FanaticsReviews 3,951

Med who helped me was very nice and understanding. My first order back in August was lost. This is my first purchase with fanatics so I was very disappointed. He immediately refunded me and helped repurchase another item. His customer service was great.

Half my order came damaged (they sent returned product) and it took 3.5 weeks after ordering, the other half has no scheduled ship date. This site sucks.

First, I got an email that the jersey I ordered was shipped and given a tracking number but the tracking number had no matches. There is no phone or email on the website, I only got an email as a response to a poor review I left. They did get back to me promptly and after checking with the warehouse they told me it would be re-shipped and expedited. Then I got an email that my order arrived but it did not. It showed up the next day, with a bill of $27. When I paid $200 for the jersey the website clearly states that duties and taxes were included and it was free shipping. Then I get a bill from fed-ex for taxes and processing fees and after contacting the company they take no responsibility for the false information given on the website. I will never order from them again. Lesson learned- check reviews before ordering from a company.

Placed an order just for them to tell me afterwards that the item is out of stock and that it was cancelled. Spoke with customer service and was told it was out of stock, but if I placed another order it would not cancel. I check the next day and the order is cancelled. I will never again use fanatics, if I could give zero stars I would.

I ordered over $100 worth of merchandise yesterday. The order was confirmed via email and my credit card was charged. 2 hours later I received an email stating the order was cancelled because they could not verify my credit card which is absolutely not true. I then called the number (7 times) for Fan Protection: *******564 and the department was closed for the entire day. I then called the main customer service number and they said they could not help me and stated they would not let me speak to a manager. I want my merchandise. This company is a scam!

I purchased a baseball jersey from this company to lay some vinyl on it for one of my customers. The jersey had loose strings on it everywhere like a blind man stitched it and the buttons all popped off. Had to personally stitch new buttons on and that was very time consuming (finding the buttons and stitching them on the shirt). Won't order from here again. Seems like they are convenient but the fabrics and products are cheaply made.

Yesterday I received the XL Steelers tank that I had expedited for this weekend! It blew my mind when I pulled this out of the package! For comparison, the shirt on the right is my 12 year olds son's large compression tshirt! This is ridiculous if you think any woman who wears a large will fit into this! Now I have to deal with the headache of sending this back!

I was very happy and satisfied with my order, the product was packaged very well and neat. And even when I wore it felt even better

I ordered a long sleeve shirt from Fantastic.com, I received the first shirt and the shirt had a hole in the shirt, so I did contact them about the problem and they sent me a return label so I could send the shirt back, which I just put it in the mail today, then I also received a replacement shirt today, now I opened my shirt today and the shirt text is faded bad, I won't ever order anything from Fanatics.com again.

I Ordered a T shirt yesterday I live in Australia, I later received an email telling me my order had been cancelled and that the payment wasn't processed yet the money had come out of my account.

Tried calling the international number and can't get through, not happy.

Shipped immediately in time for the game. Have ordered in the past and will continue to order again soon.

I ordered a Chelsea shirt and hoodie for my son on 3 June 2021. After 2 months and countless emails I was eventually advised on 9 August 2021 that the order had been lost and a replacement would be sent.

Naturally I was disappointed at the delay but grateful a replacement would be sent.

Another 5 weeks have passed and I have still not received the order. Every time I follow up the customer service department sends a link to the courier company tracking site but the information there is very vague and of no help at all.

I have no faith that I will ever receive this order.

First off they charge you to ship. Then it's going to take them 2-3 times as long to get your items. Be prepared to wait a month for your package to arrive. They Suck.

If you want your money or a jersey, avoid buying it through Fanatics or any of their sites. Still waiting for them to answer on the legal way