Check out our latest communities fighting
AI scams on Reddit and Facebook

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Ordered 5 items beginning October. All said to be in stock by website. 1 arrived mid nov, 2 mid Dec and the last 2 i cancelled 29/12/15 because was told items not in stock. Quality poor without fabric description or washing instructions. Not even a makers label. I've been told to wait patiently for the return of my money. I've waited more than long enough. Rubbish service, rubbish quality and RUBBISH COMPANY...
Fashion Mia seemed like they had a great sale for Christmas on their plus sized clothes; if they were plus sized! I ordered a 3x coat among other things and they are no where near a 3x size. It would fit someone who was a size 10. They falsely advertised their plus sizes!
I purchased a few items from this company and after the first disaster. I kept hoping that I would eventually get something that actually looked like the picture advertised... Nope!
Horrible... And I mean HORRIBLE quality, Everything I purchased looks like I sewed them on a child's sewing machine. The fabrics were beyond cheap and despite measuring myself to get the correct size... the sizes were NEVER correct!
I can't stress enough how terrible the clothing is from this company. You get what you pay for certainly applies to Fashion Mia... Cheap price= Poorly made, Low Quality Clothing
Honestly the people there are so easy to work with but the shipment arrival time... sucks. I ordered since thanksgiving and still haven't received my package. If your a patient person go ahead and buy their products but do not expect them to come in less than a month.
Where do I begin!?!
Complete and total nightmare!
Paid express shipping and arrived 30 days after I purchased. Items are cheap because clothes are made of terrible quality. They make you pay for shipping to and from and customers have to accept responsibility of delivery TO AND FROM! CUSTOMER SERVICE IS A NIGHTMARE! JUST HORRIBLE! I hate that I wasted so much money on thee worse site ever.
I received my item but had a size issue with it. Fashionmia, answered in a timely manner and offered a very favorable solution. Customer service rocks. At the time of typing this review I was quite content with solution. Since it has been written, I have not received the customer service as they described I would. I am now out money for their mistakes as they will not pay me nor respond to any emails.
I ordered several items using the size guide allowing for size differences between countries. However, all of the items were 4 or 5 sizes too small I emailed the company and received the following reply "If you want to send the items back for exchange, the return-shipping fee, which is costly in some cases, needs to be afforded by yourself. So we do suggest that you keep the items and give them to someone else who may fit into them."I replied that " If I had ordered the wrong size or changed my mind I can understand that I should pay the cost. However your products are at fault. I ordered via your size chart allowing for size differences between countries and the items are clearly undersized. Probably to cut costs. I will be taking this further and will also make sure as many people as possible are aware of your substandard items" They do offer a discount coupon of the next order but given the size difference you will not get a fit of you are above a UK 14. So the coupon is useless, unless I want to buy more clothes for someone else to fit into!
I ordered my items in NOVEMBER and still haven't received anything but a runaroun and tracking numbers that don't work! WTF? I feel like I've been scammed, not a good feeling at all...
I ordered a size medium women's coat. Not only did the coat come almost a month later, but the quality was very poor, it was paper thin and badly sewn. Beware of the sizing. I am a petite person, but I couldn't even button up the coat. What good is that? The coat was so small that it fits my 7 year-old niece. Fashion Mia did nothing to correct the sizing and quality issue. Save your money and your time. This website is a total scam! Their business is very underhanded.
They will try everything to keep your money. Their products are garbage!
Please call your credit card company, that is the fastest way to get your money back and also put an warning on this Company. All of the five stars review are fake, you can see totally different IDs with same reviews.
This website is horrible customer service is rude and what website has no contact number. They don't care if you haven't received ur product also if there was a mistake they blame you and charge you more than what you paid for to send it back. This page is ridiculous honestly you can get the same clothes in other creditable website. Fashion Mia is a joke and shouldn't be on the Internet. They need to shut down. The government should even allow these scam website to be hustling people. Horrible I say this page is -infinity not even one rating scale
I have tried to contact them in relation to my order by phone, email and facebook msg. 2/20 emaild have been answered and the ones thay did answer were not one bit of help. Will never buy from this site again! Save your money!
Most of the items I ordered were terrible quality and took forever to get here. The clothes are small and made out of terrible material. Most of them looked nothing like the photo. I'm very dissappointed and clearly there's no way to return any of it. DO NOT BUY ANYTHING FROM THIS $#*! SITE!
Do NOT waste your money on these cheap Chinese clothing! It took over 4 weeks for only part of my order to arrive. It's NEVER a good sign when a website has a button to "dispute claim"! This stuff is so bad it's not even worth donating! Even the dog didn't want to lay on the stuff... Worst online shopping experience EVER!
I was considering to order some nice looking sleevless jacket but then I started to look through the 20s pictures of it and on the last three of them the item looked cheap and nothing like on the several first ones. THEN I REALISED THAT THIS SITE IS A TOTAL SCAM
Bought nice products in October of 2015. I was excited to used the pretty dam dress for my birthday which is beginning of December. Nothing arrived. So, I sent them a message asking for the products and Kitty said that all of the products had to wait to be shipped together.
December Christmas and nothing!
January 6,2016 I haven't received anything from Fashionmia such I already think is a HUGE SCAM and I WANT TO KNOW WHERE MY ORDER IS OR CAN YOU REFUND MY MONEY?
Such ridiculous situation
Fashion Mia c'est de la friperie les articles ne ressemblent en rien aux belles photos qu'ils presentent. Ils comptent sur le fait que vous allez acheter vous ne serez insatisfait mais vous ne pouvez rien faire ils sont en Chine et se fout de vous ils veulent votre argent pas votre satisfaction. Si vous lisez les commentaires sur ce site vous n'acheterez rien d'eux. Si comme moi vous avez envie de voir par vous-meme (Thomas) je vous suggere au moins payer avec PayPal cela vous donne une certaine guaranti que si vous ne recevez pas leur friperie vous pouvez vous pleindre a PayPal. Les 5 articles que j'ai recu sont si petits qu'ils ne font pas a une fillette de 10 ans et le materiel si cheap que je ne donnerai meme pas ces articles a l'armee du salut. C'est de la fraude sur internet.
These people are scammers and these good reviews are fake... fake... fake. I'm sure the clothing " that I never received was cheap and fit horribly just like those honest people said. DONT TRUST FASHIONMIA... I had the worst experience in my life. They pretty much tried to steal my money.
My money was taken almost immediately and I received an email on the 9th of December confirming that. Nothing from that point! I checked the tracking and the order says still processing. 3-5 days is a joke! I understand it is the holidays and more orders come in but their company should be communicating with their customers. I would still be upset but not feeling scammed! Then to cancel, they want 15%. How fair is THAT when you are waiting on merchandise that the company sends at their leisure?
Answer: Dear carlo, i have checked your order no, it shows that your order was delivered by 2 packages separately. All of them are delivered. If you still did not get it, pls just inform us!
Answer: A: Do not be fooled by good reviews. These clothes are absolute junk and no matter what your size you will be wasting your money if you choose to spend it on FashionMia's inferior, cheaply made clothes that look nothing, in real life, like the picture on the website. Oh and btw, my order too 3 months to get to me and when it did, two of the items fell apart at the seams as I took them gently from the bag they were shipped in. My best advise, forget their name and PLEASE DO NOT ORDER FROM FASHIONMIA
Answer: Dont buy from this company
Answer: Fashion Mia took months for my order to arrive. Cheap, flimsy material. No tags. One blouse I bought, I couldn't even fit it over my head. Donating to Goodwill. What a scam.
Answer: At this point you might wait to get your order and then if not right then send back. It is going to cost alot of $ to return items because they go back to China and it is very EXPENSIVE! Good luck! It was a Nightmare for me!
Answer: Cancel. My advice is to just cancel. They haven't shipped their garbage yet, so if it's not too late, it's your best bet. The quality is the worst and they are extremely rude and unhelpful. If it's too late dispute directly with your credit card company or PayPal (whichever you used)
Answer: Don't buy anything from them You will Never get it and they will keep telling you to be patient. This company is in China and so it is very difficult to do anything once they get your money. Check out other sites to purchase clothes and first and foremost read reviews online before purchasing. That was my lesson I took from this horrible experience.
Answer: Yes. This Company and their "products" are in China. The shipping cost to return merchandise is the purchaser's responsibility and is often equal to the cost of what your purchased. I chose to take a $15.00 refund instead of Paying full postage to return the merchandise in order to get a refund. In order words it would have cost me $30 to receive of refund of $30. I hope you are satisfied with your purchase. I WILL NEVER ORDER FROM THEM AGAIN!
Answer: The quality is beyond bad, unwearable. Child labor I presume. AWFUL! Awful. Did I say awful?
Answer: It was impossible for me to find a phone number for them. I sent all questions I had to their email. They responded usually within 24 hours, however never quite answered any of my questions or concerns. Then they slapped a bogus tracking number on my order and have not responded to a single email since 12/21/15. Still no order received or even able to track. They are a sad joke on me.
FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!
Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.
Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


Hello, sincerely sorry for the inconvenience, the processing time was delayed due to large amount of orders. I checked the email records between you and us, i do not find any emails we say we would charge you 15% processing fee. We are working hard on processing the orders, and we will deal with your orders as soon as possible. But if you need the order in urgent while it cannot be there timely, then we can cancel your order and offer you a refund. You can reply to our emails to you. Thanks