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Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.
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I recently made a purchase and it could not have been more positive. Hassle-free and quick, and the FanCash never hurts, I know that I'm going to always get authentic and stylish apparel from this website. Never let's me down.
Grabbed a few things at a great price. Only complaint is the pictures. I was unable to tell the fabric of the scarves I ordered. I definitely should have viewed the fabric, but would love if the pictures were a bit more detailed.
Fanatics has the best selection of sports apparel. I always look to them for anything I want to wear to support m teams, get it at a fair price and get it quick.
Always love to get our team related shirts from Fanatics. The first place I go for our World Series shirts and college basketball championship shirts! They ship fast and the shirts are always the best quality.
I've purchased so many items from this company. We are big Gamecocks fans and we have several alumni's in the family. The quality of products are very good. Customer service is also very professional and has helped me out a few times.
I bought a shirt for my niece for Christmas. It was too tight. Wanted to exchange for larger size but shirt was out of stock, so returned instead. Easy return process.
Customer Service person was very helpful and professional.
I shopped for some Cleveland State items for my granddaughter who is just beginning classes there. She loved the leggings and scarves. I also found a Bengals shirt for myself. I have bought many team items from Fanatics thru the years. Always great gifts.
We love the quality of your products, when our favor sports come on t.v. Or when we go to the games it's our pleasure to wear our favorite game shirt on, thank you.
Since I found out about the site. I have not had a problem. Ordering from the site everything I would buy is great quality. My husband loves it. I loved it and I continue to look for unique items. From my husband and I.
Shirt arrived sooner than expected. It was too small, but the exchange was easy, and the new size is perfect. All this transpired in a week.👏👏👏
I follow the Golden Knights hockey team. There is plenty of merch to choose from. I bought a Stanley Cup Champions puck (beautiful) and a t-shirt with the Stanley Cup on it. Love them both. It was an easy process to purchase from beginning to end. I'll be back to buy more!
I have always been satisfied with their products, and get them on time, and packaged well.
Ordered online was easy, email showed receipt and tracking. Package arrived on time. All things thumbs up!
Great price and quick shipping and quality My brother is as extremely happy with this shirt!
Everything I order arrives intact and exactly as presented. I have been 100% satisfied with my experiences to date.
Answer: I have no experience ordering from Australia so I'm afraid I will be of no help. I do agree that the holiday will add a little extra time but I don't believe it's as bad as everyone is saying. I don't know why I had such a good experience with them when it sounds like everyone else is angry with them. I'm curious to see how it goes for you.
Answer: Good luck. I just kept getting stupid answers until I filed a BBB complaint. Then I got instant satisfaction.
Answer: Hello Timo, Thank you for your feedback. We appreciate your business! Mike, Shannon, and Brad -- We would love to have an opportunity to work with you each regarding your less-than stellar experiences. Please provide your order numbers so that we may research and work on resolving your poor experiences! We value each of you and hope you will give us an opportunity to make this right.
Answer: No kidding. These fools are liars and thieves. They literally have fulltime dedicated employees who monitor sites like SiteJabber to provide responses to all the well deserved, nasty Fanatics reviews. It is entirely likely that any and all positive reviews touting their customer service are internally generated by their own employees. Write letters to your licensing body whether it be NFL or MLB and let them know about Fanatics and their FRAUDULENT and DECEPTIVE business practices. Fanatics should be glossed as Fraudnatics. BUYER BEWARE!
Answer: Hello, Thank you for reaching out to us. When an item is found to be out of stock the money is refunded back to the original form of payment. In addition, we issue a store credit on top of this for the inconvenience.
Answer: I would not worry to much about the negative feedback. You should get your items delivered to you with no problem. It might take a little time to be delivered but I had no problems with fanatics.
Answer: Please provide us with the contact information we can best reach you with so that we can pass this along. Julia.
Answer: Thank you for your correspondence. I am very sorry that you had this issue with the item. If you could please private message me your order number so I can take a further look?
Answer: Hello, thank you for reaching out. Upon reviewing your orders should arrive no later than December 13,2017.
Answer: Thank you for reaching out Michael. Refunds can take 2-7 business days for the refund to reflect back on the form of payment that was used at checkout. Thanks, Cayla
Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.

