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FanAuthentics

1.5

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FanAuthentics Reviews Summary

FanAuthentics has a rating of 1.5 stars from 203 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FanAuthentics most frequently mention credit card, customer service and phone number. FanAuthentics ranks 146th among Jersey sites.

service
11
value
9
shipping
11
returns
8
quality
9

We monitor reviews for authenticity

Texas
1 review
1 helpful vote
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Big Time SCAM
December 4, 2016

This company is definitely a scam. BEWARE! They will charge you for merchandise and then never send it. Then ignore any contact you try to use via phone, facebook or email. YOU HAVE BEEN WARNED!

Date of experience: December 4, 2016
GB
1 review
0 helpful votes
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Not a legitimate comapy
December 4, 2016

Please do not order from this company. They charged me immediately and since then I have not been able to get a response to my emails or phone messages.

I have reported them to Facebook (where I first say their advertisement) and I am going to see if I can disput the charge with my bank.

Date of experience: December 4, 2016
Indiana
1 review
1 helpful vote
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Scam!
December 4, 2016

This place is a scam! They take your money, never ship your merchandise and will never, ever return emails, phone calls, etc. Good luck trying to ever talk to a human being. Google fanauthentics and read all the complaints about this place!

Date of experience: December 3, 2016
Virginia
1 review
4 helpful votes
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SCAM, SCAM, SCAM!
December 2, 2016

Just like everyone's review here, I ordered a product on 11/1, was charged on my credit card on the 3rd, as of today my order still say "Unfulfilled" like everyone else no calls returned, no e-mails, NOTHING! This is most likely a young kid that lives in Mommy & Daddy's basement and scams people. However, not for long because something is bound to happen when there is such a company out there that scams people! I'm so MAD! Calling my credit card co. Right now to reverse the charges. Let's all somehow get together and place a Class A lawsuit on this supposed company? Who's in?

I am putting in a Claim with BBB and found them on their website their address is:
Fan Authentics
******* Berg Rd
Southfield, MI *******
View BBB Review

I encourage everyone to take a few minutes to do the same please. Let's put this place out of business! Well deserved on both ends! Thank you & Happy Holidays everyone!

Date of experience: December 2, 2016
California
2 reviews
4 helpful votes
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I too have been duped by this so called company. Made a purchase for $39.95 on 11/22/16, now 11 days later trying to find out about shipment. No one answers phone, no one e-mails back. Contacted my credit card company (American Express) and they are going to refund $$ to me. Good luck to everyone else out there. I also got the supposed address for this company.

Fan Authentics
425 S. Eton St.
Birmingham Michigan *******

If anyone is close by give it a shot.

Date of experience: December 2, 2016
Illinois
1 review
5 helpful votes
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BIGGEST SCAM EVER!
December 1, 2016

I placed in order the end of October was card was charged and stil states my order is unfulfilled. Tried numerous times to email, make phone calls and never gotten a response back. There isn't ever a human that answers the phone. I am so upset that I didn't look at the reviews first. This is Bull$#*!!

Date of experience: December 1, 2016
Michigan
1 review
9 helpful votes
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What is going on?
December 1, 2016

If anybody can tell me, with verification, where this company is located, I will personally visit them and get something done. That's all I'll say, because it's all in how you word things online. I was scammed also, for a lot of money.
My name is Gregory Weigand. My email is *******@yahoo.com
I am on Facebook and my phone number is *******015 anytime day or night. I live in Mount Clemens Michigan but travel extensively and will make a personal visit to this company if it it can be verified that it is in the U. Saturday.
I also am personal friends with very good criminal and corporate lawyers that travel extensively.

Date of experience: December 1, 2016
Illinois
1 review
2 helpful votes
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Paid for expedited shipping, but 3 months later, still haven't received items. Call the phone number on their website over and over and over and leave voicemails, in addition to emailing numerous times. They absolutely do not call back or give an order update. The whole site and company is a scam. Beware.

Date of experience: December 1, 2016
Illinois
1 review
2 helpful votes
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Never received order
December 1, 2016

I ordered a sweater in October, paid for it but never received order. I have called and emailed them and I have never got a response at all. This company needs to be reported!

Date of experience: December 1, 2016
Michigan
1 review
3 helpful votes
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Just like everyone else, placed an order and never received it. There is no way to get in touch with them as the phone number is disconnected. When you buy something online, use paypal! They weill reimburse you. WHY IS NO ONE SHUTTING THIS FAKE COMPANY DOWN?

Date of experience: November 30, 2016
California
1 review
2 helpful votes
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Fraud
November 29, 2016

Don't order from this site I ordered in Oct never got.

Date of experience: November 29, 2016
Pennsylvania
3 reviews
2 helpful votes
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I ordered leggings Oct. 16,2016. It's now Nov. 26,2016. They took my money yet my order remains unfullfilled. I have contacted them 5 times & not one representative has gotten back to me! I would not recommend this "fan authentics" to anyone!

Date of experience: November 29, 2016
Tennessee
1 review
6 helpful votes
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INFURIATING
November 24, 2016

Same as everyone else. Never received my order but my payment went through and was never refunded. Tried numerous times to contact the company and no response.

Date of experience: November 23, 2016
Colorado
1 review
3 helpful votes
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This "company" is a total scam. They do not deliver on their orders, and if you can find a working number for them, it goes straight to voicemail. They will not respond to email or any type of correspondence. Thankfully, I opened a fraud request with my bank, who immediately returned my funds.
DO NOT USE THIS COMPANY. ITS NOT A GAMBLE, ITS GUARANTEED FRAUD.

Date of experience: November 23, 2016
California
3 reviews
8 helpful votes
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Be careful with this tape of companies don't let them take away you money bunch of scamers thief people.
I place a orden on September 06,2016 still dont received my Black leggings-premium with a logo I love Sharks. Customer service representatives never answer any call o email
Facebook have to block this tape of companies

Date of experience: November 21, 2016
Illinois
1 review
5 helpful votes
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FRAUDULENT COMPANY!
November 21, 2016

I lagged my order on November 7,2016 and still have not received it! It states it is still unfulfilled! After numerous times trying to contact them by both phone and email, I have no response. Am reporting them to the BBB and Facebook! This company is not real!

Date of experience: November 21, 2016
Michigan
1 review
2 helpful votes
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Scam!
November 17, 2016

Ordered something in October. Still haven't received it, although the money came out of our bank. When we call it goes to voicemail and no one calls us back. So disappointed.

Date of experience: November 17, 2016
Nebraska
1 review
2 helpful votes
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SCAM!
November 17, 2016

I ordered an item back in October and it still has not arrived. I have called them and sent emails and no response. I also got charged the amount to my card but it still says my order is unfulfilled.

Date of experience: November 17, 2016
California
1 review
4 helpful votes
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I placed order on October 3 and my credit card transaction occurred on October 5. I have called and emailed Fan Authentics several times with no response. My next step is to contact my credit card company fraud division to get my money back and find a reputable merchant to get the merchandise I had ordered. I wish I had reviewed Fan Authentics prior to placing the order.

Date of experience: November 15, 2016
Michigan
1 review
3 helpful votes
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Terrible customer service
November 13, 2016

Terrible customer service. I guess i should feel lucky because i actually got my order but i tried contacting fan authentic numerous times to return it but got no response. I think I will dispute the charge anyway & get my money back because the website advertises money back guarantee within 60 days of shipment. Most reviews state that fan authentic is a scam & they never received there order.

Date of experience: November 13, 2016