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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

Oregon
1 review
15 helpful votes
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I ordered a XL coat, the tag says L, however it fits my daughter who is a size 4 adult.
Other than that it's a nice coat. Sucks that I can't wear it!

Date of experience: January 1, 2016
Ohio
1 review
13 helpful votes
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Disappointment
January 1, 2016

Definitely did not want to give this place a star. Ordered a coat almost a month and half ago and their dispatch hasn't located the tracking in over 10 days. Thought it was a good price but totally disappointed with the customer service and timeliness of product ordered. I'm sure the product itself will also reflect this. Will NEVER shop here again!

Date of experience: January 1, 2016
Texas
1 review
4 helpful votes
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Great prices
January 2, 2016

So far, they have the best prices for these dresses.

The one problem I have with these dresses is the size. They seem to be two sizes smaller than US standard sizes. I usually wear an "XS" or "S" but for these, S is more like XXS or XS. They were however willing to work with me to get this problem resolve. I was offered a cash coupon to place another order.

Date of experience: January 1, 2016
New York
1 review
15 helpful votes
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SCAMMERS
January 1, 2016

This web site has the same product houseoflabelslol.com. DON'T BUY ANYTHING FROM BOTH WEBSITES. THEY HAVE 180 COMPLAINS STANDING IN BBB AND THEY NEVER DO LEGIT BUSINESS. WE JUST USED BOTH WEBSITE AND WE ENDED UP SAME DESTINY WITH A FRIEND OF MINE JUST TO PROVE THEM TO FBI...

Date of experience: December 31, 2015
Alabama
1 review
18 helpful votes
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Don't Order
December 31, 2015

I ordered eight tops which cost me $112.36. I received them a month and half later. Not everything was in the package. Quality is a very poor. The clothes look different from the picture and sizes were off.

Date of experience: December 31, 2015
New Jersey
1 review
16 helpful votes
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Rip off!
December 31, 2015

I bought a dress and when it arrived I was extremely disappointed. Dress is poorly made. Pieces of fabric that were cut from dress are still attached. Strings hang loose from dress, it's not the same color or design shown. The size is way too small! Ordered an extra large and its an extra small! Too expensive to return. Never buy from this company!

Date of experience: December 31, 2015
Alabama
1 review
14 helpful votes
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Absolutely terrible
December 31, 2015

Paid extra for express shipping a week before Christmas and it is new years eve and have not heard anything from them and can not contact them. I will never deal with this poor excuse for a business again and hope this review will help someone else avoid this headache

Date of experience: December 30, 2015
Missouri
1 review
14 helpful votes
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I placed my order 4 a hoodie an coat on black Friday still have not received coat an hoodie was to small ab looked nothing like pictures.

Date of experience: December 30, 2015
Texas
1 review
9 helpful votes
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Worst website to purchase from. I bought a dress, when I placed the order it gave me an estimate time of shipping 3-5 days and it took them 2 months to ship it, which I didn't mind. What I got was something completely different and I send them a picture and everything and they still didn't want to refund me or sent me a label to send the product back. I lost count of how many e-mails I had to send back and forth with the customer service. IT'S A COMPLETE RIP OFF. DON'T BUY FROM THIS WEBSITE

Date of experience: December 30, 2015
California
2 reviews
1 helpful vote
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Happy with my order
December 31, 2015

My name is viergena I order some dresses from this website it takes a month to get my order but i been patiant because i know they are far away from america when iwas reading some people i got nervous but when i got my dresses i was happy cheap stup high style

Date of experience: December 30, 2015
California
1 review
13 helpful votes
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Dresses were about 3 sizes smaller than US sizes. To ship clothes back, we were told it would be $180 for shipping charges to China! Not happy at all!

Date of experience: December 30, 2015
GB
1 review
12 helpful votes
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Unhappy Customer Review
December 30, 2015

I placed a UK order on the 2nd of December 2015. After the initial confirmation message I received no notifications at all from this company. At least three weeks later as the order hadn't arrived I checked to find my items had still not been processed let alone sent. I asked for a cancellation as I find this totally unacceptable and received a message to state the order was cancelled and I had been given a refund (which I have not!). I'm having to go through the resolution centre at paypal to try to get my money back, which is not assured! I would avoid this company at all costs!

Date of experience: December 30, 2015
Florida
1 review
13 helpful votes
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DO NOT ORDER
December 30, 2015

DO NOT ORDER FROM THIS COMPANY.
THEY ARE VERY UNPROFESSIONAL & THEY FALSE ADVERTISE ITEMS ON THE WEBSITE. EVERYTHING IS ON BACK ORDER. PLACED A ORDER IN NOVEMBER 2015 STILL HAVE NOT RECEIVED IT.

Date of experience: December 30, 2015
New York
1 review
11 helpful votes
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So I placed an order on the 13 of December and its the 30th of December and its still in China! Worst is it was a birthday gift for my sister. After seen the reviews I'm sure I won't be expecting my order in another four weeks at least. Just to get two dresses. Next time I should the reviews first and then make a decision. So mad right now!

Date of experience: December 30, 2015
South Africa
10 reviews
59 helpful votes
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I was super thrilled when i found this site, happy to try it i placed 5 orders in November and of all the orders i placed i paid for expedited shipping but to my surprise 2 of my orders were shipped via my choice but the other three which i still havent recieved til today were shipped via epacket and have not reached me yet. When i tried to tell them to refund my shipping fee no one seems keen to assist me and just ignoring my emails. I am facing the wrath of my clients and losing clients because of the items which i still havent recieved. If you want to lose money and deal with a bunch of incompetent idiots go for Fashionmia/Stylishplus. I have learnt my lesson. Stay away if you know whats good for you

Date of experience: December 29, 2015
Canada
1 review
4 helpful votes
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I had purchased about 10 overcoats out of the 10 i got 3 or 4 that the quality was horrible, Awesome Hooded Breasted Loose Fitting Patchwork Overcoats, the inside material stays in your clothes, do not buy it.
The other jacket that i do not recommend to buy is Fashionable Slim Patchwork Lapel Overcoat, the material has a really weird smell.
I tried to send back the whole package but it was the same price of the value, so decided to stay with the items. Also the sizes are one size smaller, eg if you want an small item ask for a medium size.
But over all, the customer service was excellent.

Date of experience: December 29, 2015
New Mexico
1 review
7 helpful votes
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The prices are good but that's it! Ordered a coat xxlarge but in China equates to a very small size 5. Quality of coat was as cheap as price. Shop American made clothing!

Date of experience: December 29, 2015
Fashion M. — FashionMia Rep
over a year old

Hello Friend,
Sincerely sorry for the size problem. Our size is Chinese size, which is smaller than us size, but we have detailed size information of each product in the description page. You can read the information there and choose the correct size for yourself.

Canada
1 review
5 helpful votes
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The worst site
December 29, 2015

The clothes are poorly made the sizes are two or more sizes to small and the shipment well lets say two months later and I only received one package with three items in it out of seven that I ordered, never again this company is a ripoff

Date of experience: December 29, 2015
Fashion M. — FashionMia Rep
over a year old

Hello friend, we are sincerely sorry the processing time was delayed due to large amount of orders in this busy season. And since the processing time of each item is different, in order to let you get some items earlier, we sent the order out differently in more then one packages, the rest items will be shipped to you soon.

Colorado
1 review
4 helpful votes
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Pretty frustrated now after reading those reviews. Just to give everyone a timeline. I placed my order on 12/18/2015, got email saying order shipped on 12/27/2015, I guess wont be expecting to receive it within another month. After knowing it's shipped from China... all make sense for the long shipping time, 2-3weeks on ground shipping easily: P
Also being coming from China, and used to purchase from Taobo (Huge Chinese e-commercial site), I now has very good expectation what I might get... if they told me it's Chinese sizing... I would have ordered L or XL instead of M or S... lucky I paid through Paypal... that's a company I can trust, and I might still has a chance to get my money back... finger crossed!

Date of experience: December 29, 2015
Fashion M. — FashionMia Rep
over a year old

Hello friend, sincerely sorry for the inconvenience and delay due to large amount of orders we received these days. The shipping time depends on the exact location of the customer's address. For the customers in USA, European countries and Australia, it only takes about 7 to 15 days. For some other further countries, it takes a longer time. And the shipping time also depends on the shipping method customer chose when they placed the order.

District of Columbia
1 review
6 helpful votes
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I am still waiting after 3 weeks after paying 37.82 for 2-5 day delivery and nothing. There is no number to call and my payment was processed on 12/11/2015. I honestly don't believe the good reviews from about FashionMia; its probably people from the company given the grammatical errors. I will never order from a website again unless I read SiteJabber reviews.

FashionMia responded to my post "processing time delayed, large amount of orders". Still don't believe any of the good post. Fashionmia should not charge for expedited shipping if they know it takes 4-6 weeks for delivery. A complete scam!

I received my clothes 1 week after posting on SiteJabber and the clothes were similiar to what I ordered but not exact. There are no fabric contents. I am small but a friend warned me to order a large, the large fit in the waist but, the bust was too big, The red coat fit in the waist; size large, I couldn't lift my arm in the red coat, poor fabric, pattern cut. I washed all the clothes except the coat, very little shrinking. Brown polka dot dress fabric is made for coat lining not dresses. Another issue is the clothes are photo shopped to look as thought the fit will be good. Of the 7 items I ordered only 3 of the items I can keep and that is because I had the sleeves removed, hem taken up and bust / shoulder taken up. Not worth the cheap prices, waiting time, paying for express delivery.

+4
Date of experience: December 29, 2015
Fashion M. — FashionMia Rep
over a year old

Hello Friend, sincerely sorry for the inconvenience, the processing time was delayed due to large amount of orders we received. We are working hard on all orders. And the reviews here are real reviews from our satisfied customers.

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China