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Fanatics Reviews Summary
Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.
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This is the most deceitful site ever. Do not send them your money. This shirt looked like it has been made by elves. Poor fabric and the logo was worse than I have ever seen.
Order status was clear, arrived as indicated. Pleased with all items
Very easy to order. Was delivered when they said it would. Very happy with the order.
Hey Duane. Thank you for the amazing feedback, and we greatly appreciate you letting us know we got it right. We are glad to provide you with the best service we have to offer. We look forward to keeping you game-ready in the future. Sincerely, Morgan
My product arrived in very good condition and when they said it would arrive
Hello Steve, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Sam
Orders a men's x large sweatshirt and it barely fits my girlfriend. She's 5"5 about 120 lbs. Its big enough but the length is so short. It's almost like it was shrunk in a dryer. And they try to charge you $10 to return it. What crap I'll never use this company again.
I enjoy getting reward cash and using it towards gifts. I used ne cash reward and it was great.
Hello Oscar, Thank you so much for your feedback! We appreciate you taking the time to share your amazing experience with our FanCash program. Thank you, Carey
Site easy to navigate. Prompt delivery. Not a fan of limited time to complete the process, but everything else works well.
Hello Catherine, Thank you so much for your feedback! We appreciate you taking the time to share your experience. If you ever need any assistance, please feel free to reach out. Thank you, Carey
Good deals and good quality for a good price. They have everything to choose from also.
Awe! Thank you so much, Ronnie! We appreciate your feedback. Sincerely, Jordan.
Fanatics is the only place to grab exclusive gear of all your favorite sports team. $#*!'s Sporting Goods has limited choice compared to Fanatics.
Hi Daniel. We are happy to hear that we have been able to keep your game ready. We appreciate you letting us know, and we look forward to working with you again. Sincerely, Morgan
Everytime i have ordered anything, all of my products have been delivered in a prompt time limit
Hello Stephen. We are overjoyed to hear that your experience has been a great one. We appreciate your feedback and truly look forward to having the opportunity to serve you again soon. Sincerely, Morgan
Most of the t-shirts on fanatics are sized very poorly. I wear an XL from most brands. The xl is tight and the 1x is huge. 2nd time I have purchased and returned from them. Out $20 for trying their poor fitting brands.
Extremely poor quality cotton, fits small in shoulders. Also they do not mention costs $9.99 to return items
Easy searches for specific teams and have always found something suitable. Love the sales as well!
Thank you for your feedback! We are excited that we can keep you in the game! We look forward to providing you with everything you could want to keep your team spirit as high as it can go. Noah
Easy to navigate and placing an order was user friendly.
Easy to navigate and make purchases. Prices are very reasonable and good selection.
Thank you for your review. We strive to make every experience with our fans a positive one. We look forward to keeping you off the bench in the future. Noah
It was easy to order two shirts, it took a week to get the first one and 10 days to get the second on in. The timeframe on delivery is what lost this transaction a star, from a company this large and being charged $8 for shipping and another $2 for handling, I expect better on delivery especially for the lack of weight in the shipment.
Hello Matthew,
Thank you so much for the nice review! We truly value your business as a customer and appreciate your kind words as well! Thanks again, Shane
The ordering experience was fine and delivery very fast. However, merchandise (Texas A&M waste paper basket) was scratched and in bad condition.
Price was decent and the delivery was timely and I love the hats
Hello Thomas, Thank you so much for the feedback! We are so happy to hear that you had such a great experience with your most recent order with us! Thank you so much for taking the time to let us know about your positive experience. If you ever need any assistance in the future, please reach out to us. Thanks, Carey
Fanatics always has enough items for my team and they seem to have sales and promos quite often. I always find something here. And rewards, too!
Hello Kathleen,
Thank you so much for the positive review! We are glad to hear you enjoyed your experience with us, and are grateful for the feedback! Thanks again, Shane
Order was delivered fast
Product had no damage
Discount codes given for next purchase
Thank you so much for the feedback! We are so happy to hear that you had such a great experience with your most recent order with us! Thank you so much for taking the time to let us know about your positive experience. If you ever need any assistance, please feel free to reach back out. Thanks, Carey
From the business
Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello LeeAnn! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us for your sports gear needs! Courtney