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Fanatics

1.7

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Fanatics Reviews Summary

Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.

service
916
value
632
shipping
704
returns
512
quality
542
This company responds to reviews on average within 0 days

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Pennsylvania
1 review
0 helpful votes
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Nice and warm
January 25, 2024

The hat is warm and comfortable, so far it's maintaining its shape,

Date of experience: January 25, 2024
New Jersey
1 review
0 helpful votes
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Over The Top
January 25, 2024

Have ordered many items from Fanatics never a problem

Date of experience: January 25, 2024
Georgia
1 review
0 helpful votes
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Products
January 25, 2024

The products are always high quality and well made. This has been my favorite store for college merchandise

Date of experience: January 25, 2024
California
1 review
0 helpful votes
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Great Products!
January 25, 2024

Love the products and the different deals! Only issue I have is shipping is almost never on time but that's fine, the products are great.

Date of experience: January 25, 2024
Idaho
1 review
0 helpful votes
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Loving my jerseys
January 25, 2024

I enjoy fanatics. They have good products and sales. I only wish that they had free returns/exchanges. It's not always easy to know what size you might need and having to pay to return or exchange is frustrating.

Date of experience: January 24, 2024
Rhode Island
1 review
0 helpful votes
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Size issues
January 25, 2024

Some T-shirts a large fits and others I need an extra large. It's aggravating to get a T-shirt that doesn't fit. I've been offered to return the items, but it was to much trouble and I just kept them and gave them away.

Date of experience: January 24, 2024
California
1 review
0 helpful votes
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Confused
February 17, 2024

The CAL beanie was outstanding but the GT beanies was quite small and I don't have a large head. I think it was for an adolescent boy but I thought it said mens. Besides that, the design of the beane was great! I'll b shopping soon! TY!

Date of experience: January 24, 2024
New York
2 reviews
0 helpful votes
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Happy with EVERYTHING
January 25, 2024

I am very happy with my purchase of the Green Bay Packers items I ordered. My son just adores his jacket! He loves his long sleeve shirt and matching hat.

Date of experience: January 24, 2024
Mississippi
1 review
0 helpful votes
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Nice Sport Apparel for Fans
January 25, 2024

I love the items that I purchased from Fanatics. The stuff is real and sold at reasonable prices. I do not like the handling fees or the shipping fees. You are definitely charged for both unless there is a promo code for free shipping. You can not escape the handling fee of $3 to $5.

Date of experience: January 24, 2024
Illinois
1 review
0 helpful votes
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Really great Company
January 25, 2024

I purchased several items, awesome quality, good deals, fast shipping and great Customer service! Will continue purchasing from them. Very satisfied 😁

Date of experience: January 24, 2024
Maryland
1 review
0 helpful votes
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Good products.
January 25, 2024

Fair prices for their products. Receive the items I ordered in a timely time

Date of experience: January 24, 2024
California
1 review
0 helpful votes
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No hassle returns
January 25, 2024

I didnt have an order #but CS was able to locate and initiate the return and label

Date of experience: January 24, 2024
North Dakota
1 review
0 helpful votes
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Return
January 25, 2024

Easy to return a coat that ran small for one that fits

Date of experience: January 24, 2024
Illinois
1 review
0 helpful votes
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Michigan shirts
January 25, 2024

The championship shirts were in stock and the size needed

Date of experience: January 24, 2024
Florida
1 review
0 helpful votes
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The quality is amazing and it doesn't shrink in the dryer. I am glad my husband who is 6'8 can have all his fan gear too.

Date of experience: January 24, 2024
Virginia
2 reviews
0 helpful votes
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Great prices and delivery time.
January 25, 2024

Excellent service with this company. Products are great quality.

Date of experience: January 24, 2024
Indiana
1 review
0 helpful votes
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Customer service
February 17, 2024

Tried ordering a shirt for my wife. The promotion stated the shirt had free shipping. When I went to check out it showed $4.99 shipping cost. I worked with one of Fanatics agents and questioned why I was being charged. The agent told me she would give me a refund on the shipping this time. I asked why I was charged in the first place and never received a real answer. I had an issue before and given a 10% discount which I also ask for and was told it didn't apply to this purchase? No response. I have bought several items from Fanatics. I ask to speak with a representative and all I got was the automated response. I felt that if this is the only way to correspond that I would be hard pressed to make future purchases.

Date of experience: January 24, 2024
Florida
1 review
0 helpful votes
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Great customer service.
Fast on time delivery.
Awesome sales and promotions.
FAN-CASH could be better and given more often to returning members.

Date of experience: January 24, 2024
Pennsylvania
1 review
0 helpful votes
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Christmas gift
January 25, 2024

The item I wanted was very easy to find and place an order.

Date of experience: January 24, 2024
Wisconsin
2 reviews
0 helpful votes
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Jersey man city
January 25, 2024

Got my son a man city away jersey and it's exactly what he wanted. Saved some money and delivery was a complete before the holidays

Date of experience: January 24, 2024

From the business

Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.


fanatics.com
Founded in 1995
Jacksonville, FL, United States