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Fanatics Reviews Summary
Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.
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A couple of shirts I have bought have shrank horribly.
Purchased a bag for travel. Great item. A lot of room
Michigan Wolverines Tennies by Nike are phenomenal! Most comfortable pair of shoes I have ever owned.
Elizabeth, thank you for reaching out, and we are grateful for the positive feedback! We hope you enjoy your shoes! Thanks, Carey
Hello Shawn, Thank you so much for your feedback! We are truly pleased that you had such a great experience and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again Carey
The hoodie is beautiful. It is warm and looks very comfortable. I love the look of the hoodie as well.
Hello Walter, Thank you for taking the time to update your review. We are thrilled to hear that you had a positive experience shopping with us and that the merchandise was satisfactory. We truly value your business, and we look forward to the opportunity to serve you again soon. Sincerely, Stacy
I love the jerseys I bought from u guys a month ago its the best.
Hello Duane,
Thank you so much for the nice review! We truly value your kind feedback and appreciate your kind words. We look forward to the opportunity to serve you again in the future! Thanks, Shane
The website is easy to navigate. I ordered a great Celtics jacket and I can't wait to get it and wear it.
The experience is easy to appreciate. I'm happy to have Fanatics as a shopping choice and keen to recommend Fanatics to others.
Hello Tori, Thank you so much for the feedback! We are so happy to hear that you had such a great experience with us and appreciate you recommending us to your friends and family. Thank you so much for taking the time to let us know about your positive experience. Sincerely, Carey
Always very satisfied with what I buy at Fanatics, very good quality and service. Delivery is fast and efficient.
Hello Barbara, Thank you for reaching out, and we are grateful for the positive feedback! Thanks, Carey
Hello Kathy, Thank you so much for the feedback! We are so happy to hear that you had such a great experience with your most recent order with us! Thank you so much for taking the time to let us know about your positive experience. Sincerely, Carey
I have had had no problem yet. I like Fanatics! Syracuse, Warriors and Yankees!
Hello Margaret,
Thank you so much for the positive review! We truly appreciate the kind feedback and are glad you enjoy your product. We hope you have a wonderful day! Thanks, Shane
I just Love the various merchandise they sell.
Always happy with my purchase.
Very good quality merchandise!
Hello Becky, Thank you for sharing your positive and insightful feedback. I am very pleased to hear you and your family are enjoying our selection of gear and products. Please do not hesitate to reach out to our team if you require any further assistance. -Madison
Our clothes that we ordered were the right size and arrived promptly.
Hello Michael, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Sam
Website was easy to navigate. Items arrived quickly and there were many emails letting me know when to expect them.
Hello Kristine, Thank you so much for your feedback! We are truly pleased that you had such a great experience and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course, the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again, Sam
Was giving a refund for an item. And was 'said' to be out of stock. It most certainly not. Given a refund and a coupon for the inconvenience. Which the coupon given. Isn't eligible for the products that I purchase. I can definitely see the card game being watered down. By Fanatics.
Fast and easy, as has always been my experience when shopping with Fanatics,
Hello Vera! Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Thanks again, Courtney
I've always had a great experience w/ Fanatics. The gear I buy here is always good quality & fast shipping. Love it!
Hello Talalemotu, Thank you for taking a moment to share your feedback regarding your experience as a loyal fan. We are very pleased to hear you are enjoying the webstore and appreciate you and your business. We look forward to providing the best service possible; please reach out to our team if you need further assistance. -Madison
Hello Thom! Thanks so much for taking the time to leave us a 5-star rating; it’s much appreciated! We look forward to keeping your game ready! Courtney
No Issues great customer service fair pricing fast delivery
Hello Debbie! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us for your sports gear needs! Courtney
Website is very easy to use, great selection. Had almost everything in my size, and was available.
Hello John! Thank you for reaching out, and we are grateful for the positive feedback! Courtney
From the business
Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Chad,
Thank you for reaching out, and we are grateful for the positive feedback! We truly appreciate the kind words, and we hope you have a great day! Thanks, Shane