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Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.
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I needed last minute gifts for Christmas gifts for Pittsburgh Steeler fans (not me). Fanatics had a sale on items that were perfect gifts and I even got free shipping with a $24 purchase
Of the different items that I have ordered from Fanatics I've enjoyed wearing all of them and have received a lot of compliments.
Gave this to my husband for Christmas and he loves it. It does run a little large (especially long). It is very soft on the inside.
My experience was Fast and easy. I prefer to shop online
I have found a few Xmas & B-Day gifts for the men in my family here...good sales (even better when I have rewards/FanCash) and delivery is usually quick!
I absolutely love my Lion's football hoodie, great quality & fit.
Ordered my husband one for Christmas, but didn't notice till recently, what looked like a tiny hole was actually an imperfection. Small stiches in the front. Bummer.
I ordered several long sleeve shirts and a pair of pajama bottoms. I was very happy with the quality of the material and the sizing was true to size. I will definitely order again.
I ordered an iPhone otterbox and had to return for wrong size. Had to take e-gift card or I would have lost part of my money if I wanted a refund. When I tried to reorder the right size it is not available. It's been 3 months and still not available and they don't know when and if it will be. Frustrating!
I found a specific team's sneakers for my husband's birthday. The ordering process was easy and the product was received in less than 48 hours. The product matched the description, it fit, and hubby was happy!
I never have a problem when I order from Fanatics. The service is great and the products excellent!
It's a great site. I find a lot of good stuff all the time.
My only complaint is that the items I really wanted were always out of stock, even after months. So I had to settle on a secondary choice. Just wish I could shape the brim or visor better.
Everything I ordered was great and the family was happy Christmas day! I've never had any problems with orders from Fanatics and customer service is great!
Most orders are good and great price; however, I have had missing, damaged, or wrong items come instead.
I always order my son Cowboys gear from here because the quality is good and the sales are affordable. Because of the quality of clothing, I will always order from here. I have even advised my family to go on the site and check it out.
Fanatics is my number one go to for all my college football stuff.
Items bough are of great quality and great texture.
Answer: I have no experience ordering from Australia so I'm afraid I will be of no help. I do agree that the holiday will add a little extra time but I don't believe it's as bad as everyone is saying. I don't know why I had such a good experience with them when it sounds like everyone else is angry with them. I'm curious to see how it goes for you.
Answer: Good luck. I just kept getting stupid answers until I filed a BBB complaint. Then I got instant satisfaction.
Answer: Hello Timo, Thank you for your feedback. We appreciate your business! Mike, Shannon, and Brad -- We would love to have an opportunity to work with you each regarding your less-than stellar experiences. Please provide your order numbers so that we may research and work on resolving your poor experiences! We value each of you and hope you will give us an opportunity to make this right.
Answer: No kidding. These fools are liars and thieves. They literally have fulltime dedicated employees who monitor sites like SiteJabber to provide responses to all the well deserved, nasty Fanatics reviews. It is entirely likely that any and all positive reviews touting their customer service are internally generated by their own employees. Write letters to your licensing body whether it be NFL or MLB and let them know about Fanatics and their FRAUDULENT and DECEPTIVE business practices. Fanatics should be glossed as Fraudnatics. BUYER BEWARE!
Answer: Hello, Thank you for reaching out to us. When an item is found to be out of stock the money is refunded back to the original form of payment. In addition, we issue a store credit on top of this for the inconvenience.
Answer: I would not worry to much about the negative feedback. You should get your items delivered to you with no problem. It might take a little time to be delivered but I had no problems with fanatics.
Answer: Please provide us with the contact information we can best reach you with so that we can pass this along. Julia.
Answer: Thank you for your correspondence. I am very sorry that you had this issue with the item. If you could please private message me your order number so I can take a further look?
Answer: Hello, thank you for reaching out. Upon reviewing your orders should arrive no later than December 13,2017.
Answer: Thank you for reaching out Michael. Refunds can take 2-7 business days for the refund to reflect back on the form of payment that was used at checkout. Thanks, Cayla
Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.

