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FamilyGoKarts

2.0

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FamilyGoKarts Reviews Summary

FamilyGoKarts has a rating of 2 stars from 209 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with FamilyGoKarts most frequently mention customer service, free shipping and credit card. FamilyGoKarts ranks 55th among ATV sites.

service
62
value
58
shipping
60
returns
46
quality
54

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New York
1 review
2 helpful votes
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Bad tech support.
June 28, 2018

I have to say everything went great with the ordering and delivery was even early. So here comes the bad part. I still haven't received my title yet. I have the scooter for 3 weeks now and still can get it on the road. Call up to ask for tech support and they say email them. Listen if I'm paying extra for that tech support I want to be able to talk to someone

Date of experience: June 28, 2018
Tennessee
1 review
0 helpful votes
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Bad customer service
August 14, 2016

After I received my 49 cc scooter. Found out that I needed to have it registered where I live. So after contacting the title clerk. I received the paper work. WRONG. Papers. The bill of sale and title did not match. I have the title for a piece of equipment that I did not purchas. But the bill of sale was correct Contacted title clerk back. And my reply back was that she did not see any problem with the paper work. So I highlited the issues and explained that the title was wrong. So all she did was send me the bill of sale that matched the title. Not my order. Ant not my equipment. Still not right. I have now made 3 trips to the county clerk. And they still will not touch it So contacted back the clerk again. My reply back was. I do not know what you want me to do. How about your job. And maybe if you read the message that I sent you. Then there would not be a issue am about ready to make them take this back.

Date of experience: August 12, 2016