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Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.
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Ordered Pro Standard swearshirt and loved quality. Shipping was fast. Even able to use discount code which is always appreciated.
Every time I order from Fanatics, I know I'm going to get high quality products. They have the best name brands and the best variety. I have always gotten my orders on time. Customer service has always been top notch as well.
Never had one issue from ordering on here.I love shopping fanatics for my kids.Never disappointed
Found exactly what I needed and received it quickly.
Terible they wouldn't give me my fan
Cash $62
I bought 16 jerseys from you and you cheated me!
I will never do business with you ever again
I ordered 2 Pittsburgh penguin jerseys for my grandsons. They arrived quickly and in great condition. One was too large, so I kept it for him and ordered the smaller size.
Made multiple orders. They all came on time except for one and they fixed that super fast
The inventory is outstanding, the products are fantastic and fairly priced. Never a problem with shipping, it's always been on time for me
Original order process was easy, efficient delivery was very fast. Merchandise was excellent quality and priced great. Had to return one item. Return process could not have been easier - refund received quickly!
Truly wonderful process!
Gave as gifts and they were very appreciated. Very well made and sized correctly
The item I purchased for my wife, did not fit her. So she returned them, and the money was promptly returned. Then she ordered another item which was promptly delivered, and she loves her Jalen Hurts jersey! Ty for great customer service as well as great products. Sincerely, customer for life -Hughston 👍🏼
Quick and easy to complete transactions. Company stands behind their products
The experience was very good. Everything worked out perfectly
I ordered a size too small, and the return and replacement with a larger size went smoothly. My hoodie is beautiful and great quality!
Merchandise came as advertised. Shipping on time. Priced right.
Transaction was one of best experiences for me in ordering online. Articles were easy to find. Price was fair & I received my merchandise before it was due to arrive. Would definitely order from fanatics again
The product was a gift for a friend and my friend seemed to really like it!
Answer: I have no experience ordering from Australia so I'm afraid I will be of no help. I do agree that the holiday will add a little extra time but I don't believe it's as bad as everyone is saying. I don't know why I had such a good experience with them when it sounds like everyone else is angry with them. I'm curious to see how it goes for you.
Answer: Good luck. I just kept getting stupid answers until I filed a BBB complaint. Then I got instant satisfaction.
Answer: Hello Timo, Thank you for your feedback. We appreciate your business! Mike, Shannon, and Brad -- We would love to have an opportunity to work with you each regarding your less-than stellar experiences. Please provide your order numbers so that we may research and work on resolving your poor experiences! We value each of you and hope you will give us an opportunity to make this right.
Answer: No kidding. These fools are liars and thieves. They literally have fulltime dedicated employees who monitor sites like SiteJabber to provide responses to all the well deserved, nasty Fanatics reviews. It is entirely likely that any and all positive reviews touting their customer service are internally generated by their own employees. Write letters to your licensing body whether it be NFL or MLB and let them know about Fanatics and their FRAUDULENT and DECEPTIVE business practices. Fanatics should be glossed as Fraudnatics. BUYER BEWARE!
Answer: Hello, Thank you for reaching out to us. When an item is found to be out of stock the money is refunded back to the original form of payment. In addition, we issue a store credit on top of this for the inconvenience.
Answer: I would not worry to much about the negative feedback. You should get your items delivered to you with no problem. It might take a little time to be delivered but I had no problems with fanatics.
Answer: Please provide us with the contact information we can best reach you with so that we can pass this along. Julia.
Answer: Thank you for your correspondence. I am very sorry that you had this issue with the item. If you could please private message me your order number so I can take a further look?
Answer: Hello, thank you for reaching out. Upon reviewing your orders should arrive no later than December 13,2017.
Answer: Thank you for reaching out Michael. Refunds can take 2-7 business days for the refund to reflect back on the form of payment that was used at checkout. Thanks, Cayla
Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.


Hi Edward, I sincerely apologize for any inconveniences this has caused you, and I would be happy to help you even more if I could gain a better understanding! I've sent you an email for further assistance with this. Warm regards, Shane