Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Fanatics

Fanatics

1.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Fanatics?
grey stargrey stargrey stargrey stargrey star

Fanatics Reviews Summary

Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.

service
916
value
632
shipping
704
returns
512
quality
542
This company responds to reviews on average within 0 days

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
Follow Mike X.
Unfollow Mike X.
Share Review
Report Review

Awesome company!
January 24, 2024

From products,price, selection,and customer service if need Fanatics is fantastic!

Date of experience: January 24, 2024
Tennessee
1 review
0 helpful votes
Follow Brad B.
Unfollow Brad B.
Share Review
Report Review

Quality products
January 24, 2024

Quality products with great customer service. I've been ordering from this company for years. It's my first choice when purchasing sports related apparel and memorabilia.

Date of experience: January 24, 2024
Texas
2 reviews
0 helpful votes
Follow Eva H.
Unfollow Eva H.
Share Review
Report Review

Great products at a good price
January 24, 2024

I love the fact that you have great looking products at good prices. I love that fact that you had free shipping and also gave me free store cash. I hate that the promotional prices shown were only for certailn sizes which was annoying because I would click on something, get excited only to see that the size I wanted was a higher price. Overall, the free store cash promotion allowed me to get an item for my nephew that I otherwise would not have gotten

Date of experience: January 24, 2024
Pennsylvania
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review

Too many emails
January 24, 2024

Way too many emails. Customer support for me has been really good. I do like the fan cash. The nfl jersey I recently bought was really disappointing.

Date of experience: January 24, 2024
Missouri
1 review
0 helpful votes
Follow James I.
Unfollow James I.
Share Review
Report Review

I like the items that Fanatics offers in t-shirts but also in other items. Ordering online is easy and delivery is usually ahead of the original date given at the time of purchase. The quality of the product last along time.

Date of experience: January 24, 2024
Illinois
1 review
0 helpful votes
Follow Susan W.
Unfollow Susan W.
Share Review
Report Review

The ordering process is simple and easy with quick delivery times.

Date of experience: January 24, 2024
Massachusetts
2 reviews
0 helpful votes
Follow Jane L.
Unfollow Jane L.
Share Review
Report Review

Great website
January 24, 2024

Easy to order, fast shipping, great prices. The website is easy to navigate and the selection is wonderful.

Date of experience: January 24, 2024
Georgia
1 review
0 helpful votes
Follow Patricia P.
Unfollow Patricia P.
Share Review
Report Review

Great product and service
January 24, 2024

I never worry about ordering from Fanatics. The merchandise and the service are both great.

Date of experience: January 24, 2024
New Jersey
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review

Love me some fanatics
January 24, 2024

Fanatics is the best for pretty much all sports apparel

Date of experience: January 24, 2024
Florida
1 review
0 helpful votes
Follow William A.
Unfollow William A.
Share Review
Report Review

I have ordered a Michigan cap and a Detroit Lions cap and a Michigan Wolverines sweatshirt and am very happy with the price, the quality and the delivery service. I am currently waiting on delivery of a Detroit Lions lawn banner which is scheduled to arrive in a few days. Products, once ordered are easy to track online. I would certainly highly recommend Fanatics products and services to anyone.

Date of experience: January 24, 2024
Illinois
1 review
0 helpful votes
Follow Mike A.
Unfollow Mike A.
Share Review
Report Review

Happy Christmas
January 24, 2024

Bought several items for family for Christmas. Adults and children were all very happy with their gifts.

Date of experience: January 24, 2024
Florida
1 review
0 helpful votes
Follow Fil A.
Unfollow Fil A.
Share Review
Report Review

Excellent options for the sports fan.
January 24, 2024

Fanatics experience has been great. Their customer service is top notch.

Date of experience: January 24, 2024
Alabama
1 review
0 helpful votes
Follow Jeff S.
Unfollow Jeff S.
Share Review
Report Review

Always Nice
January 24, 2024
Updated review

The quality and price are nice! The shipping is fast as well!

Date of experience: January 24, 2024

Always good stuff!
November 11, 2023
Previous review

Great as I expect. Great gear. Fast service. Quality products.

Date of experience: November 11, 2023
Georgia
1 review
0 helpful votes
Follow ROY I.
Unfollow ROY I.
Share Review
Report Review

Review
January 24, 2024

It was a good experience to order from this company.

Date of experience: January 24, 2024
Colorado
1 review
0 helpful votes
Follow Drew O.
Unfollow Drew O.
Share Review
Report Review

Great product
January 24, 2024
Updated review

Really great product and excellent service! I love all your products

Date of experience: January 24, 2024

Great service
November 8, 2023
Previous review

I really like your service team and I really love your guys products

Date of experience: November 8, 2023
Colorado
1 review
0 helpful votes
Follow EMELITA X.
Unfollow EMELITA X.
Share Review
Report Review

THANK YOU FOR THE GREAT JERSEY AND WORN TO AN AVS vs VGK
INCURSION AND WE WON and ME WEARING MY PRIDE!HAVE

Date of experience: January 24, 2024
Michigan
1 review
0 helpful votes
Follow William A.
Unfollow William A.
Share Review
Report Review

Rock Music Apparel
January 24, 2024

Highly refreshed with my purchase experience! I didn't realize Fanatics dealt in Rock apparel.

Date of experience: January 24, 2024
Kentucky
1 review
0 helpful votes
Follow Dannie O.
Unfollow Dannie O.
Share Review
Report Review

Well fit well made
January 24, 2024

I have a obsession with the Gear on this site everything is well made and good fit

Date of experience: January 24, 2024
New York
1 review
0 helpful votes
Follow Dawn X.
Unfollow Dawn X.
Share Review
Report Review

I have had really good luck with Fanatics.
The quality of the products is very good which makes me more likely to use Fanatics for gifts.
Just one suggestion, if there is going to be a problem with delivery time or splitting up an order it would be helpful to know ahead of time.
Thank you for all your help in finding a unique gift that you are proud to send.

Date of experience: January 24, 2024
Massachusetts
1 review
0 helpful votes
Follow Priscilla E.
Unfollow Priscilla E.
Share Review
Report Review

Not happy with product.
January 24, 2024

I found the material inferior to other brands like Nike. It seems thinner.

Date of experience: January 24, 2024

From the business

Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.


fanatics.com
Founded in 1995
Jacksonville, FL, United States