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Fanatics

1.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Fanatics Reviews Summary

Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.

service
916
value
632
shipping
704
returns
512
quality
542
This company responds to reviews on average within 0 days

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Colorado
1 review
0 helpful votes
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Fast Service, Fast Delivery
January 24, 2024
Updated review

Ordering was easy and delivery was faster than anyone.

Date of experience: January 24, 2024

Always Accurate and On Time
November 11, 2023
Previous review

In all my years from ordering from Fanatics they have been accurate and order has been received timely.

Date of experience: November 11, 2023
New York
1 review
0 helpful votes
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Fanatic's is the best place to shop!
January 24, 2024

Very easy to shop and they have everything you could want!

Date of experience: January 24, 2024
Iowa
1 review
0 helpful votes
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Love the variety
January 24, 2024

So many different varieties to choose from. And with the throwback options is such a plus.

Date of experience: January 24, 2024
New York
1 review
0 helpful votes
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The website is pretty easy to navigate. There is a good quantity of items to choose from.

Date of experience: January 24, 2024
Michigan
1 review
0 helpful votes
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Great
January 24, 2024

I'm very happy with all of my purchases, every single time I purchase something and give it to someone they love it.

Date of experience: January 24, 2024
New Jersey
1 review
0 helpful votes
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Excellent
January 24, 2024

There was plenty of merchandise to choose from and all teams available

Date of experience: January 24, 2024
New York
1 review
0 helpful votes
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Great
January 24, 2024

Website easy to navigate, never have issues, prices are reasonable and have great deals all the time.

Date of experience: January 24, 2024
New York
1 review
0 helpful votes
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Love Fanatics!
January 24, 2024

Great products, great service. Have been a satisfied customer for years.

Date of experience: January 24, 2024
Texas
1 review
0 helpful votes
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Great experience
January 24, 2024

My experiences have been great. I have not encountered any problems.

Date of experience: January 24, 2024
Maine
1 review
0 helpful votes
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Generally Satisfied.
January 24, 2024

For the most part, I've been happy with my purchases. I tend to find the T-Shirts to be of a lighter weight, thin and lesser quality product.

Date of experience: January 24, 2024
Alabama
1 review
0 helpful votes
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Fabulous Servicr
January 24, 2024

The Auburn golf bag came before Christmas and our son loves it.

Date of experience: January 24, 2024
California
1 review
0 helpful votes
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Was able to find and purchase a wwe replica belt and look and all the new things they had in stock online and had alot of stuff that were very interesting

Date of experience: January 24, 2024
Michigan
1 review
0 helpful votes
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Not great packaging
February 16, 2024

Packaging arrived damaged, contents were fine, so I did not reach out. Better packaging could be used.

Fanatics attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 24, 2024
North Carolina
1 review
0 helpful votes
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I love the quality and the prices.
January 24, 2024

My husband love his red hat and my son loves his Lakers Shirt. The price was affordable. I will continue to order from Fanatics.

Date of experience: January 24, 2024
Utah
1 review
0 helpful votes
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Love the app/website
January 24, 2024

Great experience, especially with the app and my most recent purchases

Date of experience: January 24, 2024
Florida
1 review
0 helpful votes
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Fixed
January 24, 2024

Fixed a shipping error efficiently

Thanks for the effort.

Date of experience: January 24, 2024
Florida
1 review
0 helpful votes
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Awsome
January 24, 2024

I love the quality of your products and mostly your delivery process you always are on time and sometimes your products are delivered before promised!

Date of experience: January 24, 2024
Texas
1 review
0 helpful votes
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Great service
January 24, 2024

Did not receive hat. They sent me another and received quickly.

Date of experience: January 24, 2024
Florida
1 review
0 helpful votes
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CUSTOMER SERVICE
January 24, 2024

VERY SATISFIED with the customer service of Fanatics! EASILY correct errors and compensate wherever needed!

Date of experience: January 24, 2024
Texas
1 review
0 helpful votes
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Great customer service
January 24, 2024

On 12/31 I believe when I placed my order, I spoke to Arthur, and he was able to help me with my order. We didn't find exactly what I was looking for, but found something similar. He was great!

Date of experience: January 24, 2024

From the business

Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.


fanatics.com
Founded in 1995
Jacksonville, FL, United States