FareGeek
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FareGeek Reviews Summary
FareGeek has a rating of 2.9 stars from 554 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FareGeek most frequently mention credit card, customer service and confirmation email. FareGeek ranks 247th among Plane Tickets sites.
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One of the worse experiences I've ever had. Half of the crew on the phone don't speak proper english, they are rude, and put you on hold for way too long.
Don't ever book with them. Horrible horrible company
From easy booking online processes to excellent ticket pricing that comes within my budget, I love this website. It’s simply amazing.
Other than the fabulous deals, I love the way the website is arranged and structured. It is easy to navigate and every single detail that you need to know is mentioned clearly.
This was my first time online airline booking through faregeek.com! The online procedures were easy & I could get it done all by myself. So far, a good experience.
I had gone through lot of websites but found this website with great deals which suited my budget. I really liked the site for its easy access. Above all the amazing service received.
This is the first time I am using faregeek! I found the flight deals amazing and the booking formalities and procedures extremely easy. I logged into the website and was able to complete the flight booking process all by myself
Without asking for customer help.
Since this was the first time I was booking my air tickets from faregeek, I needed some hand-holding. I dialled the customer service department and a lady named Susan attended my call and guided me patiently through the
Process. The guidance helped me immensely. Thank you so much!
I just planned by vacation to New York through this website and I am all excited to experience it now. I am surprised by the wide selection of vacation packages provided by Faregeek and the attractive travel deals that are simply hard to resist. I opted in for my vacation package within my budget capacity.
If you have been looking for some of the best and finest travel deals and packages round the globe, this is the website to try your luck. I am happy with their service.
I love the attract fare rates that I have been getting from this website over a span of time. It allows me to travel for less and have fun on the way.
I had a great time whilst flying to Dublin for work and then opting in for my short vacation to Morocco over the weekend. Thank you for the great services offered.
Since the time I have been using this website I have received the lowest fare ever on tickets. Thank you so much and carry on the amazing work.
The agent that helped me, Michael Ramsey was an amazing help. He made buying this last minute ticket so extremely easy. He was pleasant, funny and very helpful. I will call again when booking my next reservation. Thank you Michael and thank you Faregeek!
Sincerely a pleased customer
Michele
As a business traveller knew my flights could change so paid extra for free 100% satisfaction flight rescheduling privilege. I had to reschedule- desired flight still listed for same fare- they wanted $1275 to reschedule for one week. SCAM SCAM SCAM. Trip Advisor shame on you, my most trusted travel website, for being affiliated with such a low life company.
Booked then panicked when I read reviews. Have to say the service, flights and whole process was faultless. As fare geek saved us over £400 on fares direct with the airline we were thrilled. I guess most are quick to review a poor experience so I decided to be fair and actually bother to review ( I never usually do).
They are a bunch of crooks. My husband and I tried to book through WestJet and after
Asking them several times if they were WestJet, they just kept saying they handled all there bookings for them,
We felt very uncomfortable with the deal, so we called WestJet direct and our total cost was almost $500.00 less than what we were quoted from those shiesters. We immediately contacted FareGeek and were told that we had given them written authorization (via e-mail) and told that we could not cancel and get our money back.
We immediately contacted our financial institution and cancelled all billing from them (which the crooks said we could not do). We told WestJet what an outfit they were using for bookings. My husband also called the RCMP Fraud Unit and made a complaint with them. It is really frustrating to the general public when you call an 800 number and are under the impression that you are getting the direct line to whomever you are calling, and you wind up in dealing with fraudulent people..
Faregeek's headquarters is not based in the U.S. Therefore they are not bound by the SCRA. Meaning that if your leave gets rescheduled they do not have to give you your money back. In fact what they did to us was charged us 700 dollars to change the flight to a later date with no possibility of ever changing again. Furthermore my O-6 had to get involved for them to even allow the change. Also traveling overseas all of our flights were tentative meaning they were available on a seat by seat basis. You can imagine the frustration trying to bring a family of four to Kenya and back. Faregeek is not military friendly. Also they'll tell you they're a U.S. company, but they only have a home office Maryland. They're main office is in Ontario, Canada. So again, they will say they are not bound by the SCRA meaning they do not have to give your money back or reschedule your flight after you've booked.
Accidentally made a reservation and sage helped me cancel it without being charged. Very grateful.
They sent me a message with confirmation #'s that my tickets were booked. When my husband and I went to the airport, United told us we were not registered on the plane.
After returning from the airport, I received a notification saying "that my reservation was successfully cancelled".
I called Faregeek and he told me that the price of the tickets was too low and the airline would not accept them. I asked why did he did not call and tell me this? He said it was to late?
From the business
FareGeek is a flight, hotel, cruise, rental car and vacation booking engine.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members