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Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.
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Ordering was easy and delivery was faster than anyone.
In all my years from ordering from Fanatics they have been accurate and order has been received timely.
Very easy to shop and they have everything you could want!
So many different varieties to choose from. And with the throwback options is such a plus.
The website is pretty easy to navigate. There is a good quantity of items to choose from.
There was plenty of merchandise to choose from and all teams available
Great products, great service. Have been a satisfied customer for years.
My experiences have been great. I have not encountered any problems.
For the most part, I've been happy with my purchases. I tend to find the T-Shirts to be of a lighter weight, thin and lesser quality product.
Was able to find and purchase a wwe replica belt and look and all the new things they had in stock online and had alot of stuff that were very interesting
Packaging arrived damaged, contents were fine, so I did not reach out. Better packaging could be used.
My husband love his red hat and my son loves his Lakers Shirt. The price was affordable. I will continue to order from Fanatics.
Great experience, especially with the app and my most recent purchases
I love the quality of your products and mostly your delivery process you always are on time and sometimes your products are delivered before promised!
VERY SATISFIED with the customer service of Fanatics! EASILY correct errors and compensate wherever needed!
On 12/31 I believe when I placed my order, I spoke to Arthur, and he was able to help me with my order. We didn't find exactly what I was looking for, but found something similar. He was great!
Answer: I have no experience ordering from Australia so I'm afraid I will be of no help. I do agree that the holiday will add a little extra time but I don't believe it's as bad as everyone is saying. I don't know why I had such a good experience with them when it sounds like everyone else is angry with them. I'm curious to see how it goes for you.
Answer: Good luck. I just kept getting stupid answers until I filed a BBB complaint. Then I got instant satisfaction.
Answer: Hello Timo, Thank you for your feedback. We appreciate your business! Mike, Shannon, and Brad -- We would love to have an opportunity to work with you each regarding your less-than stellar experiences. Please provide your order numbers so that we may research and work on resolving your poor experiences! We value each of you and hope you will give us an opportunity to make this right.
Answer: No kidding. These fools are liars and thieves. They literally have fulltime dedicated employees who monitor sites like SiteJabber to provide responses to all the well deserved, nasty Fanatics reviews. It is entirely likely that any and all positive reviews touting their customer service are internally generated by their own employees. Write letters to your licensing body whether it be NFL or MLB and let them know about Fanatics and their FRAUDULENT and DECEPTIVE business practices. Fanatics should be glossed as Fraudnatics. BUYER BEWARE!
Answer: Hello, Thank you for reaching out to us. When an item is found to be out of stock the money is refunded back to the original form of payment. In addition, we issue a store credit on top of this for the inconvenience.
Answer: I would not worry to much about the negative feedback. You should get your items delivered to you with no problem. It might take a little time to be delivered but I had no problems with fanatics.
Answer: Please provide us with the contact information we can best reach you with so that we can pass this along. Julia.
Answer: Thank you for your correspondence. I am very sorry that you had this issue with the item. If you could please private message me your order number so I can take a further look?
Answer: Hello, thank you for reaching out. Upon reviewing your orders should arrive no later than December 13,2017.
Answer: Thank you for reaching out Michael. Refunds can take 2-7 business days for the refund to reflect back on the form of payment that was used at checkout. Thanks, Cayla
Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.

