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Fanatics

1.7

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Fanatics Reviews Summary

Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.

service
916
value
632
shipping
704
returns
512
quality
542
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Ohio
1 review
0 helpful votes
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Buying
January 24, 2024

It was easy to negotiate the site in order to fine what I was looking for

Date of experience: January 24, 2024
New York
1 review
0 helpful votes
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I have had a mostly positive experience with fanatics. My only negative is that the delivery times are not alway accurate. Sometimes, items arrive after the projected arrival time

Date of experience: January 24, 2024
Utah
2 reviews
0 helpful votes
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Nice selection
January 24, 2024

Was thankful for the extra money I received to put toward my purchase.

Date of experience: January 24, 2024
Pennsylvania
1 review
0 helpful votes
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Fanatics Rules
January 24, 2024

I love Fanatics! I never had an issue. It's easy ordering and fast service and shipping!

Date of experience: January 24, 2024
Georgia
1 review
0 helpful votes
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Placing my order was simple and fast
January 24, 2024

It's easy to place orders and you have sales all the time.

Date of experience: January 24, 2024
California
1 review
0 helpful votes
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Outstanding customer service
January 24, 2024

I had purchased gifts over the holiday and needed to return them due to fit issues. On both occasions, the customer service rep provided a painless and seamless process. I was dreading to have to deal with processing the returns but i was pleasantly surprised how smooth it went due in part of the great service that was provided.

Date of experience: January 24, 2024
Florida
1 review
0 helpful votes
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Always have a good experience.
January 24, 2024

Love the products they have! Large variety of items.

Date of experience: January 24, 2024
Virginia
1 review
0 helpful votes
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Great Buying Experience!
January 24, 2024

Fanatics' website was easy to navigate. Price of merchandise was very reasonable. I have made numerous purchases through Fanatics and have been thoroughly satisfied with the products and the buying experience,

Date of experience: January 24, 2024
Iowa
1 review
0 helpful votes
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Love my purchase
January 24, 2024

Saw a Chiefs top and had to have it. Had a great percentage off and got a great deal!

Date of experience: January 24, 2024
New Jersey
1 review
0 helpful votes
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Horrible business practice
February 16, 2024

I was notified 6 days before xmas that a shirt that was already ordered and confirmed for delivery was out of stock. There was no time to order anything else and receive before xmas. Wen I emailed and spoke to customer service they were not helpful or seemed to care. I told them I could order something else and they should overnight and they should pay for it since it was their mistake. They said no and couldn't help me. I was a loyal customer even though their delivery takes a long time they have now lost me as a patron.

Date of experience: January 24, 2024
Michigan
1 review
0 helpful votes
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Not easy to use fan cash
January 24, 2024

Very difficult to finish purchase checkout not very easy

Date of experience: January 24, 2024
New Jersey
2 reviews
0 helpful votes
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GREAT PRODUCTS AND EASY TO ORDER
January 24, 2024

I WOULD SAY THAT THE ENTIRE PROCESS FROM ORDERING TO RECEIVING MY PRODUCTS IS A++++! THE VAST AMOUNT OF PRODUCTS THEY OFFER IS ALSO EXCELLENT!

Date of experience: January 24, 2024
Mississippi
2 reviews
0 helpful votes
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Great customer service!
January 24, 2024

Purchased a T-shirt as a Christmas present for my son, issues with size. Not only did Fanatics work with me over the holidays, representatives newborn was very ill but still took the time to provide AMAZING customer service!'n

Date of experience: January 24, 2024
Michigan
1 review
0 helpful votes
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They mostly have what I need, if not they restock fairly fast. Shipping sometimes suck but it will be replaced quickly. Huge variety most things go up to 5x.

Date of experience: January 24, 2024
New York
1 review
0 helpful votes
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Great prices
January 24, 2024

Easy to navigate the site, great choices and great prices. Quality merchandise

Date of experience: January 24, 2024
California
1 review
0 helpful votes
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Excellent
January 24, 2024

Pricing, availability and delivery unmatched
And the outside suppliers have been vetted thoroughly
Thank you

Date of experience: January 24, 2024
Ohio
1 review
0 helpful votes
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The website is easy to use. There are variety of choices available in products for every sports fan.

Date of experience: January 24, 2024
Virginia
1 review
0 helpful votes
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Great products
January 24, 2024

Fanatics has the largest variety of unique shirts that I have seen. They are also made well. I always wear Ohio State and there's a wonderful variety of items to pick from. I also bought them for my daughter-in-law and grandsons and fanatics is the best place to find everything.

Date of experience: January 24, 2024
New York
1 review
0 helpful votes
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Rangers WIN WS
January 24, 2024

Had to have keepsakes from the very first Texas Rangers WS championship. Ordered and received the gear I wanted.

Date of experience: January 24, 2024
New Zealand
1 review
0 helpful votes
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Awesome Product
January 24, 2024

My order did arrive here in New Zealand at least one week. I'm really excited to wear this brand.Cheers

Date of experience: January 24, 2024

From the business

Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.


fanatics.com
Founded in 1995
Jacksonville, FL, United States