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Fanatics

1.7

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Fanatics Reviews Summary

Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.

service
916
value
632
shipping
704
returns
512
quality
542
This company responds to reviews on average within 0 days

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California
1 review
0 helpful votes
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Wow
January 25, 2024

Love the experience it's easy and quick and reliable to order from

Date of experience: January 24, 2024
Ohio
1 review
0 helpful votes
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Quality products from clothing to man cave decoration. Plenty of teams,schools,colleges,professional sports leagues to choose from. Gifts from infants to seniors. Never had a problem with fanatics.Great deals and sales.Products arrive on time,and have came in great condition! Clothing last. Material doesn't unravel or fade or shrink. I've been a customer for about 15+ years, and will continue to be a loyal customer. I've turned family and friends on to fanatics.👍

Date of experience: January 24, 2024
Michigan
1 review
0 helpful votes
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Great Company
January 25, 2024

I have ordered several things from Fanatics and have had good experiences with everything from purchasing to delivery!

Date of experience: January 24, 2024
Ohio
1 review
0 helpful votes
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Fast delivery and availability truly outstanding. Thank you for great service 👍

Date of experience: January 24, 2024
California
1 review
0 helpful votes
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Great quality and great prices
January 25, 2024

Purchasing gifts for the holidays or special occasions I always find the perfect gift on sale. Fast shipping and easy returns

Date of experience: January 24, 2024
California
1 review
0 helpful votes
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Return status
January 24, 2024

Your Agents were friendly and very helpful! And willing to do above and beyond

Date of experience: January 24, 2024
Ohio
1 review
0 helpful votes
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Happy brother-in-law
January 24, 2024

I purchased a Cleveland Browns jersey (Myles Garrett) for my brother-in-law for Christmas. He was thrilled. The quality is excellent and the fit was perfect. The ordering process was easy and delivery was quick. I will be back for more items.

Date of experience: January 24, 2024
Ohio
1 review
0 helpful votes
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Fanatics is everything that I thought they wouldn't be as far as quality and so forth

Date of experience: January 24, 2024
New Jersey
1 review
0 helpful votes
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With the exception of most of the Nike and Mitchell/Ness, everything we have purchased has been sent back or simply thrown away with the garbage. I cannot overstate our disappointment with Fanatics/NFL Shop - we had plans to spend big and buy people and ourselves gifts this season - did I say it was virtually ALL garbage - cheapest material, poorly fitting/not fitting, bad "iron-on" stencils, it just goes on. If these items were inexpensive, then you might expect some of this. But they were anything but. Oh, and lets not forget the "return" policy - costs you $10.00 to return something, unless you take the gift card route - almost a form of extortion/coercion, no? We miss Modells..

Date of experience: January 24, 2024
Nigel P. — Fanatics Rep
over a year old

Hello James, I am truly sorry for any issues regarding your orders, and I would love to have the chance to make things right! I have reached out to you via email, hoping to resolve this matter. Best regards, Shane

Florida
1 review
0 helpful votes
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Great experience
January 24, 2024

I got exactly what I ordered, in a timely manner, no issues.

Date of experience: January 24, 2024
California
1 review
0 helpful votes
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Great quality every time!
January 24, 2024

I have been on a roll with my purchases from Fanatics. But my teams keep winning championships so I gotta have the gear! T-shirts, hats, & accessories have all been outstanding quality! The prices and constant discounts are not bad either! Who doesn't want great quality & pricing?!?!

Date of experience: January 24, 2024
Oklahoma
1 review
0 helpful votes
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Always buy from Fanatics
January 24, 2024

I have bought all my sports clothes, etc., from Fanatics for years! Birthdays, Christmas presents, just because - I always buy at Fanatics. If a shirt or something doesn't fit, the return process is super easy. In fact, you have a year to return something if it doesn't fit or you decided you didn't like it, as long as it hasn't been worn. Also, you can get an e-gift card for your return and it never expires. The only problem I have ever had is the sizing. My son is a big person and sometimes his normal size fits and sometimes it doesn't. I just return it and get the next size or get a refund without any problems.

Date of experience: January 24, 2024
Florida
1 review
0 helpful votes
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Apparel was great
January 24, 2024

Ordered this as a gift. Recipient loved it! I had a troublesome experience prior to this. I shop this site frequently and never been disappointed. My previous order was incorrectly sized. Customer service was exceptional. This replacement item was perfect!

Date of experience: January 24, 2024
New Jersey
1 review
0 helpful votes
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The website was very easy to use!
January 24, 2024

Everything I ordered, came when it said it would. Very efficient!

Date of experience: January 24, 2024
Ohio
1 review
0 helpful votes
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Christmas Gifts
January 24, 2024

I bought several Christmas Gifts off of Fanatics this year and all recipients were thrilled with their gifts. I was very pleased with the ease of purchasing through the site and the prompt delivery. I will definitely be purchasing more from Fanatics! Ohh and I love the Fan Cash!

Date of experience: January 24, 2024
Colorado
1 review
0 helpful votes
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Too small!
February 16, 2024

Several items were too small and extremely tight. Does not match regular sizing

Date of experience: January 24, 2024
Ohio
1 review
0 helpful votes
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Great selection!
January 24, 2024

I was looking for multiple gifts for several of my friends around Christmas. Fanatic's had everything I wanted plus something for myself! Definitely great deals as well.

Date of experience: January 24, 2024
Georgia
2 reviews
0 helpful votes
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Georgia Bulldogs Christmas
January 24, 2024

I bought a lot of my Christmas presents from Fanatics.I got everything on time, quality was great, price was good, and everyone loved their gifts...

Date of experience: January 24, 2024
California
1 review
0 helpful votes
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I trust Fanatic's products
January 24, 2024

Deliveries always arrive on time and in good condition.

Date of experience: January 24, 2024
Pennsylvania
1 review
0 helpful votes
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Good Service
January 24, 2024

I was very happy with the service and items that I received.

Date of experience: January 24, 2024

From the business

Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.


fanatics.com
Founded in 1995
Jacksonville, FL, United States