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Fanatics Reviews Summary
Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.
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Always prompt and courteous service. The value, quality, and assortment of items is second to none. My only provider of sports apparel and fan gear!
"When you're good at something you'll tell everyone, if you're great at something they'll tell you." -Walter Payton
Great selection and super customer service. Have never had a bad experience and looking forward to Christmas shopping!
Hello Ken! Thank you for your feedback and for choosing us for your sports gear needs. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Thanks again, Courtney
Every order is correct and arrives quickly. If return needs to be made they handle it quickly as well
Hello Ricky! Thank you for reaching out, and for the positive feedback! We are so happy to hear that you have had great experiences with our customer support and that you took the time out of your day to let us know. Thank you again, Courtney
I purchase all of my jerseys from fanatics and they always arrive on time and in the most perfect condition. I will continue to order from here!
Hello Brittany! Thank you for your feedback! We are so happy to hear that you had a great experience with your recent order! We look forward to keeping you game-day ready! Courtney
Great experience, not sure what else to say since it was great.
Hello Jonathan, Thank you so much for your feedback! We are truly pleased that you had such a great experience and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course, the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again, Sam
I've never had a serious issue with Fanatics.If there was any minor things,they took care of it quickly and fairly.I love shopping on this website(they have alot of great sales)and will continue to.
Hello Dee! Thank you so much for your feedback! We are so happy to hear that you have had great experiences with our customer support and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again. Courtney
Easy to order
Arrives when promised
Carries all the team "stuff" especially the clothes items in multiple sizes.
Easy returns
Hello Barbara! Thank you so much for the feedback! We are so happy to hear that you had such a great experience shopping with us! Thank you so much for taking the time to let us know about your positive experience. Courtney
From making purchases, and a one time return, my experiences with Fanatics has been very satisfying.
Hello Cef, Thank you so much for your feedback! We are truly pleased that you had such a great experience and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course, the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again, Sam
Hello David, Thank you for reaching out and providing your feedback regarding the quality of your recent order. We are very happy to learn you had a pleasant online experience while visiting our website. We are thankful for you. Please reach out to our team if we can be of further assistance. - Madison
Everything I have ordered has been delivered with no issues and priced reasonably.
Hello Richard, Thank you so much for your feedback! We are truly pleased that you had such a great experience and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course, the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again, Sam
It was a little while back so I don't actually remember the specifics of the incident but I know i was happy with the result which was it should have been. I thanked your person for being so attentive to the issue!
Hello Russell. Thank you for taking the time to provide your feedback! We are so happy to hear that you had a great experience with the agent and that they were able to resolve the issue at hand. We truly value your business, and we look forward to the opportunity to serve you again soon. Sincerely, Stacy
Some of the cards were extremely off-centered. Probably not your fault but it caused me a little grief and I had to pay to ship the cards back to Topps. I sent the cards to Topps and they sent me new ones. So the shipping of this cost me money.
Hello Toni! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us for your sports gear needs! Courtney
Everything I buy it's shipped with love an care thanks so much.
Hello Marcelle S, You're welcome! I am happy to hear that the packing of your orders has been good and the items have arrived with no issues. I appreciate you taking the time to submit this review, and we look forward to serving you for all your sporting needs! Sincerely, Stacy
Easy and fast application. I love the apparel and variety available
Hello Brandon, Thank you so much for your feedback! We are truly pleased that you had such a great experience and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course, the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again, Sam
Everything I expected. Never disappointed in my purchases. Will recommend
Hello Larry, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business, and we look forward to the opportunity to serve you again soon. Sincerely, Stacy
Shopping easy. Quick delivery. No complaints. All went well with order.
Hi Debra G! Thank you so much for taking the time to submit a review. I am very happy to hear that you were able to submit an order with no issues and that everything ordered was satisfactory. If you need anything further, please let us know. We value your business and look forward to serving you with all your future sports needs. Sincerely, Stacy
Fanatics is the only sports apparel company that I trust! They have quality products, and they always deliver on time! If you have any trouble, their customer service staff will make it right!
Hello Kenny! Thank you so much for your feedback! We are grateful that you had a great experience with our customer support and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again. Courtney
A good company with all your needs for sports merch...
Good customer service the one time a cap had a slight imperfection...easy exchange. My go to place.
Hello, Robert J. Thank you for taking the time to provide a review. We are thrilled to hear that you had a positive experience with us and that you were able to get the assistance you needed. We truly value your business, and we look forward to the opportunity to serve you again soon. Sincerely, Tina
Limited sizes for big and tall almost none when there are sales.
From the business
Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Jermaine! We sincerely appreciate your business and your valuable feedback! Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. Thanks again, Courtney