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FashionMia

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FashionMia

2.1
fashionmia.com

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FashionMia Reviews Summary

The company's reputation is significantly marred by a consistent pattern of customer dissatisfaction, primarily due to poor product quality and unreliable service. Many customers report receiving items that do not match online descriptions, including issues with sizing, materials, and overall craftsmanship. Additionally, the customer service approach is frequently criticized, with complaints about unresponsive support, difficulties in processing returns, and inadequate resolutions for issues. On a rare positive note, some customers express satisfaction with specific products and timely deliveries, but these instances are overshadowed by the prevalent negative experiences. Overall, a lack of transparency and accountability appears to be a central concern among customers.

This summary is generated by AI, based on text from customer reviews

service
189
value
172
shipping
183
returns
142
quality
169

We monitor reviews for authenticity

Texas
1 review
4 helpful votes
Follow Angela R.
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Wish there were sub numbers. Clothes wrong size. Took over a month to arrive after contacting my card company. Sleeves were so slim, even my grand daughter could not put on. Blouses were winter types, but tissue thin! Tags stay stitched in with sizes no where near reality. Winter coat 3x and three long sleeve blouse fit in my mailbox!? The kicker, tried to return, they came back to me. You CAN NOT RETURN these shoddy products or receive your money back. BEWARE!

Date of experience: November 7, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,

Thanks for your order. We are really sorry to hear that you are not satisfied with our products.
I have checked your order and sent an email to your registered email address. Could you please
Check your inbox later?

If you have other questions, please feel free to let me know at [email protected]
Fashionmia

Canada
1 review
5 helpful votes
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Knit sweaters have no labels, Nothing to show the fabric or knit used. Nothing to show the size. I purchased what they claimed was Cotton, but there's no way this is cotton.
I'm itchy and burning up. This is polyester for sure.

Date of experience: November 6, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,

Thanks for your order. We are really sorry to hear that you are not satisfied with our products.
I have checked your order and sent an email to your registered email address. Could you please
Check your inbox later?

If you have other questions, please feel free to let me know at [email protected]
Fashionmia

New York
1 review
6 helpful votes
Follow Lynn D.
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Scam
November 4, 2018

Ordered a dress only to be told it was out of stock. Asked for a refund, they practically begged me to take store credit. 2 weeks gone, no refund, but I did get a poorly worded response from them saying it was not a scam!

Date of experience: October 30, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at [email protected]
Thanks for your understanding in advance and hear from you soon.
Fashionmia

Colorado
2 reviews
6 helpful votes
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I feel like a fool
November 3, 2018

They take your money right away but it takes well over a month to get anything. Then it may come in multiple packages days or weeks apart. The quality of that cream v-neck dress is horrible. A couple of the items are wearable, but the quality is very cheap fabric and stitching. I'm thinking the items come from China and the sizing is more for the smaller Asian built women. The photos make the clothing so enticing, but don't buy from them. And don't even think about returning anything.

Date of experience: October 30, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at [email protected]
Thanks for your understanding in advance and hear from you soon.
Fashionmia

GB
1 review
10 helpful votes
Follow Karen P.
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Refund received
October 24, 2018
Updated review

Update to my previous review. I finally received my refund - 16 e-mails and 7 months after Fashion Mia received the returned goods. To be fair, whilst the e-mail content didn't inspire confidence, at least they did reply promptly and politely to every one I sent

Date of experience: October 21, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,

Thanks for your order and post.

We are sincerely sorry for the inconvenience to you. We are always working on improving our service.

We still expect your support in the near future, and I think you might find a better Fashionmia then.


Back in January I ordered half a dozen items from Fashion Mia. They took over a month to arrive - and then in 2 batches - and when they did the quality can only be described as poor. Sizing was all over the place and the finishing shoddy. I contacted them for a refund for all but one item and was offered a cash voucher which I declined. I had to return the items to an address in the US which cost nearly £20 and at first they said they hadn't received the items until I sent the proof of delivery on 26 March. Since then, I have been promised on numerous occasions that my refund is being processed - claiming that a refund is "difficult", and there is a backlog - but as yet no sign of any cash. Paypal offer no solution as the goods were actually received.

Date of experience: October 8, 2018
Washington
1 review
7 helpful votes
Follow Kame H.
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Don't order from them! They are fake!. They will process the payment right away but never respond to you after that.
24/7 customer service does not exist! Stay away!

Date of experience: October 7, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer,

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at [email protected]

FashionMia

California
1 review
6 helpful votes
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Avoid at all costs
October 10, 2018

Ordered a number of items from this company. All were advertised as to fit bust 38 to 39 I am a 36! When the items arrived they were of awful quality and none of them fit me. Although the parcel obviously came from somewhere in England (no import documents), when I got in touch with PayPal I was asked to return items to Chine with a tracking number, this is going to cost me a fortune! I found an English address on their website and the label on the package also gives an address in England. I have asked Paypal to insist that I return the items to an address in England. I will keep you posted on how this all turns out. If you want cheap clothes that don't look anything like the photo and do not fit and you have money to burn, then order from these people. If not, I suggest you go look elsewhere.

Date of experience: October 7, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer,

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at [email protected]

FashionMia

GB
1 review
8 helpful votes
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We bought two dresses which on 26/718, they were where sub standard and accepted as returned on 13/8/18. I have had numerous emails since saying "we have some process to go for issuing your refund, it will take some more time". Its now 5/10/18 and still no refund. BEWARE this company sell faulty goods, it will cost you to return them to the United States and they don't return your money. I have given up on any return of funds, so am telling all you potential customers NOT to buy anything from FationMia they are crooks and their products are sub standard. I have had to tick one stat although they don't deserve it to publish this review.

Date of experience: October 5, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer,

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at [email protected]

FashionMia

Canada
1 review
12 helpful votes
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Rip off confirmed
September 29, 2018

I wish I had found this site before I ordered. The garments I received did not look like the ones in the pictures at all. The were made of cheap material, not sewn well in that the patterns did not match up at the seams. The sizes are totally off, the XL was equivalent to a size 6. When I complained they offered me $28 to not return the clothes as my full refund when I spent much more than that. I researched shipping the clothes back for a full refund to find out it would cost me over $100 to ship according to their specific requirements (via ship and would take 3 months to arrive at destination) or if I wanted it to arrive within the 30 days it would cost double. This is only for half my order given the second half of my order has not even arrived yet after 2 months.
Don't waste your money or time looking at the website. They are crooks.

Date of experience: September 26, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer,

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at [email protected]

FashionMia

GB
1 review
9 helpful votes
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I placed an order to the tune of 70 in June this year and the items arrived several weeks later in dribs and drabs. All the clothing items were not as sized on their website and more of that to fit a china doll! Two necklaces i ordered were broken and unwearable and the general standard of all the goods were of extremely poor quality. I was advised on emailing them that they only accepted local postal return deliveries (at your own cost to china!) no mention of this of course of their website. The end result was that they advised that i give the order away free as gifts to friends and they would as a goodwill gesture, give me a £10 voucher to spend on their website moving forward!?!

I am now dealing directly with my banks fraud team to get a full refund of costs in full of my order and i can only STRONGLY advise you:

PLEASE DO NOT BUY FROM THIS WEBSITE! ITS A COMPLTE RIP OFF. THE REASON THEY DO NOT ACCEPOT RETURN DELIVERIES BY FEDEX, UPS ETC ETC AND ONLY LOCAL POST US THAT AS SOON AS ANY MAIL LEAVES THE UK UNDER ANY FORM OF SPECIAL DELIVERY ETC IS DEEMEMED UNTRACKABLE AFTER IT LEAVES UK SHORES... I WONDER WHY!?

DEBORAH\ 26TH SEPT 2018

Date of experience: September 26, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at [email protected]
Thanks for your understanding in advance and hear from you soon.
Fashionmia

California
1 review
6 helpful votes
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I am more than dissapointed with the shirt I bought. It was short, thin horrible material, not at all the style in the photo, not even the same print! Do NOT BUY CLOTHES HERE. THEY ARE A SCAM TAKING ADVANTAGE OF PEOPLE! NO number to call, no refunds, not company information on receipt. Was supposed to be a deep v neck shirt with styled sleeves and buttons. Nothing like advertised. Its a medium thats wide and short. Barely goes to my belly button. Horrible! Shame on you Fashionmia!

Date of experience: September 25, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer

Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number
And the problem with your order to [email protected] so that we can confirm with relevant department and solve your problem ASAP.

Thank you for your kind support and cooperation.

FashionMia

Canada
1 review
4 helpful votes
Follow Alina S.
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Don't order
September 28, 2018

As a costumer, I'm very disappointed in length for delivery... 3 months in total,. Firs parcel I received after 2 months, then again month later. Some items still missing but checked in the parcel as delivered to you, items coming in pieces, very poor quality as well most tops were damaged, eg. Rust spots on one of the tops I ordered. Products/items are not looking the way you see on the photos, very misleading to customers. Size chart is wrong as well. For medium size person you have to order at least large to fit in. Costumer service is not responding in timely manner as well they will never return your phone call despite providing phone number for any issues you may have. The response is often the same, asking many times the same questions despite attachments being provided. To return the product in 30 days as per policy you have to send 2-3 times paying the return charges because you didn't receive the items all at once. They want you to provide tracking number for returns but that means it will cost double to return. After all that you have to wait for up to 20 days to receive your money back.

Date of experience: September 25, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer,

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at [email protected]

FashionMia

Washington
1 review
6 helpful votes
Follow Mary N.
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This company is scam and out to get peoples money for nothing. It's done more harm than good to people because of having online clothing which is nonexistent in their inventory (if they ever have one). Buyers be aware, do not buy anything from this godamn $#*! company because you will be sorry. I learned the hard way.

Date of experience: September 25, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at [email protected]
Thanks for your understanding in advance and hear from you soon.
Fashionmia

California
1 review
9 helpful votes
Follow AB B.
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They are con artists.
September 27, 2018

Six months ago, I ordered a couple of dresses. They never showed up. For the past six months, I have been trying to get a refund. They refuse to refund my hard earned wages. I've had enough and am turning them into law enforcement.

Date of experience: September 24, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at [email protected]
Thanks for your understanding in advance and hear from you soon.
Fashionmia

Florida
1 review
9 helpful votes
Follow Diane S.
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Don't buy anything ever
September 23, 2018

They are crooks. Don't buy anything from them and heavens know they wont give you your money back for returns or even honor the "credit" they offer to give you. They owe me $107.52. What a rip off

Date of experience: September 20, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer

Thank you for your order and post here, we are sorry for the delay and inconvenience caused, would you please offer us your order number
And the problem with your order to [email protected] so that we can confirm with relevant department and solve your problem ASAP.

Thank you for your kind support and cooperation.

FashionMia

Oklahoma
1 review
8 helpful votes
Follow Angela C.
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Very disappointed!
September 23, 2018

I ordered three dresses hopping they would be delivered before I went to this Wedding and of course I didn't received them until I got back. I was so glad I had a back up plan the dresses I received were nothing like the picture on line, they were designed for a short person fabric knit very cheap. I'm sending this crap right back to China. Hopefully I'll receive my refund. Don't waist your time are you r Money with Fashionmia

Date of experience: September 19, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer,

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at [email protected]

FashionMia

Canada
1 review
8 helpful votes
Follow Emily M.
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A group of Thieves!
September 22, 2018

I order two dresses from this company, and changed my mind the very next day. I cancelled the order, but, they had already put it through on my credit card. Here I am 6 months later trying to get my money back from them. Kitty from this company keeps promising me that it is coming and that her co workers are slow. I think I will never see my $119,00 again! Do not order from this company!

Date of experience: September 18, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at [email protected]
Thanks for your understanding in advance and hear from you soon.
Fashionmia

Minnesota
1 review
8 helpful votes
Follow Shannon K.
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Scam.
September 22, 2018

I ordered a long-sleeve t-shirt from them over 3 months ago. Just one t-shirt. Not only haven't I gotten it, I've tried to message them through their message link on their site, and got it bounced back as a delivery failure every time. That they keep emailing me flash sale ads is salt in the wound. I've written it off as a lesson learned (not a very expensive one at that) to do my research before ordering from strange websites! Please, learn from my mistake and do not give these charlatans your hard-earned money.

Date of experience: September 18, 2018
Bella m. — FashionMia Rep
over a year old

Dear Customer,

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent an email to you, would you please check your inbox? Thank you.
Any questions, please feel free to contact me at [email protected]

FashionMia

Texas
1 review
14 helpful votes
Follow Emmie T.
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This site works!
September 21, 2018
Updated review

After all these months of unanswered emails, I received the refund for the out of stock item from Fashion Mia! Its as if this is their customer service site. Go figure.

Date of experience: September 17, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,
Thanks for your order and post.
We are sincerely sorry for the inconvenience to you. We are always working on improving our service.
We still expect your support in the near future, and I think you might find a better Fashionmia then.


Continuous scam
September 8, 2018
Previous review

Fashion Mia responded here that they sent me an email. That is not true. Not really sure how they continue to do business in US and take our money. I will continue to escalate this company to consumer groups for review.

Date of experience: September 5, 2018
Texas
1 review
5 helpful votes
Follow Linda B.
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I waited for weeks for my order to even begin processing. I cancelled when it never processed. I paid insurance twice so I could get a refund. It has been since August and I still have not gotten my money back. No one will respond to emails, calls... They basically just stole my money.

Date of experience: September 17, 2018
Bella m. — FashionMia Rep
over a year old

Dear customer,
Thanks for your order and post here.
We are really sorry for the inconvenience to you. We have checked your order,
And sent an email to your registered email address, could you please check your inbox later?
If you have any questions, please feel free to contact us at [email protected]
Thanks for your understanding in advance and hear from you soon.
Fashionmia

From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at ...


fashionmia.com
Hong Kong, China