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Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.
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From products,price, selection,and customer service if need Fanatics is fantastic!
Quality products with great customer service. I've been ordering from this company for years. It's my first choice when purchasing sports related apparel and memorabilia.
I love the fact that you have great looking products at good prices. I love that fact that you had free shipping and also gave me free store cash. I hate that the promotional prices shown were only for certailn sizes which was annoying because I would click on something, get excited only to see that the size I wanted was a higher price. Overall, the free store cash promotion allowed me to get an item for my nephew that I otherwise would not have gotten
Way too many emails. Customer support for me has been really good. I do like the fan cash. The nfl jersey I recently bought was really disappointing.
I like the items that Fanatics offers in t-shirts but also in other items. Ordering online is easy and delivery is usually ahead of the original date given at the time of purchase. The quality of the product last along time.
The ordering process is simple and easy with quick delivery times.
Easy to order, fast shipping, great prices. The website is easy to navigate and the selection is wonderful.
I never worry about ordering from Fanatics. The merchandise and the service are both great.
I have ordered a Michigan cap and a Detroit Lions cap and a Michigan Wolverines sweatshirt and am very happy with the price, the quality and the delivery service. I am currently waiting on delivery of a Detroit Lions lawn banner which is scheduled to arrive in a few days. Products, once ordered are easy to track online. I would certainly highly recommend Fanatics products and services to anyone.
Bought several items for family for Christmas. Adults and children were all very happy with their gifts.
Fanatics experience has been great. Their customer service is top notch.
The quality and price are nice! The shipping is fast as well!
Great as I expect. Great gear. Fast service. Quality products.
Really great product and excellent service! I love all your products
I really like your service team and I really love your guys products
THANK YOU FOR THE GREAT JERSEY AND WORN TO AN AVS vs VGK
INCURSION AND WE WON and ME WEARING MY PRIDE!HAVE
Highly refreshed with my purchase experience! I didn't realize Fanatics dealt in Rock apparel.
I have a obsession with the Gear on this site everything is well made and good fit
I have had really good luck with Fanatics.
The quality of the products is very good which makes me more likely to use Fanatics for gifts.
Just one suggestion, if there is going to be a problem with delivery time or splitting up an order it would be helpful to know ahead of time.
Thank you for all your help in finding a unique gift that you are proud to send.
I found the material inferior to other brands like Nike. It seems thinner.
Answer: I have no experience ordering from Australia so I'm afraid I will be of no help. I do agree that the holiday will add a little extra time but I don't believe it's as bad as everyone is saying. I don't know why I had such a good experience with them when it sounds like everyone else is angry with them. I'm curious to see how it goes for you.
Answer: Good luck. I just kept getting stupid answers until I filed a BBB complaint. Then I got instant satisfaction.
Answer: Hello Timo, Thank you for your feedback. We appreciate your business! Mike, Shannon, and Brad -- We would love to have an opportunity to work with you each regarding your less-than stellar experiences. Please provide your order numbers so that we may research and work on resolving your poor experiences! We value each of you and hope you will give us an opportunity to make this right.
Answer: No kidding. These fools are liars and thieves. They literally have fulltime dedicated employees who monitor sites like SiteJabber to provide responses to all the well deserved, nasty Fanatics reviews. It is entirely likely that any and all positive reviews touting their customer service are internally generated by their own employees. Write letters to your licensing body whether it be NFL or MLB and let them know about Fanatics and their FRAUDULENT and DECEPTIVE business practices. Fanatics should be glossed as Fraudnatics. BUYER BEWARE!
Answer: Hello, Thank you for reaching out to us. When an item is found to be out of stock the money is refunded back to the original form of payment. In addition, we issue a store credit on top of this for the inconvenience.
Answer: I would not worry to much about the negative feedback. You should get your items delivered to you with no problem. It might take a little time to be delivered but I had no problems with fanatics.
Answer: Please provide us with the contact information we can best reach you with so that we can pass this along. Julia.
Answer: Thank you for your correspondence. I am very sorry that you had this issue with the item. If you could please private message me your order number so I can take a further look?
Answer: Hello, thank you for reaching out. Upon reviewing your orders should arrive no later than December 13,2017.
Answer: Thank you for reaching out Michael. Refunds can take 2-7 business days for the refund to reflect back on the form of payment that was used at checkout. Thanks, Cayla
Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.

