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Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.
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Alex directed me efficiently and quickly to the right people and followed up to reverse a mistake I made in the auction. Thank you to all concerned.
Bought as a gift but needed a larger size. Quick and easy replacement.
I have bought many items from Fanatics for all of my favorite sports teams. The quality and value of my purchases has always been too notch!
I ordered 2 different sports team clothing wear for Christmas gifts. Everything I ordered was delivered within a reasonable time period.
Being a super fan of a team over 1000 miles away makes it hard to find team gear local. Every time I order from here I get it promptly and the quality is in matched. Thank you Fanatics for being the go to and trustworthy site you are!
So easy to browse online and then place your order. Fast and easy
Great products at an affordable price. You will appreciate the communication between you and Fanatics. Super fast delivery service.
Great size and feel for the blanket. Great price and was very quick to arrive
Always a great experience when ordering from Fanatics.
Real great no problem ordering from them at all I will always order from the go Fanatics
Jersey was a gift. Loved the color of the jersey but it ran small for a medium size. Purchase process was easy and delivered quickly.
You can't beat shopping with fanatics.com! It's a one stop shop for all sports fans of all ages! I have made multiple purchases! I have not been disappointed yet! I am very pleased with the quality of service and will be making future purchases!
It is always a pleasure to shop at Fanatics! Everything is there in sportswear and gear, no need to go anywhere else! The products are quality, authentic, and fun to wear! All the products are current! You can get items you missed over time, and get them in sales! The cost is reasonable! Fan Cash is great to have available!
I ordered a gift for friends and had it shipped to their address. There was no way for me to let them know the gift was from me.
Found exactly what I was looking for, had it shipped directly to him and had no issues at all.
Easy to order, pay, and delivery on time. Different categories to choose from.
They switch sites & i cant even view games ezly. They r one by one on top of each other. Cant access other areas of the site.
Answer: I have no experience ordering from Australia so I'm afraid I will be of no help. I do agree that the holiday will add a little extra time but I don't believe it's as bad as everyone is saying. I don't know why I had such a good experience with them when it sounds like everyone else is angry with them. I'm curious to see how it goes for you.
Answer: Good luck. I just kept getting stupid answers until I filed a BBB complaint. Then I got instant satisfaction.
Answer: Hello Timo, Thank you for your feedback. We appreciate your business! Mike, Shannon, and Brad -- We would love to have an opportunity to work with you each regarding your less-than stellar experiences. Please provide your order numbers so that we may research and work on resolving your poor experiences! We value each of you and hope you will give us an opportunity to make this right.
Answer: No kidding. These fools are liars and thieves. They literally have fulltime dedicated employees who monitor sites like SiteJabber to provide responses to all the well deserved, nasty Fanatics reviews. It is entirely likely that any and all positive reviews touting their customer service are internally generated by their own employees. Write letters to your licensing body whether it be NFL or MLB and let them know about Fanatics and their FRAUDULENT and DECEPTIVE business practices. Fanatics should be glossed as Fraudnatics. BUYER BEWARE!
Answer: Hello, Thank you for reaching out to us. When an item is found to be out of stock the money is refunded back to the original form of payment. In addition, we issue a store credit on top of this for the inconvenience.
Answer: I would not worry to much about the negative feedback. You should get your items delivered to you with no problem. It might take a little time to be delivered but I had no problems with fanatics.
Answer: Please provide us with the contact information we can best reach you with so that we can pass this along. Julia.
Answer: Thank you for your correspondence. I am very sorry that you had this issue with the item. If you could please private message me your order number so I can take a further look?
Answer: Hello, thank you for reaching out. Upon reviewing your orders should arrive no later than December 13,2017.
Answer: Thank you for reaching out Michael. Refunds can take 2-7 business days for the refund to reflect back on the form of payment that was used at checkout. Thanks, Cayla
Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.

