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Fanatics Reviews Summary
Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.
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Great value for money and quick delivery I'll be back soon and tell my friends about fanatics
So easy to shop, buy and return. Customer service really good
Thank you so much for the feedback! We are so happy to hear that you had such a great experience with us! Thank you so much for taking the time to let us know about your positive experience.
Hello Diane,
Thank you so much for the feedback! We are so happy to hear that you had such a great experience with your most recent order with us! Thank you so much for taking the time to let us know about your positive
Experience. Thanks again, Shane
I peruse Fanatics and have purchased several items from my favorite sports teams. I have to stay on the site continually to monitor for when the items I want are availalable at a discounted rate. Personally I think miost of the items are over prices. If they are reduced 25% the shipping, handling fee(1.99 which is ridiculous, and tax cause the savings to be minimal. Example a 44$ item discounted to 33 dollars still costs around 44 after shipping, tax and a handling fee. Why is there a handling fee. I makes no sense so I chatted online with someone and they said it is Standard Operating Procedure.
I am able to get a few items that I like but I think the costs keep climbing and the discounts keep getting smaller. On a few occassions Fanatics will make the price down $44 to $33 but will give me a $10 fan cash to spend in a very short time frame so I can actually get the $44 item for about 32 with the 10 in fancash. Thanks for the 10 Fan cash Fanatics, it is most appreciated
Hello David, Thank you so much for reaching out about your experience. We apologize for any confusion with our handling fee; that fee is standard on all orders to cover the labor costs for picking and packaging your orders at the warehouse. We appreciate all of the feedback we received, both positive and negative, but of course the positive always feels best! Thank you so much for taking the time to let us know about your positive experience. If you ever need any assistance, please feel free to reach out to us. Thanks, Carey
Lots of variety and additional promotional discounts on many. Many items.
They always have great sale prices. Good variety to choose from. Ships quickly. Good quality products.
Hello Peggy, Thank you so much for your feedback! We are so happy to hear about your experience. If there is anything we can do to assist you further, please let us know. Thanks again Carey
I've ordered certain caps for myself and my family and is completely satisfied. What I've ordered is what I got... PERIOD!
Thank you so much for the feedback! We are so happy to hear that you had such a great experience with your most recent order with us! Thank you so much for taking the time to let us know about your positive experience.
Hello Jose,
Thank you so much for the nice review! We truly appreciate the time you took to leave us this kind review, and we hope we have the opportunity to serve you again in the future! Thanks again, Shane
I use this site a lot. Good inventory and great prices.
Hello Sandra! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us to shop for your sports gear needs! Courtney
I ordered and it arrived within 3 days! Job well done!
Hello Edward! Thank you for your feedback and for choosing us for your sports gear needs. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Thanks again, Courtney
Overall a great experience with delivery, refunds and definitely merchandise
Hello Randy! Thank you for your feedback! We are so happy to hear that you had a great experience shopping with us! We look forward to keeping you game-ready! Courtney
It was new to me it was easy to order your clothes are very well made I
Hello Trevor! Thank you for your feedback! We are so happy to hear that you had a great experience receiving our merchandise! We look forward to keeping you game-ready! Courtney
Fantastic as always! I have ordered many times, and will continue to use the site. I was also very impressed with their customer service!
Hello Ryan, I appreciate you taking a moment to share your positive experience. It is our number-one priority to provide the best service possible. We appreciate you and your business; please do not hesitate to reach out if we can be of further assistance. -Madison
Last 2 purchase item was so bad and it is not reciprocating the value against the product quality. Very deceiving online photo.
Excellent service I'm very happy highly recommend this company
Hello Angeline! Thank you for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. Thanks again, Courtney
Quick and efficient, everything went great. Ordering again
Hello Vincent! Thank you for your feedback! We are so happy to hear that you had a great experience with getting your merchandise from us! We look forward to keeping you game-ready! Courtney
Great site to find the size you need. Fast delivery.
Hello Stephanie! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us for your sports gear needs! Courtney
The items that were ordered were shipped correctly on time and at a reasonable price
Hello Bill! Thank you for reaching out, and we are grateful for the positive feedback! Courtney
I've been a customer for at least 14 years. Website is easy to navigate, products are well made & there is a WIDE variety to choose from. The customer service has been excellent! Frequent sales & "Fan Cash" offers are also motivating factors!
Thank you for sharing your insightful and glowing feedback regarding our team, products, and webstore. I am elated to learn you have been a loyal fan, and we appreciate you! We love to hear from you. Please contact our team if you need further assistance. -Madison
All the hats l got was great they are AA+ and great looking and graphics and quality of them.
Hello Harvey! Thank you for your feedback and for choosing us for your sports gear needs. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. Thanks again, Courtney
From the business
Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are glad we could keep you in the game and look forward to playing another inning with you. Noah