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Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.
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My brother has been a Browns fan since he was about ten years old and after one of the games he was introduced to Otto Graham and Otto was so nice to my brother that it sealed the deal of his being a Browns fan for life (even though we lived in NYS).
I knew of Fanatics and of course purchased on line... had it shipped to me... then sent up to my brother. It was a very easy transaction and the quality was excellent.
Love the products, just takes a little long sometimes.
My order comes in a very timely manner and it is exactly what I am expecting.
Love love this site for all my sport clothes! Never had a problem, clothes are true to size and always speedy delivery!
When my Rangers were in the hunt to go to the world series fanatics was right there with the gear as soon as they won I put my order in I got my stuff within a few days. Granted there was a delay on a couple of items but I did get my gear as ordered. Same when my Rangers won the world series I couldn't of been more happy when I got that gear and was able to sport it around. Thanks fanatics for helping make my experience more enjoyable.
Got a Jordan-Dak Tshirt. Perfect fit. Great price and it arrived fast. Will shop with Fanatics again.
Item was very nice. Fit well. Ordered medium initially and it was too small om my husband I get a refund on that one and reordered it in a size large and it fit perfectly. Refund was easy process and shipping of new size was quick.
They have amazing products for the biggest fan in nfl, nba, college sports, and all sports you love. True fan friendly site with the best products so you can showcase your favorite teams!
I buy my adult grandson his Christmas gifts from Fanatics and they are always winners.
Great selection, reasonable prices and free shipping
I have purchased many items from Fanatics and everything was great!
Always great products and quick delivery! No other site I would even consider first before ordering from! Only had one issue in the past,and they took care of it,had my stuff resent and waived the shipping fee! Operator was very nice and very helpful! Fanatics ROCKS!
Can find everything you need on this site! Love the variety of items.
Was very in all aspects, from price, to wide variety of items to choose from, to timely delivery! Great job!
Always get what I expected when I order. Very Satisfied!
I ordered two shirts…both are great…size seemed good also.
I really liked everything I brought for the whole family, they enjoyed the clothes as well
Everything a sports fan could want. Good communication, fast shipping. Quality products.
Prices are reasonable. Large selection. Many college and professional teams to choose from.
Everything is great and I love shopping online because you have what I'm looking for.
Answer: I have no experience ordering from Australia so I'm afraid I will be of no help. I do agree that the holiday will add a little extra time but I don't believe it's as bad as everyone is saying. I don't know why I had such a good experience with them when it sounds like everyone else is angry with them. I'm curious to see how it goes for you.
Answer: Good luck. I just kept getting stupid answers until I filed a BBB complaint. Then I got instant satisfaction.
Answer: Hello Timo, Thank you for your feedback. We appreciate your business! Mike, Shannon, and Brad -- We would love to have an opportunity to work with you each regarding your less-than stellar experiences. Please provide your order numbers so that we may research and work on resolving your poor experiences! We value each of you and hope you will give us an opportunity to make this right.
Answer: No kidding. These fools are liars and thieves. They literally have fulltime dedicated employees who monitor sites like SiteJabber to provide responses to all the well deserved, nasty Fanatics reviews. It is entirely likely that any and all positive reviews touting their customer service are internally generated by their own employees. Write letters to your licensing body whether it be NFL or MLB and let them know about Fanatics and their FRAUDULENT and DECEPTIVE business practices. Fanatics should be glossed as Fraudnatics. BUYER BEWARE!
Answer: Hello, Thank you for reaching out to us. When an item is found to be out of stock the money is refunded back to the original form of payment. In addition, we issue a store credit on top of this for the inconvenience.
Answer: I would not worry to much about the negative feedback. You should get your items delivered to you with no problem. It might take a little time to be delivered but I had no problems with fanatics.
Answer: Please provide us with the contact information we can best reach you with so that we can pass this along. Julia.
Answer: Thank you for your correspondence. I am very sorry that you had this issue with the item. If you could please private message me your order number so I can take a further look?
Answer: Hello, thank you for reaching out. Upon reviewing your orders should arrive no later than December 13,2017.
Answer: Thank you for reaching out Michael. Refunds can take 2-7 business days for the refund to reflect back on the form of payment that was used at checkout. Thanks, Cayla
Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.

