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Fanatics Reviews Summary
Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.
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Great experience with the product and it came in time.
I really enjoy shipping here. All the sports stuff you want is here and competitive pricing.
Hello Justin! Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Thanks again, Courtney
I like to shop Fanatics.com online. I shop the clearance and sales products. In the past I have purchased t-shirts, hats, baseballs, and handbags. The products are very good quality. The products display a sports teams logo and name. I have the products mailed to my home address. Sometimes the shipping can take over five working days. The products always arrive in perfect condition.
Hello Melissa,
Thank you so much for your feedback! We are truly pleased that you had such a great experience with our sale and clearance items and that you took the time out of your day to let us know. If there is anything we can do to assist you further, please let us know.
Thanks again, Carey
Fanatics offers a wide variety of products for my favorite teams.
Hello D.K., Thank you so much for your feedback! We appreciate you taking the time to let us know we are doing a good job. If you ever need anything in the future, please feel free to reach out. Thanks, Carey
Great clothes and very good sales! Comfortable soft material! I love my polyester and cotton blend! Very quick and good delivery
Hi, Regina. Thank you for sharing your feedback with us! We truly appreciate you taking the time out of your day to share. Thank you, Jordan.
Good turn around time, packages and items were good quality
Hello Judith,
Thank you so much for the positive review! We truly appreciate the kind words and hope you enjoy your items! Thanks again, Shane
Products were just as pictured and shipped quickly.
Hi Vanessa. Thank you so much for your feedback, and we appreciate you taking the time out to let us know. We look forward to working with you again. Sincerely, Morgan
Such a huge selection of different sports gear covering all leagues.
Thank you, Michael. We are always looking for ways to get our fans into the game! Thank you, Jordan.
Bonjour Eric, Merci beaucoup pour votre retour! Nous sommes très heureux d'apprendre que vous avez eu une si bonne expérience avec votre dernière commande chez nous! Merci beaucoup d'avoir pris le temps de nous faire part de votre expérience positive. Cordialement, Carey
Love the shirt I purchased. Great fit. I like to use my rewards dollars towards my purchase.
They have a good selection of items I'm looking for. Quality is always good and shipping is pretty quick.
Ken, thank you for reaching out and we are grateful for the positive feedback! Thanks, Carey
Excellent. Just wish it shipped earlier. Very nice shirt.
Hello Bradley. Thank you so much for your feedback! We are happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business, and we look forward to the opportunity to serve you again soon. Sincerely, Stacy
Being a veteran I try to support my team and I love the dedication your company gives to acknowledging the military service
Thank you, Edward. We try to appreciate your feedback. Thank you for your time, Jordan.
I get my order each time I ordered my chosen unique designer clothes that attract attention in public with repeated flawless quality service and reputation of satisfaction given to their customers.
Hello Philip,
Thank you so much for the feedback! We are so happy to hear that you had such a great experience with
Your most recent order with us! Thank you so much for taking the time to let us know about your positive
Experience. Thanks, Shane
I received a MLB jersey with no tags attached and the letters of the player's name were not lined up at all. I contacted the customer's service two times, but never came back to me with a solution. They just said that my request had been escalated... and that's it... So I had to keep poor quality jersey of more than 300$.
Easy to navigate the site. Great selection of merchandise. Quick shipping and great value.
Hello Beryl, I greatly appreciate your feedback. I am happy to hear that you had a good shopping experience with us. We appreciate you taking the time to inform us that the goods were satisfactory and the delivery arrived on schedule. We really appreciate your business and hope to have the chance to assist you with all of your sporting needs! Regards, Stacy
Love Fanatics! As we all know….there is always a "But". I love Fanatics….but when it comes to fancash and free shipping….its really redundant. Wanting to buy something because you have a "reward" of a $10 fancash, the you go to checkout and use the fancash, it is useless because the shipping and tax ends up more than what it originally costs. If Fanatics could do better promotions when rewarding there Fanatic Fans with FanCash, it would be a totally different experience….a better one at that!
All in all….I really do LOVE FANATICS! Thank you all for what you do!
Good morning, Christopher. We are truly pleased to receive your feedback and have escalated this for review. We appreciate you taking the time to share with us. Thank you, Jordan.
Fanatics is definitely the best place to find anything that has to do with the sports wear for all fans!
Hello David! Thank you so much for your feedback! We are truly pleased that you had such a great
Experience and that you took the time out of your day to let us know. We appreciate all of the feedback.
We received, and we hope you enjoy your product! Thanks, Shane
It took way too long to get the merchandise The site kept saying your order should be arriving soon. It finally did a month plus. I am afraid to try it on incase it doesn't fit!
Received my order in 3 days. Great product and very good quality.
Good morning, Julie. Thank you so much for taking the time to share your experience with us. Thank you, Jordan.
From the business
Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Chavela,
Thank you for taking the time to leave us this nice review! We truly appreciate these kind words and look forward to the opportunity to serve you again in the future! Thanks, Shane