme will you just stop faking all these responses?

Date of experience: September 16, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer

Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number
And the problem with your order to [email protected] so that we can confirm with relevant department and solve your problem as soon as possible.

Thank you for your kind support and cooperation.

FashionMia

Canada
1 review
7 helpful votes
Follow Kirsty B.
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I should have been alerted by the mismatch between lovely looking clothes and cheap prices! The items that arrived were nothing like the ones on the website. They looked like less than dollar store items. The return page (excessively complicated and requiring you to upload pictures of the items) was mysteriously a Bad Gateway every time I tried it and it was almost impossible to actually find the return address. A number of emails I wrote to the company elicited robotic, badly translated generic responses that did not answer any of my concerns. I especially dislike that they give discounts for false and flattering reviews. Isn't it interesting that everyone on this site is either disgusted or delighted?
However, the good news was that if you return the package with a tracking number VISA was very helpful in overturning the payment. Don't be stuck with this crap!

Date of experience: September 15, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at [email protected]
Thanks for your understanding in advance and hear from you soon.
Fashionmia

Canada
1 review
9 helpful votes
Follow Jo-Ann G.
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This business is nothing but a scam! The clothing looks like rags and that's if you receive it. It could take months and oh my, I wouldn't put the clothes on my dog! If you inquire as to where your missing items are, they will most likely tell you it's out of stock and they will apply the credit to your account. At this point, they have just ripped you off. You need to commence a lawsuit to get your money back. They will tell you that you need to pay more money to get a refund. They must think westerners are in a constant state of generous stupidity with our wallets open. Do not pay them a cent, sue them at this point because you will not receive your refund and they just pocketed more of your money. I order 75% of my household needs online and I have not had to deal with this. These thieves are laughing at us and ruining it for great online businesses that are out there. I ordered back in May and have been fighting for months for a refund on the "rags" that didn't arrive. They will most likely not post this but if they do, STAY AWAY FROM THESE SCAMMERS!

Date of experience: September 14, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at [email protected]
Thanks for your understanding in advance and hear from you soon.
Fashionmia

GB
1 review
8 helpful votes
Follow Jackie R.
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I know I will not get my refund. These people should be shut down. I have received dozens of emails all telling me to wait another 7 days which ultimately passes and still no refund. As above this has been going on since March2018 when they said the item was out of stock and then reordered something else, also out of stock so asked for a refund. Some hope. Will not order out of the UK again.

Date of experience: September 14, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at [email protected]
Thanks for your understanding in advance and hear from you soon.
Fashionmia

District of Columbia
1 review
6 helpful votes
Follow Lynn L.
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Stay Away FashionMIA
September 15, 2018

My order arrived about two months.it came from over sea, the size total difference and I couldn't wear.
The quality of the items were poor. I returned it and cost me $67.00 fee.
And I haven't get my money back yet.
No communication.

Date of experience: September 13, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer,

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at [email protected]

FashionMia

GB
1 review
6 helpful votes
Follow Pauline H.
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I ordered a dress which looked fabulous on the picture but was nothing like it in real life. It took 3 weeks to arrive and the sizing was completely out of sinc with the sizing mentioned on the website. I decided to return the garment but can i find a return address? I have sent three emails to the customer service department with no response. I have never had the misfortune to deal with a company like this before and i will not be dealing with them again, a total sham and rip off! I am now going to complain to pay pal!

Date of experience: September 12, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer,

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at [email protected]

FashionMia

Texas
1 review
11 helpful votes
Follow GYPSY K.
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They will not read your messages
September 13, 2018
Updated review

I cancelled this order, but yet I continue to get messages. Almostr a month since my initial order on 8/16 they sent a message they just shipped three items of the five I ordered.
I had to call my bank to cancel the order. I filed a complaint with the State Attorney General. I filed a complaint with the FEDERAL Trade Consumers (FTC). I filed a complaint with the BBB.

If you want to haggle with someone who cannot read ENGLISH and steals your money, then ORDER WITH FASHION MIA, or Rotita, or any of the ASIAN related dress shops that tempt you with cheap prices and cute styles.

What I read is that they ship you purposely the wrong size. They advertise items that they are purposely out of stock, and they steal your money. They ARE THIEVES.

Just check out the reviews on any Google search and you will see the evidence and unhappy customers like me.

Date of experience: September 11, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at [email protected]
Thanks for your understanding in advance and hear from you soon.
Fashionmia


OUT OF STOCK EVERY OTHER DAY
September 11, 2018
Previous review

Its been more than a week since they took my money. I think they should cancel this whole order since THEY are out of stock on two items. EVERY OTHER DAY i am getting messages that they are OUT OF STOCK of one thing or another. They SHOULD NOT take my money or allow an item to be purchased if they are out of STOCK. I want an immediate REFUND. We don't have time to engage with ridiculous order experiences.

Date of experience: August 24, 2018
Nevada
1 review
5 helpful votes
Follow LORI B.
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I placed my order, received the items in a reasonable time. The quality of the items were poor, that's why prices are cheap. I kept one item and returned the rest according to their return policy. They told me there was a delay with my refund due to Chinese New Year. I waited and no refund. I followed up and they said I would have it within 20-25 days and not to worry. It has been seven months and nothing. It's too late to dispute the charge with Paypal and my credit card co. I feel they knew they were not going to return my money and dragged the process so that the time to file a credit card dispute would expire. They have $70 of my money and their merchandise. This is embezzlement. I am going to see if there is an attorney willing to do a class action lawsuit based on this common practice of theirs which amounts to deceptive trade. I am also going to report their fraudulent business practices to all government and private entities that have jurisdiction over these matters.

Date of experience: September 10, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer,

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at [email protected]

FashionMia

Tennessee
1 review
4 helpful votes
Follow Delores G.
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Refund / Returning
September 12, 2018

I ordered 3 items from FashionMia, the merchandise ordered did not fit. I tried reaching out to FashionMia. As of today: September 2018, I have not received a return call from FashionMia. It's behind 30 days now and no return call from them. It took 5 months before I actually received the items ordered, and I can't wear them
I would not advise anyone to order from this company. And if you do you will be writing your negative review as well. I still have the useless, 3 items ordered.

Date of experience: September 9, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer,

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at [email protected]

FashionMia

Canada
1 review
8 helpful votes
Follow Judy H.
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Rip Off
September 10, 2018

Merchandise nothing lik3 shown, sizing not close to what is stated. They offer credit coupons that don't work. Stay away from this online shopping site. Way too frustrating.

Date of experience: September 8, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer,

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at [email protected]

FashionMia

1 review
6 helpful votes
Follow Jane M.
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Disgusting!
September 10, 2018

The 4 dresses I received from fashionmia are so bad, I can't even begin to explain. They are pathetic imitations of what was advertised. I hate them all and regret buying so many items at once. A complete con and waste of my money! Never ever will I buy from fashionmia again.

Date of experience: September 7, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer,

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at [email protected]

FashionMia

Illinois
1 review
6 helpful votes
Follow Derotha W.
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NOTHING BUT A SCAM!
September 10, 2018

I received a dress that was nothing like the one pictured or that I ordered. I called, sent emails and finally returned the dress but never received a refund or response. They will never get another penny from me. The company is a total fraud.

Date of experience: September 7, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer,

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at [email protected]

FashionMia

Florida
1 review
6 helpful votes
Follow KAREN D.
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DON'T DO IT
September 8, 2018

THEY WILL RIP YOU OFF
I DID NOT RECEIVE MY FULL ORDER
AND THE DRESS HAD ONLY ONE SLEEVE "YIKE"
THE OTHER DRESS WAS TORN AS WELL
AND THE OTHER ITEMS DID NOT COME
I TRYED THE PHONE NUMBER IT DOES NOT WORK IT'S AN ANSWERING MACHINE THAT DOES NOT TAKE MESSAGES

Date of experience: September 6, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer,

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at [email protected]

FashionMia

Michigan
1 review
8 helpful votes
Follow Jean D.
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Just don't (part 2)
September 8, 2018
Updated review

I reselected a dress from fashionmia. Today I got an email stating they were shipping my order. I went to their site to make sure and found they are going to ship to me a dress that I already received. I replied to the email originating from their kind reply from this site, however, it seems contacting them through sitejabber yields faster service.

Date of experience: September 6, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at [email protected]
Thanks for your understanding in advance and hear from you soon.
Fashionmia


Just Don't
September 6, 2018
Previous review

I placed an order on May 25,2018 for two dresses. On the same day, I received an email saying I successfully paid for my order. On June 2, I got an out of stock notification. I checked again on line and didn't find any notification listed with the dress, so, they were still taking orders and full payment in advance.

I received one of the dresses in July.

On June 19 and June 25, I got emails from FashionMia informing me I didn't select order insurance at checkout. What business class teaches this scam?

FashionMia needs to either ship my dress or refund my money... NOW.

Date of experience: August 27, 2018
New York
2 reviews
4 helpful votes
Follow Cathy N.
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F R A U D
September 8, 2018

Ordered just a ittle over one month ago -- got same email I have been seeing in other reviews that one item was out of stock and to please select a replacement, so I do. To date no order delivered. They give you a bogus tracking number that can not be verrifed by either the url they provide you to click, on, UPS tracking, FedEx tracking or USPS tracking-------------RIP OFF RIP OFF RIP OFF ------this company needs to be reported and stopped total F R A U D.

Date of experience: September 5, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at [email protected]
Thanks for your understanding in advance and hear from you soon.
Fashionmia

GB
1 review
4 helpful votes
Follow Victoria P.
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This company must surely be stopped from promoting their clothing in UK.
The clothes are badly made copies in cheap fabric of the pictures on their advertisements and they keep promising me a refund if I wait for a little longer, some spurious reason given each time why they cannot refund immediately. I have waited too long for them to honour their obligations and now am trying to stop their presence in our country. It is sub standard merchandise and customer service is nothing short of criminal.

Date of experience: September 5, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at [email protected]
Thanks for your understanding in advance and hear from you soon.
Fashionmia

Romania
1 review
6 helpful votes
Follow Razvan T.
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Stay away from them (review update)!
September 7, 2018
Updated review

After all the garbage, it seems that FashionMia keeps going. Let me say from the beginning that FashionMia's reply to my post is a lie! They did not send me any e-mail whatsoever! More so, they have ceased to reply to any e-mail I've been sending them! Don't be fooled by this buddy buddy friendly attitude you see in their messages. It's just for show, to draw your attention away from the fact that they are stealing people's money by sending them very bad quality products, OR NO PRODUCTS AT ALL! By the way, I still haven't received my missing item, nor my money back!

Date of experience: September 5, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at [email protected]
Thanks for your understanding in advance and hear from you soon.
Fashionmia


Scam
September 5, 2018
Previous review

Placed my order on June 9,2018. Received 1 of the 2 items (bad quality). Still haven't received the second item. Requested for a refund. They answered my e-mail, but have not received any money

Date of experience: August 28, 2018
Florida
1 review
3 helpful votes
Follow NaturallyMe M.
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They are scammers! They sell items that ressemble nothing of what you have ordered. You'll either receive nothing and they keep your money and you'll have to go to your credit card company to file a claim or if you're lucky enough, you'll get the wrong items, wrong prints, different styles, damaged goods and they will try to blame you they won't give your money back. I am 5'2" and they got me good because got fooled by the nice photos and i am still waiting for my other orders, which I'm not show to cancel. They ones are receive are an utter disaster. Cheek out the picture. Oh, don't be surprised if you order a dress and receive a nightgown in a different print.

I AM STILL WAITING ON MY MONEY!

Date of experience: September 3, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.

FashionMia

Lithuania
1 review
6 helpful votes
Follow Asta A.
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It took me almost 1 year to receive last item. I ordered few dresses and everything was too thin and did not match with photos in webpage even no closer. Strongly recommend to avoid this page!

Date of experience: September 2, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.

FashionMia

California
1 review
4 helpful votes
Follow evelyn t.
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This company is a scam
September 5, 2018

I paid for my order through PayPal the month of March and received partial shipment on April. The sizes are off and did not fit. I requested to cancel the remaining order and a refund on April which they said will be processed soon. It is September now and I have not received the refund after repeated request.

This company is a scam. So beware, all buyers. If you are not satisfied with the product, or you cancel the order, you will not be able to get a refund or return the item

Date of experience: September 1, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at [email protected]
Thanks for your understanding in advance and hear from you soon.
Fashionmia

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China