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Fanatics

1.7

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Fanatics Reviews Summary

Fanatics has a rating of 1.7 stars from 3,951 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 141st among Jersey sites.

service
916
value
632
shipping
704
returns
512
quality
542
This company responds to reviews on average within 0 days

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New Hampshire
3 reviews
0 helpful votes
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Great service
March 4, 2024
Updated review

I never have any problems with this site, what a great choice of clothing

Date of experience: March 4, 2024

So freakin cute
November 11, 2023
Previous review

Everything is fantastic with Fanatics, I get all my jerseys, t shirts from them, easy to exchange if needed, always keep coming back

Date of experience: November 11, 2023
Florida
1 review
0 helpful votes
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Quality service and products
March 4, 2024

Being a sports fan Fanatics offers a variety of athletic gear, accessories for all sport teams at very good prices and quality products. Always find good sale items and wide selection.

Date of experience: March 4, 2024
Canada
1 review
0 helpful votes
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Outstanding sports merchandise.
March 4, 2024

I have always received out standing customer service, my orders always arrive extremely punctual. Fanatics is a great company.I always find unique items always. Quality products I enjoy wearing their merchandise with pride.

Date of experience: March 4, 2024
Virginia
1 review
0 helpful votes
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Fanatics has a wide variety of merchandise and a wide variety of styles and sizes.

Date of experience: March 4, 2024
New York
2 reviews
0 helpful votes
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One stop shop
March 4, 2024

Every team every sport, one stop shopping. College or professional, something for everyone.

Date of experience: March 4, 2024
New York
2 reviews
0 helpful votes
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Notre Dame Gear
March 4, 2024

Bought a number of things and satisfied with all purchases

Date of experience: March 4, 2024
Florida
1 review
0 helpful votes
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Good deals and options
March 4, 2024

Fanatics always has great options! You can buy really cheap or buy high! The range is outstanding!

Date of experience: March 4, 2024
California
1 review
0 helpful votes
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It was a great experience
March 14, 2024

The web page is very helpful and customer service and you guys had everything I wanted and more

Date of experience: March 4, 2024
Nigel P. — Fanatics Rep
over a year old

Hello Ralph, Thank you so much for taking the time to share your experience with us. I have reached out to you by private message to learn more about your experience. I look forward to speaking with you. Sincerely, Carey

Minnesota
1 review
0 helpful votes
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Not a review
March 4, 2024

The quality of the material has decreased and, yet, we are charged!? I don't know how materials are described. Anyway of regaining that previous quality?

Date of experience: March 4, 2024
New Mexico
2 reviews
0 helpful votes
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Clothing
March 4, 2024

I was happy with the selection of shirts and the fact they had them in my size.

Date of experience: March 4, 2024
New Mexico
1 review
0 helpful votes
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Great quality product at great value
March 4, 2024
Updated review

Very easy to find what I was looking for and great price

Date of experience: March 4, 2024

Still waiting for my order
February 3, 2024
Previous review

Can't really provide an opinion until my order has been filled

Date of experience: January 27, 2024
Maryland
1 review
0 helpful votes
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Love the selection
March 4, 2024
Updated review

Great selection. Every school. Even small local ones - so easy to shop even when not close to the university book store

Date of experience: March 4, 2024

Sizing was small.
January 24, 2024
Previous review

Shirt -even though I bought what I thought would be a little over - I usually buy L or XL in those all polyester shirts. I bought an XL here but it was too small and it didn't pay to return it.

Date of experience: January 24, 2024
New York
1 review
0 helpful votes
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I enjoy the selection and pricing
March 4, 2024

I have purchased a majority of my sports gear from Fanatics. I love the selection, the ways to save money, all that! Easy to use website, and the app is just as user friendly!

Date of experience: March 4, 2024
Tennessee
2 reviews
0 helpful votes
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Great overall experience
March 4, 2024
Updated review

I've ordered quite a few things off of Fanatics and never had any issues. There is plenty to choose from for my teams and navigating the site is pretty easy. Checkout is a breeze as well. I'll continue to shop here as it's a great store.

Date of experience: March 4, 2024

Nice, easy shopping experience
January 24, 2024
Previous review

Website is easy to navigate and check out was a breeze

Date of experience: January 24, 2024
New York
1 review
0 helpful votes
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Great stuff
March 4, 2024

Always easy to order. And great updates on order status.

Date of experience: March 4, 2024
Florida
1 review
0 helpful votes
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The MLB doesn't like their uniforms made in the fashion meccas of Indonesia, Mexico, and Peru. They Suck!

Date of experience: March 4, 2024
Nigel P. — Fanatics Rep
over a year old

Hello Bradley, I sincerely apologize for any issues you may have gone through regarding any products, and I see that we have reached out to you for further assistance with this matter. I hope you have a wonderful day! Best regards, Shane

Maryland
1 review
0 helpful votes
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Great assistance
March 3, 2024

My representative at helped with a shipping issue and was able to quickly resolve. Thank you soo much

Date of experience: March 3, 2024
Missouri
1 review
0 helpful votes
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Supperbowl winners
February 28, 2024

Fanatics is so awesome! I recently gave a survey in regards to purchasing my supperbowl jacket. I express my concerns on how cheaply made the jack was. However I spoke with a customer service representative who was so helpful and knowledgeable about the product I was pleased. This is why I only shop Fanatics due to them always being supportive and helpful when it comes to there products! Thanks Fanatics for being so helpful and kind! And GO CHIEFS!

Date of experience: February 28, 2024
New York
1 review
1 helpful vote
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Not worth it
March 9, 2024

I ordered a shirt on 11-21-23 I received a confirmation email shortly after.I have been trying for months to get the product or a refund. After months of going back and forth with them they said it's been over 30 days and they can't replace my order or give me a refund.When I order the the shirt the tracking said it was Saud but the status never change.Fanatics is a scam don't trust them.I will report them to the better business bureau

Date of experience: February 28, 2024
Nigel P. — Fanatics Rep
over a year old

Hello Neil, I am sorry to hear that your order has not been delivered, and I appreciate you bringing it to my attention. I am happy to help. I have reviewed your order, and unfortunately, I believe that your order has been lost in transit. I will be more than happy to reship the item, or I can refund you for the item. Please reply to this email if you wish to have the item reshipped or if you want to be refunded for the item. Please verify your shipping address if you wish to have the item reshipped. If I can be of any further assistance, please don’t hesitate to ask. Sam | Fan Relations Fanatics | https://www.fanatics.com

Florida
1 review
0 helpful votes
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After several orders, this will be my last, yes, I've placed several only because I had custom orders,( players not personalized things), they will not take them back and thus reordered. Sizes are not true to fit. An XL men is more on the large size and very short in torso length.
I'm a female and wear a woman's medium, this fanatics branded t shirt had the rough feel of a 4.99 shirt from dollar general and I was swimming in it around the middle, but barely made it to my waist.and this was a 40.00 t shirt! I spoke with Francisco, very nice, but was stuck with my purchase since it was a customized Aareaz shirt. Never again will I but anything from here. I've bought alot from here, but having to return about half...cheap materials and sizing. Please look around before buying here, once you purchase, you're stuck.

Date of experience: February 27, 2024
Nigel P. — Fanatics Rep
over a year old

Hello, Melissa. Thank you for bringing your concerns and order issues to our attention. We are happy to help with a return. I sent a return label on February 28,2024, to you via email, and the order shows that the shirt was returned and refunded on March 17,2024. If there is anything else I can assist with, please don’t hesitate to ask. Sincerely, Courtney

From the business

Fanatics is the leading online retailer of officially licensed sports merchandise and provides the ultimate shopping experience to sports fans.


fanatics.com
Founded in 1995
Jacksonville, FL, United States